Azalea

Wonderful, helpful workers, great selection of stylish and comfy clothes, and wonderful sales :)

This review is strictly for the online customer service — I was not impressed. I like the store in Hayes Valley and was a pretty frequent shopper here, but decided to order a sweater online so I didn’t have to go in person this one time. First of all, it took them a full 4 days to respond to my email about my order (I received a damaged top), which seems a bit slow, and they were completely unhelpful. They said they couldn’t do anything because I didn’t report the damage within 3 days of receiving said sweater (I had not worn the sweater yet so had not noticed the unraveled sleeve). I responded again and never received another email back from them.
The heck, guys?

Worth the visit all the way from NYC. Fresh California brands we don’t even have back home. Don’t wear ugly threads… shop Azaela

Great services!!! You can find all ksubi’s jeans here. Louey is my favorite, he helped me to get my jeans. Thank youuuu

Trendy shop with great costumer service! A wide variety of clothes and other little products. Conveniently located in Hayes Valley. Been coming here for years!

Love this boutique, always has great choices in men’s. I’ve come here several occasions without looking to buy something and walk out with a few items. The workers are also very helpful and give really good suggestions.

I always really want to like this place and try to shop local in the neighborhood. However I often leave disappointed. They’re overpriced and the staff can act too cool but act very nonchalant about helping which is not a good vibe for shopping local.
Recently I bought Naked and Famous jeans here which are sold all over San Francisco. They were «on sale» and I had them altered. Two weeks later I never heard from anyone and started calling. After several rude staff members the manager finally got on phone w me over a week of calling to tell me they put my jeans back on floor and sold them on accident. She offered to refund me or reorder jeans from Canada and have them re-​altered taking two more weeks (over one month total). I reordered the jeans and accepted her discount even though she made it very clear the jeans I bought were incorrectly priced by the store and that I already got a deal (again another mistake not my fault). Overall this was a bad experience, this place really needs to get it together!
The manager was very nice in trying to make this right but the staff needs major training at this store. Over a one month wait for jeans a purchase is silly especially in a place like San Francisco. It makes me think twice next time about going here and I’ll probably just make it over to Barney’s for convenience and efficiency.

I love this shop – it reminds me of the boutiques in Brooklyn with the friendliness of an SF staff. Definitely becoming a regular

I always try to come here when I’m in town and if I can’t, I’m always perusing through their online site. I love their clothes and I own quite a couple of pieces from here. They’re comfortable, easy on my budget like Vince, Cheap Monday, their home brand, and Audrey. They also carry those one of the kind high end pieces like Loeffler Randall, Comme des Garçon, and my ultimate favorite pairs of denim from Citizens of Humanity and Hudson Jeans. They’re easy on everyone’s budget. The customer service is always stellar.
I love how easy chic their clothes are, just my style! =)

Very helpful staff and great selection of clothes. Me and my girlfriend both bought something! We kept browsing for a while and nobody pressured us to buy anything. The changing area was nice, too.

The entire staff at Azalea was awesome! Very helpful. If you ever go into the store, hit up my man Louie! He’s the best!

I’m very disappointed with this shop. Over the wekend, I found a nice summer dress on the sales rack. I bought it & when i brought it home i looked at my receipt and found i had been charged full price!
Returned a day later to get an adjustment & the sales staff were unapologetic — the word «Sorry» seemed to be lacking in their vocabulary. At the register, the staff didn’t even seem well-​versed in making the adjustment. Badly trained, snippety & full of attitude.
Advice to any shoppers here, check your receipts for the price paid and don’t buy into the feedback from sales staff who seem focused on fake compliments to get shoppers to buy their clothes & products.
I doubt i will shop here again. Customer service should be the #1 priority of a retail establishment. It’s not here so go elsewhere.

I do most of my shopping online (and guess what, I can still do that:
) but when I go anywhere in real life, it’s Azalea. It’s the cutest boutique in the cutest hood (Hayes Valley) with the best stuff. They have a great selection of reasonably priced items as well as some higher end designer pieces.
P. S. their jewelry selection is awesome and super unique.

