GG’s

GG’s is a very cute shop with lots of fun merchandise. Unfortunately, I had one of the worst customer service experiences in my life. I bought a purse for a Christmas Gift and when I tried to return it with the receipt, the owner said «Well, this isn’t our bag. We carry this line but not this bag,» and she was not going to credit me the money for the bag at first. Then she realized it was her hand writing on the receipt but even so she still had a very accusatory tone as if I had tried to bring in a bag that I didn’t purchase in the store. And I purchased the bag from her. What’s worse is that I bought two notebooks as part of the credit, which were priced at $ 5 each and she rang them up as $ 6 each!!! This is not how you run a small business that relies on local customers.

Absolutely love this boutique! So many good finds, perfect place to get small gifts for any occasion.

Pretty nice small place. Its perfect if u are looking for quick gifts. Not a lot of options though.

Although I love the store and all of the unusual finds, I am sadly giving them a thumbs down in customer service. I was given a gift at Christmas, had the receipt, and wanted to exchange the item for a different color. Most stores have somewhere between 30 and 90 days with receipt for exchange. Their policy is 5 days?! 5! I wasn’t even asking for a refund (which they don’t allow anyway) Even stores with strict policies usually extend their exchange time frame during the holidays. My receipt was expired before Christmas, and although it states it at the bottom of the receipt, my daughter bought it and wouldn’t know to look. I have bought many gifts their over the years and never knew it was a 5 day policy. I always felt their items were very over priced but because they were unique and usually for something special, I would go for it. I like to support small businesses, but I will no longer be giving them my business. I hope they rethink their policy, because, the store is mostly empty when I have been there and it’s very easy to lose loyal customers. I’m sure the rent is outrageous.

I had shopped at the store several times. I love the charm and variety the store have to offer. The customer service is somewhat lacking every time. I just walked in and I was not even acknowledged. The store had only one other customer in there. I looked around for 5 mins and had a couple of items in my hand, still no acknowledgement from the staff. I do enjoy the variety of items offered but I would rather take my business elsewhere if I am not even going to get a hello or even a smile. When I left I didn’t even get a good bye.

GG’s really is a hidden gem! I stopped in here on a whim to see if they had ink pads for rubber stamps (for wedding-​related stuff…) and they did! She had a great assortment and when I noted that I wasn’t sure what color to get since I had Kraft envelopes, she said I could buy a few and return any unopened ones.
But not only did I get my ink stamps, I picked up a bunch of little items for Mother’s Day and some birthdays. Lovely Voluspa candles in a variety of scents and sizes, Fresh brand lotions, darling stationary and lots more. Out front she also has a lovely selection of flowers and potted plants and I bought a few bouquets of huge, stunning French tulips that she wrapped up for me – she also wrapped up the gifts for my friends.
It’s a great place to duck in if you’re in the need of a card, hostess gift or a sweet item for a loved one (or yourself, hehe) and the owner is delightful and takes clear pleasure in helping her customers. A true neighborhood business.

A great place to come to when you are in need of a quick gift! I have purchased many, many last minute gifts here. For a smaller shop, they have a good variety of items from soaps/​lotions to jewelry to scarfs. Their wrapping is very cute as well!

Lovely, lovely store with a sweet variety of home and personal products. Scored a beautiful light wool wrap, plus great calendars, scarves, gloves, candles. Nice assortment of unusual, stylish books. I’m a fan of this well-​curated spot. Welcoming salesladies a plus. One wish: somebody who’s buying for GG’s clearly looooves Paris & France. Just asking — how about more Italian goodies in a similar vein? Some of us just prefer Italy!

Very, very cute little store that my friend introduced me to. Like a little French boutique with very unusual items from candles to note cards. Shoes to baby flash cards. It’s very unique and one of those stores that just has a million little things and knick-​knacks to look at.
Not cheap by any means, but definitely some specialty items you can’t really get easily elsewhere.
Very friendly sales lady who had helped me and my friend twice already. Love chatting with her.

This place is adorable. If you need to buy a gift (for pretty much exclusively females though), you can find something here. I bought these incredibly comfortable rubber flats and SF themed holiday cards. If you’re looking for room décor, candles, bath and body items, cards, and random cute things, you will find something here. It’s also just a great browsing spot (since lots of the items are on the more expensive side).

I love the customer service, and I absolutely love the products they sell! It’s a cute little gift shop perfect for a one-​stop shop to get the perfect gift for a friend or yourself. I got the most amazing smelling soap and candle. Good price. For the both of them it was $ 20 ($ 12 for the candle, $ 8 for the soap). I’ll definitely be making many more stops in here for a gift.

