Branch

My heart is broken. I just logged in to Branch to place an order for compostables for my wedding. I’ve been buying my party supplies and cute gifts from them for years and picking them up onsite — so easy. I had already made a list a couple of months ago so I’d be ready once a few things were nailed down. And now? The death blow. I will miss you, Branch Home! :(

Great selection and quality of affordable sustainable gifts. I’ve ordered things for myself and for friends. Also AMAZING customer service. I (not so smartly) decided to go with expensive shipping to send a gift to a friend who lives in SF. I got a call from Branch asking if I’d rather go with the cheapie shipping since it would arrive to my friend the next day anyway. Uh, YES! Calling me at home to ask me if its okay to save me some money? Definitely gets 5 stars!

After scouring the web for affordable, environmentally friendly cups for an upcoming event, I stumbled upon Branch and was immediately sucked in by their hippie-​chic home décor and proceeded to fall headfirst down the rabbit hole of the internet, lost for quite some time in the browsing of page after page of their fashionable yet earth-​conscious wares.
After straining to focus on my mission (procuring about 2000 biodegradable corn-​based cups), I immediately found that Branch offered exactly what I was looking for, in the quantity I needed, at a better price than any other online retailer, with *gasp* affordable shipping that actually arrived AHEAD of schedule!
With so many cute, sustainable products AND reliable delivery, Branch is one site I will continue to buy from again and again!

Love it. Sustainable. Sleek designs. Fab products. And great customer service. I emailed Jacob at Branch because I was concerned that an item I had ordered would not arrive in time for the holiday. I know, tisk tisk. Last minute holiday shopping. But Jacob was more than helpful. He said if I was concerned I could come and pick up the item from their office or he could ship it asap. I took the risk and had him ship the item and it arrive the next day. I’m in love.

Ordered from them off their website.
Received their product relatively fast (3 days during the Christmas rush!) and was perfect for the «unique» white elephant gift I was searching for. I didn’t know they were local!

Hooray! Customer service isn’t dead.
A year ago I purchased a gift certificate at
, because I just couldn’t choose what to get a friend for a housewarming gift (Branch has so many wonderful things and I couldn’t afford to buy one of each).
Shortly after the purchase I got an email from Paul. The owner. Emailing me. Wanting to know if I wanted him to send my friend «a smartly-​designed hard-​copy certificate, and to include a note in [my] own words.»
Huh? That email had to be randomly generated! There’s no way I would get a personal email from the owner of a business asking me if I wanted something extra for free, right?
I was so confused that I quickly wrote back making a flip remark about the Wizard of Oz and the man behind the curtain — fully expecting that my email would get lost in the ether that is the world wide web.
But no, I got another email from Paul, and after an incredibly pleasant exchange he extended an invitation to come by the office/​warehouse (as their retail store didn’t exist yet). I’m actually sorry I didn’t — I would have liked to meet the man that restored my faith in customer service.
In short, Branch sells great, stylish sustainably designed stuff, but given how cool Paul is, I’d shop there if all they sold was elephant tusk pipes adorned with spotted owl feathers… carved by 6 year olds in Indonesia.

I know, I know, sustainability ain’t cheap, but they have such cool stuff here that I wish I could afford more of it. I went to their flash store event this weekend and bought a super adorable mint egg plant. I’ve been wanting one for awhile and I’m looking foward to cracking it open, but I have to put it someplace where the bad cats in my apartment can’t get to it.
They also had the world’s softest towels, which I can’t find on the website. Maybe because they know that without the tactile enticement, it’ll be hard to get people to shell out $ 50 for a beechwood fiber bath towel. But my significant other bought me one as a gift, and even though I’ve only used it for one shower so far, I’m starting to fantasize about replacing every towel I own with these. It feels like I’m rubbing kittens all over when I dry off with my new towel, except, you know, without the shedding and mewing. And the creepiness.
I don’t know if they regularly have store events in their studio, but I recommend checking it out if they do it again. No shipping charges, you get to examine the cool products, meet the very nice and helpful staff/​owners, and they even have fancy organic cheese to snack on while you’re there.

Sustainability is the new (affordable) luxury.
Branch believes that beautifully designed things can also be sustainably produced, and they work with local and overseas designers and manafacturers to prove it.
With a range that includes a chair made of cork, and bonsai trees in breathmint tins, Branch curates a collection that is full of style and whimsy.
Branch = cute stuff that’s good for the planet, finally.

While their physical presence may not be fully open yet (but look out for «Flash Stores» at their Mission headquarters), Branch has created a beautiful collection of domestic objects that are both elegant and eco-​friendly. From bamboo bowls for under $ 20, up to an amazing rocking chaise out of cork for $ 4000, Branch covers the bases for putting together a home that crosses beauty with sustainability. Kudos!