Disposable clothing is not what I signed up for,
0 stars for management
4 stars for floor staff
So I bought a blouse in Hayes Valley in Nov
After a month or so I wore it and the seams ripped on both arms. Shredded.
I brought it back to the Mission store and even though it was brand label they wouldn’t deal with me and made me go to Hayes valley
I don’t have a lot of free time, so when I could I went to Hayes Valley
They offered me an exchange. I voiced my concern that there was an issue given BOTH arms shredded but they didn’t care. Clearly not a one off.
So, after I wore the blouse a couple of times the arms started to shred
I brought it back when I could.
They refused a credit note or refund and offered to only repair the blouse cause there is only a 14 day return policy (does that mean you have only 14 days to realize they don’t have quality standards?).
Given its prone to ripping it was bound to rip again, and I would have to make a trip back to the store for a shirt that was a ripping time bomb, so I walked out of the store frustrated and told them to keep it. My husband was told the manager would be in contact…

I had been searching at all my favorite stores in SF for a legit birthday outfit, but was coming up short everywhere I went. Well, I am short, but couldn’t find a fly bday outfit.
One day, I just decided to waltz in here after only having ever come in here once before. I didn’t have any luck before, but figured I had nothing to lose. Within 10 minutes I had everything I needed to ring in my birthday.
Not sure what happened in the last month or so, but this location has been on point with all their men’s offerings, especially when it comes to shirts and jackets. I have to resist going buying every single shirt I come across whenever I come in here now. They especially have a good selection of Topman stuff that Nordstrom at the mall (which sucks) doesn’t have. Now, I come in here at least once a month or so to pick up something good for my closet. People always say it’s pricey in here, but I think you can land some good staple pieces here that will certainly give you your bang for your buck.

When you walk in this store you think «holy crap it seems like denim!» The store is nice and very organized. You can tell the manager makes their staff OCD on everything. You will find brands from Azalea, BB Dakota, Cheap Monday, Stance, Joia, Obey, Herschel, and more. They also have hygiene products from Malin+Goetz. It’s fairly price, and because I am Chinese and cheap, to me it’s expensive. I didn’t buy anything here because I am not a tree hugger and I don’t dress like a lumber jack.

I haven’t bought anything from an Azalea store yet but I do like browsing here. They carry a lot of brands like Baggu, Herschel, Happy Socks, Rag and Bone, etc. It’s a nice mixture of mid-​tier to high-​tier prices. When I went, they were doing a 20% off the entire store sale, which was nice.
The store is actually quite spacious too. I hate those small boutiques that make it hard to browse comfortably.

The shop has all the latest styles in backpacks, jeans, shoes, scarves, and beanies. It’s one of my favorite stores, but my wallet has definitely suffered a hit since I found out about it a year ago. Everything here has a classic, muted quality about it. It’s casual, SF-​street style, each brand uniquely chosen with some story about their business — «handmade, local, boutique, etc». They have a lot of Herschel and Baggu items too, which I absolutely love. Their prices are way more reasonable compared to its neighbors. For those of you visiting SF, I’d say it’s similar to such boutiques as Angl or Kaitlyn pricewise, but in terms of style it’s a bit different– evenly divided men’s/women’s with more of an active, outdoors, urban vibe.
My one issue with it is that I don’t like the policy of no returns but it’s a boutique distributor of high-​end brands so it’s understandable. I think the current rating is not reflective of the quality and experiences of the people shopping there. It should be a four or so. I always see a ton of customers on the weekends and have only had friendly/​helpful service from the sales associates. Just my 2 cents!

Since I had some time to kill and I’m never one to turn down some random shopping, I stroll in and have a look at the clothes. After picking up some tops that were quite expensive ($ 220+ range), I made a beeline to the back where they had a sale section. Sales racks are always hit or miss and usually I have to be in the mood to look through them. I found a simple black wrap dress that was $ 30.
I saunter over to the big dressing room area and try it on. Oh, to be a girl. It was one of those dresses that looked good, but not great. I’ve learned in the past that if I don’t absolutely love something, it’s best not to buy it because it will probably just sit in my closet. Back to the rack it went.
The sales associates are great here– They greet you and then leave you alone to peruse the displays. Just the way I like to shop, without someone hovering over me.

Typical of what we found on Hayes Street… this and most all shops were directed towards Junior or the under 30 crowd.
Prices here were more reasonable then most… so that is a plus.