Refused to exchange a spanner I had bought from the store the previous day(I had wanted the size up), apparently it is a store policy to neither refund or exchange«tools». Buyer beware. This was *not* mentioned during purchase. The owner was very rude about it so I will not be returning(even though it is my local hardware store and had been several times before — my trust in them is completely gone). I recommend Orchard Supply(it’s a bit further away but has a much larger selection, great customer service and a clear returns policy).
Eduardo P.
Évaluation du lieu : 1 San Leandro, CA
Never when I would try to purchase something the ATM machine didn’t work I only have $ 5 cash and the total was $ 5.15 he wouldn’t give me the break of $ 0.15 or paying him back later I had to walk back to an ATM machine or another store not worth ever coming back
Thomas S.
Évaluation du lieu : 5 San Francisco, CA
Really helpful. We were able to get what we needed to complete a key projects here. The proprietor was easy to work with and supportive.
Almonds G.
Évaluation du lieu : 1 San Francisco, CA
This place has weird vibes, hostile customer service, and a chaotic environment.
Mimosa A.
Évaluation du lieu : 1 Oakland, CA
Unreasonably rude and brusque in response to a question I had about keys. Not sure why I treated so poorly, but I won’t be back.