Chem-Dry by Leonard

By far the best Chem-​Dry outfit I’ve used. Corman was prompt and friendly and my rugs look new. Great experience all around.

They are the best! So communicative, so easy to talk to, and just a pleasure to do business with. They were extremely thorough in cleaning and made sure to be clear about every step. Plus, they just seem like good hearted people, definitely a good business to support. I will definitely use them again!!!

Between Grandkids and my dog my carpets had become extremely dirty. I called Chem-​Dry by Leonard as we had used them a few years ago at our previous home. To my surprise he was able to come that very afternoon! Leonard was prompt, professional and cleaned five rooms, and two hallways in a matter of a few hours. What I really appreciated were his recommendations for my carpets and the fact that they dried so quickly. I would definitely use him in the future, and have also recommended him to friends.

I wish I could blame all the stains on our baby but I dropped a cup of coffee on one new carpet and my wife dropped a glass of orange juice on another. They came. They saw. They cleaned. Both carpets are good as new. Have a feeling we will be seeing more of these guys. Highly recommended.

I needed a stain removed from my couch that had been left to sit for about 5 days. I called to get someone to come out immediately. Kormin took the call and was able to fit me in the following day. Given the soonest time he had available, I had to leave work in the middle of the day to meet him. He was very good about communicating his exact arrival time the day of, which made this very easy for me. He was there for less than 30 minutes and the stain came out perfectly!
The entire process was very quick and easy and he was a pleasure to speak with. I highly recommend this company!

I had a great experience with Chem-​Dry and recommend them. Cormen was professional, friendly and courteous. I own a light grey sofa which had several water stains. Cormen was able to remove all the stains. I will use their services again.

Had a great experience with Malik from Chem-​Dry. He did an excellent job with cleaning our New Zealand wool rug that had a few nasty dog urine stains and brought it back looking close to new.
Will definitely be recommending their services to friends in the future.

Highly recommend Chem Dry! Malik did an awesome job on a dhurrie rug we own and took great care in the details. Half the rug was a different color from wear, and he revived it to look new. Thank u, Malik!

The people were friendly. However, they left chemical residue all over my floor under two chairs and the chemicals melted off the wood finish leaving horrible permanent marks. I now need to refinish the room to get the marks out. I would have appreciated them laying out plastic or something under the two chairs if the chemicals are that harsh or even some forewarning to wipe up any remaining spills. For that reason, I had to go down several stars.

Bait and switch. I called based off the positive reviews, spoke to a nice guy and gave him an accurate description of my apartment and carpets. For my one bedroom, living room and hallway, I was quoted $ 115 – 135. Great. Fast forward to today. I moved all of my furniture out and the guy comes and tells us it’s going to be $ 235 because of a $ 50 upcharge for stain remover, and $ 50 for my bedroom. Appalling. 1) I told him the carpets had some spots and hadn’t been cleaned in 2 years, thus, needed a good cleaning and 2) confirmed the price was for my entire unit, not just the living room. I was out of the city when this occurred, so I had to go back and forth with the guy over the phone — after two calls, he offered to come down to $ 150 but didn’t seem to understand why someone would be upset that they were being charged nearly double what the quoted estimate was. I had no choice– the apartment had been vacated and we moved all the furniture out, otherwise I would’ve told them to get the hell out of my apartment. I refuse to do business with dishonest companies. If there was any chance the price was going to be over $ 200, they could’ve told me over the phone and I would’ve taken my business elsewhere. I’ll be calling management in the morning to further discuss the BS I had to deal with this morning. CALL SOMEONE ELSE. DONT DP BUSINESS WITH DISHONEST PEOPLE.
UPDATE: I spoke with the manager this afternoon — presumable «Corwin». A few notes based on his response to my review. I’m shocked that he’s spinning this back to me. 1) I did not mis-​represent the condition of my carpets or size of my apartment. The only thing misrepresented was his quote. 2) Corwin admitted to me that his cleaning rep was up-​selling additional items that were *optional* but not noted as such when he was in my apartment. In fact, he origianlly refused to do the job until I got «vocal» on the phone with him. Aditionally, Corwin said I should’ve called him directly when this was all happening. I asked the kid to give me his managers number MULTIPLE times without success. Corwin, you could’ve picked up the phone and called me directly as well. 3) I did not in any way, whatsoever, demand a $ 25 refund. I called to give feedback about the situation his representative put us in, noting it was unethical, dishonest and altogether unacceptable. I was calm and polite to Corwin, and let him explain his side of the story. Corwin OFFERED me a $ 25 gift card, to which I declined, as I am not going to need or want his services in the future. I told him if he wanted to make things right, he could send me a $ 25 check. I also noted, however, that paying $ 15 above the top of the estimate was not my issue, it was how the situation was handled that I had a problem with. Corwin gave me the run around about having a family to feed, etc… Yeah, because I’m rolling in cash living in my tiny one bedroom apartment in SF. Come on man. I hung up the phone feeling better about the situation and thinking he was mostly an honest businessman who had one bad rep out there. After seeing his response below, full of lies and twisting the story around to make ME sound bad after he took full blame during our call… I’m appalled. And oh by the way Corwin, if you’re reading this. Its been 6 days, I still haven’t received my check.

