Storenvy Pop-Up Shop

The brick and mortar shop may be great. This is not about them. Avoid the ONLINE Storenvy shops unless you are very confident in the seller! There is no rating system that the buyer can see, so it is the wild west when it comes to trusting that you are doing business with a legitimate and responsible seller. I learned the hard way. I ordered an item back in November for my kid for Christmas. It never came and the seller never responded to my multiple emails. I contacted Storenvy and they tried to help, but seemed confused and even offered false info-​said that the seller had refunded my money (she hadn’t) and told me that my Paypal account had not been charged (it had).
Finally was able to resolve it by filing a complaint with Paypal. The seller never responded to their inquiries either (!!) so Paypal refunded my money. It took 3 months to resolve!
Stick with Ebay or Etsy where you can see a seller’s track record and know that you are dealing with a reputable person.

Lots of cool local brands to find in there! Great spot to to pick up a more unique gift then you’ll find in the big name stores. Love seeing more shops like this downtown.

I had the same problem as a reviewer below. A merchant never sent a purchase I put in as a christmas gift for my 3-​year-​old niece. There was no status update from storenvy or the merchant; I didn’t realize it hadn’t shipped until her father told me they never got it. I’ve requested help from both the merchant – who, it appears, has changed their store name within a month – perhaps this is part of their scammy business model – AND storenvy customer service, with no response. I’ve sent messages on FB and Twitter. Still, with no response.

Cute little pop-​up store at the Crocker Galleria. I go almost every Thursday during the farmers market and always like to browse many new things. The clothing section I don’t find it that great, but I find the jewelry they expose the type I like. Also the art on the walls even of not super cheap is very nice and mostly depicting SF scenes. This is one of the places I go when I need to buy a special souvenir for someone out of town.

I participated as a vendor last year and had a great time with all the customers who are committed to local brands and slow fashion. Store Envy offers the perfect place for those searching for local brands with a real story of purpose and giving back. Kathleen, founder Kámen Road.

A big thumbs-​down for their online website. I have not received my items nor a status update from two DIFFERENT sellers from way back in early May. One seller (milanobox)refuses to answer emails and never sent the items nor a refund. I had to file a claim with my CC company. Storenvy has allowed this seller to keep selling on its site and the very items I purchased are still listed for sale.
Another seller, «Debbiemichelle ‚» cursed at me and called both me and Storenvy «dumb@$$@S «in her correspondence. She did not send my items nor did she refund, though she lied as said she did. Storenvy did nothing to rectify this. Again, I’ve had to file a claim with my credit card company to regain my funds. Because of this experience, I will never shop with storenvy again, as they do not take care of their customers. Storenvy itself responded to me a couple times with a «we’re working on it» story, but again, I’ve had to file a claim with me credit card company while their bad sellers remain. Steer clear.

The store is cute. A lot of things you might not see in a regular store. However, my complaint and why I didn’t buy anything is because of the guy working today. 4÷2÷15 2:05pm. I gave him every opportunity to say hi. I know he was helping someone but I think it’s still part of your job to greet people as they come in. The lady he was helping looked like she was signing something, because at one point he was just standing there watching her. He looked at me when j passed the register. Not one «HELLO, let me know if you have questions» Or just a measly «hi how are you.» No thanks. I think I’ll take my money elsewhere. I wanted to buy a necklace but changed my mind after he didn’t try to say anything to me at all. This rating is just for the customer service.

Super fun, cute little place to shop. I wandered in while exploring the area and found a few «souvenirs» to bring home for myself and others (a couple of really cute printed socks and a pretty SF tea towel).
The guys working were very friendly without being pushy. The prices aren’t too bad considering the products are so unique. Fun place to check out!

This is a fun place to shop! I found some great gifts and things for myself too! Items are not overly expensive and quality is good. It is definitely worth a stop here.

