Floorcare Sales & Service

Ohhh, They’re CLOSED FOR BUSINESS & GONE. Drove by there last week and the whole store was completely cleared out.

We needed a replacement brush, and they found a generic, cheaper version that worked!

What else can I say. My 8+ year old Dyson was acting up. Drove up (found parking, a miracle in itself) and he said $ 60 if he can fix it, $ 0 if he can’t. I was expecting the worst, but hoping for the best.
Literally an hour later, he called and said you’re all set. All set? In an hour? For $ 60? Works like a charm and whatever was clogged was fixed, saving me $ 300 on a new vacuum.
Nice, courteous, honest service.

Have nothing bad to say about these guys! My Dyson was doing everything but sucking up dirt and fuzz off the carpet. I did not feel like fighting with it and or attempting to clean this filthy machine myself so I took my friend’s advice and dropped the vacuum off on Geary on a Saturday afternoon. The nice man working the shop plugged the vacuum in and was convinced it was severely clogged and could be fixed with a good cleaning. Monday afternoon came around and I got a call that my vacuum was already ready! Was $ 59.99 for the clean job — money well spent! Works like a charm.

Yup. Vacuum saved from landfill again. Bunch of new (to me) parts for $ 40 and I didnt have to shell out $ 300 for a new vacuum.
I am a happy customer!

Took my very old Hoover vacuum cleaner, and they fixed it in 20 minutes. It’s as good as new. The service person was very friendly, and knowledgeable. Go here if you need a vacuum cleaner fixed, or if you need to buy a new one.

Took my 1994 Hoover to them for service, only the second time I’ve had to get this vacuum cleaner fixed. I know of at least one place in Oakland and one in Berkeley where they fix vacuums. I still drove into the City to get my Hoover fixed.
They fixed four broken/​missing parts. My vacuum is twenty years old now, and replacement parts are basically scrounged from other places, since they don’t make the parts any more. They also serviced the machine again, making it run as good as when it was new.
Plus, the guy laughs at my terrible jokes. What’s not to love?

The name says it all, but you truly have to experience the sales and SERVICE here. I don’t know why anyone would buy their vacuum cleaner online or at a big box store when they could have such an excellent experience with Rosdeo. He’s the friendliest, most knowledgable person and has quickly and expertly repaired my Miele vacuum many times (user errors, not machine errors). He’s so great, I can’t believe I didn’t write this rave review 3 years ago.

I left my Miele yesterday for service and repair. When I returned today to bring the hose, he had already repaired, serviced and cleaned it. Thank you for bringing my Miele back to life!
Such fast, friendly service and reasonably priced. I recommend you go to this shop for any service or purchases of floor care items.

Hmmm, I swear I wrote a review of Floorcare before. But after checking in there again recently, Unilocal told me I should write a review. Bad me for not doing it sooner.
Great little store for sales and service of Floorcare machinery — vacuum cleaners, steam mops, etc. Had an older vacuum cleaner repaired here years ago. Now that I live in the hood again, and my prior vac was hardly functioning, I came here of a small stick style — and got my Lynx here. Prices were not too much higher than what I found on-​line, and he gave me a few $‘s off. Still about $ 15 than on Amazon, but I got great service and walked out the door with what I wanted.
When it went bad 10 months later, I came back — even though the warrenty says to ship it straight back to the manufacturor. The gentleman who runs the store (forget his name) took care of eveything for me — diagnosed the problem, shipped the old né back, and set up delivery of the replacement unit directly back to me. He easily could have said that I needed to do that myself.
It is not the kind of place you need to go to often. but I highly recommend coming here if you are in the market for a new floorcare product.

What great service when my old vacuum cleaner died. Rodeo recommended a terrific Hoover loaner model, which he gave me a nice discount on with extra bags.

Fair prices, attentive and reliable help, and they’ve kept my Hoover running like new for 15 years. What’s not to like?