Malik WORKS. He showed up on time, was very personable and confirmed the quote, before cleaning our couch and chaise lounge. Malik did a great job and brought our furniture back to life.

These guys were great! Malik and his partner came and they were both very friendly and helpful. The price was fair and now my sofa, chaise and white wool carpet look new again. I am very happy.
Thank you ;)

Had a great experience with Chem-​Dry and highly recommend them.
I own a large five-​piece sectional couch that consists of natural material and is white/​cream colored. The couch has collected a number of small stains over the years, and I was on the verge of replacing it with a new, darker couch for fear a white couch could never be truly cleaned (and why I ever agreed to purchase a white couch in the first place is still a mystery to me…).
I found Chem-​Dry on Unilocal,liked the reviews, and set-​up an appointment which was easy to do. Two days later, Chem-​Dry sent over Corman to clean the couch, and he was awesome. Not only was Corman extremely friendly, but he worked quickly, explained the entire cleaning process to me (which was helpful for future reference), and did a fantastic job in about 45 minutes. I’m happy to say my couch looks almost-​new again, and these guys just saved me a couple grand on having to buy a new piece of furniture.
My only criticism and reason for less than five stars — the eventual price I paid was double what I was quoted over the phone. Granted, the couch was bigger than I initially explained, and I opted for extra services (like scotch-​guarding, etc.). But just be prepared for a higher bill than you might think it’ll be.
Regardless, Chem-​Dry was fantastic, and Corman was The Man. Look them up the next time someone spills a full glass of champagne on your cool, white couch at 2 a.m. on New Year’s Eve.

Carpet looks brand new!

Leonard called to let me know that he could get started a bit earlier than my appointment if I was ready. How rare is that?! The work was performed efficiently and my carpet looked great. The price was reasonable too…

My carpet is over 17 years old and whenever I contemplate replacing it I call Chem Dry by Leonard first. They came yesterday and now the stairs and hallway look great again. I have been using Chem Dry for over 15 years and specifically Chem Dry by Leonard for over 10 years. I love the Chem Dry method and Leonard and his team are fantastic! In addition to being very reasonably priced, they are punctual, professional and honest. You may get a message if you call while they are working, but they never fail to get back to me promptly. They have always been great about working within my schedule, even during the holidays! I highly recommend them to anyone looking to get their carpet, upholstery or rugs really clean!

They worked quickly and removed the stains from my fabric bed frame left by careless movers. Highly recommend them if you live in the city.

great service. I’ve used chem-​dry twice and both times they were timely, professional and did what they said they were going to do. you can’t ask for more than that.

Had these guys come in and clean my new (ly inherited) microsuede couches and they did a fantastic job. Both guys came in and told me exactly what they were going to do. In about 45 minutes they were done! I could also tell that they put a little extra love into a few spots that I thought would for sure be there forever.
Would highly recommend Chem-​Dry by Leonard if you’re looking to make your old couches look like new. :)

Chris was on time and very nice and friendly to talk to. Makes the experience more fun when the person is as cheerful and upbeat as he was!
He charged me $ 55 more than what was quoted on phone for the surface area I had told not he phone. he did a good job, so no complaints there.