My two experiences were with the Storenvy website. I bought a bathing suit and a watch on the same day from two different vendors. The bathing suit that showed up looked nothing like the advertisement and the vendor wouldn’t respond to any of my calls or emails to ask them about it. I contacted the Storenvy customer service and the rep said there was nothing she could do even though she couldn’t get ahold of them either. The watch never showed up and (again) the store owner was unresponsive with myself and Storenvy. Again, they said there was nothing they could do except shut the store down. I did not get a refund or even an explanation for anything. I might have well just put my money into a paper shredder. I do not recommend Storenvy to anyone, it’s more of an online garage sale– the vendors aren’t held accountable for any of their products.

Love this pop up shop, they feature local brands and designers, most of the brands benefit a cause, you should go in periodically because they will change up their designers. Its essentially a physical etsy, everything in the store in also available on
so if you’re all about community and supporting local designers, you should check it out!

What a great and unexpected find in Crocker Galleria. I also love the concept of a pop-​up store featuring local vendors.
I came here looking for a last minute gift. The items are in rotation, so if you find something you like, grab it before it’s gone. The prices vary depending on what item you get (i.e. jewelry, clothing, mugs, etc.), but whatever your budget it, you can probably find a unique gift within your price range.
The service is very friendly and helpful. I used the Unilocal check-​in deal to get 10% off without issue. You also have the option to have your receipt emailed to you (yay, eco-​friendly!).

Great concept! Interesting array of products that rotate as new shops open/​close every month. Really hope this concept proves viable!

I have to hand it to there website they have super cute clothes and what not but I’m oooooober disappointed in their customer service!
I bought a dress online one month ago to the day hoping it would be here in time so I could wear it on my vacation to San Diego to meet my boyfriends parents. After a week of purchasing the dress I emailed the seller asking if she had the track number for my package if has already shipped… No reply. Waited another week hoping it was already on its way and still no package so I emailed her again since she still hadn’t responded and her respons «your package has been shipped…» I responded to her message stating that that was not my question and she never responded! (RUDE) at least tell me you don’t have that info! Then got an email maybe 5 days later from storenvy stated my package has shipped and gave me the tracking number sent through USPS and the number was invalid it is now past the delivery within 14 days the my package was originally quoted and still no package… Starting to think maybe I just got scammed out of 30 dollars. I was really looking forward to wearing the super cute dress I bought to impress my boyfriends family… But I guess oh well…

This pop-​up store is amazing! The cute space features 5 different local artists each month. I attended a great event at the store this past Thursday night and saw so many adorable wares that I was tempted to buy. I ended up purchasing a cute, unique dinosaur necklace which came with the opportunity to make my own free terrarium (a special at the event I believe). I will try to stop in here whenever I’m near the Crocker Galleria!
Storenvy also has a huge online store (or possibly more appropriately described as a set of stores) with over 50,000 vendors. It’s a bit like Etsy but, from what I can tell, better! I’m nervous to start browsing too much at
because I’m afraid I might start buying way too much!

Very cutes :) Get to browse around in heart of Fidi and in my fave Crocker Galleria the local creatives with their hand made goodies.

This is a great concept – a store that consists of small pop-​ups from places that otherwise don’t have any brick-​and-​mortar locations. I don’t know how it is regularly, but I went to an event at the store and most of the owners of the pop-​ups were there to promote and discuss their wares. I got a really great pair of unique sunglasses there for a relatively reasonable price. And the concept leaves you excited to come back frequently – they rotate all the pop-​ups every month!

Take it from the J-​To source — stay on top of Store Envy.
It’s a new pop-​up in the Crocker Galleria mall that seeks to showcase a variety of different designers and stores.
And put simply — it’s whats up.
One of the most unique aspects of this pop-​up store is that they’re going to be rotating out the different designers on a monthly basis — which provides even more incentive to keep on popping into Store Envy to see all of their hip merchants.
This month they’re featuring TopShelf Boutique and Makers/​kit alongside some other exceptional businesses.
Keep your ear to what’s happening in the city.
Stay on top of Store Envy.
Trust.