My Dyson was somehow clogged with a shit ton of paper and they fixed it really quickly. They do not even sell Dyson and still fixed it for me. Great place to go for all vacuum needs

This place is not too noticeable even though it is on geary! But come here to get great deals on vacuum cleaners and other cleaning tools. It’s a small store but the service is great. My mom buys our vacumms here (twice) and I come back to get the bags for the vacuum when we need it.
Why do i come here? They give you 15% off if you bought the vacuum there! How cool right! They have your information stored.

Fantastic place. I called about the power head not working and was told there was a recall on my 4-​year-​old Hoover. He could have fixed it and charged me, but instead gave me the 800 number for Hoover and they replaced it free.
Came back later to have him fix a broken handle and it was done overnight! That kind of service is rare in this today.

I went here because it’s near my apartment and the Unilocal reviews indicated it’s a trustworthy business. A friend had given me a Dirt Devil bag-​less vacuum, and it hadn’t been working well. The guy helping me looked it over and found several things wrong with it and concluded it was going to be expensive and at this point the motor would not last terribly long. Not wanting to carry it home again, I asked if they could dispose of it. He said they could scrap it and extended a 10% discount to me if I purchase a new vacuum from them.
Thanks for saving me from expensive repairs on a vacuum that was on its way out anyway.

The vacuum is losing suction, the brush isn’t turning, and we have no idea where the manual is… what to do? Since the vacuum is for a school, we really can’t do without it for too long. After calling around, I see that this place is for Hoover (though I now realize they’ll service others) and luckily, that’s what ours is. The nice person here suggested that I come by and if all it needs is a cleaning, he’ll do it while I wait!
When I show up a short time later, he tests the machine and points out smilingly that there isn’t anything wrong with it; we hadn’t been pushing the right buttons. (note to self: Find Manual.) I don’t know how this is possible, but he was so friendly, he acted like that was completely normal and understandable that people don’t know how to operate their own vacuums. He said that he could clean it for us, but that we’d have to leave it and he’d have to charge, and if we can find that manual, it would explain how we can clean it ourselves.
Not only was he kind and helpful, but also he could have easily convinced me to have him do the cleaning; instead he let me know that it wasn’t really necessary, at least not yet. A loyal future customer is born!

An excellent experience, way more than I’d expected. The sales & repair person was polite, informative and transparently honest. I walked in with a broken fan belt and left with updated bristles, bags, and information on how to use the vacuum. I felt like I was in excellent competent hands. If only other sales and repair places projected this feeling!
I can highly recommend this repair service and I’ll always go there first.

Excellent customer service, and they likely stock any parts you’ll need.
Our previous vacuum cleaner was a still-​working heirloom Hoover canister on rails that my wife rode around as toddler as her mom routinely vacuumed their house in the 70’s.
In the 90’s we got our current Hoover Windtunnel bag upright which was working great until about a month ago, when I noticed that the roller brush wouldn’t shut off in the «Hard» floor setting, not good for our wood floors. I decided that it must have something to do with one or both of it’s two belts.
I found out that my local hardware store (Brownies) only stocked one of the two belts I thought I needed. The clerk there suggested going to The Hoover Company on Geary near Arguello. I called THC, which of course had them, plus a bulb to replace the long ago burnt-​out headlamp on my vac.
At the THC store, I asked about my floor switch problem and they immediately suggested the replacement parts and clearly explained the simple procedure, noting how to assemble them so as not to crack the plastic. And the switch parts were less than $ 10! (The bulb was $ 3, but impossible to find elsewhere.)
At home, 7 screws and 20 minutes later, my trusty Windtunnel upright was back in full working order again.

The man fixed my vacuum for free.
The last time I vacuumed I sucked something up and then the vacuum started smoking then died.
I finally decided to take it down here. He opened it up and found my husband’s sock. He put everything back together. Told me it worked fine again. If motor died, not to bother repairing because I’m better off buying a new vacuum.
He took it apart, then put it back for free.
That’s customer service. I will be back for all my vacuuming needs. Double points for being close to home. It was a pleasant surprise when I looked for a vacuum repair on Unilocal to find this five star place was in my area.
Thank you, The Hoover Company.