This is a great neighborhood shop filled with fun things you won’t find at a mall.
My girlfriend is a great supporter of small businesses and finder of unique treasures. I ended up buying 5 appliquéd tote bags, coin purses with cute designs and several dish cloths. And, I had to go back again before leaving SF for home in Hawaii to pick up more gifts for «omiage» & Xmas! The staff & owner were so helpful & friendly.

Very cute little store, always with tons of beautiful flowers to greet you at the door.
Picked up a last minute birthday gift here, and the nice lady working there wrapped it the prettiest I’ve ever seen anything wrapped… anything!
It is a little more expensive, but it’s what you expect.
She took her time, and removed price tags. Plus in my book.

I LOVE GG’s!!!
Let me tell you why…
1) They gift wrap just about anything you buy (yes it needs to be a certain amount of money spent otherwise there’s a small charge) and they do it beautifully!
2) The store is always stocked full of fun, interesting and lovely goodies that make great gifts for graduates, baby showers, birthday’s, employee gifts, client gifts, stocking stuffers, etc.
3) The store owner, Gloria is an absolute cherub! Funny, pleasant VERY client service oriented and a pleasure to engage. She’s a small business owner who knows her clients and continues to work hard to keep her store fresh and filled with lovely things.
4) GG’s staff is always helpful, accommodating and they tend to remember you each time you come back. I love that!
5) GG’s is always clean and well-​organized. It’s a veritable feast for the eyes and such fun to dig around in!
I HIGHLY recommend supporting GG’s at West Portal. It’s one of the few stores in San Francisco, besides, say Scheuer Linens, where the owners of the small business work hard to ensure you’re treated above and beyond special.
Both Scheuer Linens and GG’s do complimentary gift wrap (if you purchase items up to certain amount). Even Macy’s doesn’t do this caring service for people any more!
Wishing you many, many successful years to come, GG’s!

Totally charming, girly, and made me feel dainty (ha!) I felt like I was transported into a little European apothecary… the small vials of everything, with beautiful labels. The soaps, lotions, cashmere socks and gloves, the knickknacks, the small plants.
Jewelry, they have some great pieces. (Wish I could wear the stuff but I’m allergic to a lot of metals.)
I love all of the little French items.
It’s a great place to browse for gifts, even for the nitpickiest person.
Prices = moderate to pricey. Depends on what catches your eye.
Service = friendly.
I will warn you though, this place is a very small shop, so if you’re like me and carry bags around… beware.

Honestly this place didn’t look like much from the outside, but they had an interesting window display so I went in. It looks small but once you go in the shop goes pretty far back.
Too many pretty things to even list! Beautiful soaps and lotions. I almost bought a $ 16 hand cream but then came to my senses. Seriously all of my favorite things in one spot: Beautiful scarves, yummy smelling candles, fancy lotions and amazing jewelry. They had these cute sparkly bangles that ranged from$ 6-​$ 12. I wanted to buy a bunch of them but I think I was too overwhelmed so wound up leaving empty handed.SIGH.
I just love the soap dishes with bird/​nature motifs and all the fancy packaging. When I have some extra funds, I would love to go back and treat myself. Some items seemed reasonable, others expensive, but it was all one of a kind.

Each and every day, my inbox is full of emails describing supercute gifts that I would love to buy, but I am vexed that they seem to be only available at a quaint boutique across town in a neighborhood with no parking or across the bridge in Marin. Luckily, I stumbled upon GG’s. They carry an extensive selection of lotions, soaps, perfumes along with their plants, stationery, and candles. I can’t do the variety of their wares justice, but nearly every time I have walked into this sweet shop, I have come out with something FABULOUS.
They carry Voluspa (Yay Tuberosa!), which I love to give as gifts, and Thymes, which I buy for myself. I’ll restate that their staff is quite friendly and helpful. The store itself is a bit narrow and not a place to bring grabby kids (I put off going in the first time until mine were elsewhere). The prices are in line with the products’ quality, so not mall store expensive or drugstore cheap. It’s a great place to go for treats for your friends and yourself.

Who doesn’t need a little retail therapy after yet another trip to the Oral Surgeon?
Like other reviewers, we thought this was a florist until something bright and glittery caught our eyes and we got sucked into the vortex of GG, with delightful Provencal soaps of every scent, scarves, bijoux and other tasteful frippery. All very reasonably priced!
Great place to buy a gift for others or yourself. 5 shiny stars.

While looking for a small gold handbag to accompany my green dress, I dropped in here hoping they’d have something that would work.
While I didn’t find my purse, I did find that they have tons of fingerless knit gloves, unique and interesting looking galoshes and some very cute 60’s looking purses.
The bad news is that even for West Portal they’re expensive. So while they may go on my xmas list, I doubt I’d buy myself anything here, even as a gift for being appropriately naughty in years past ;)

Mon petit bout de Paris, la France dans la ville. One thing I love about Paris is the shopping for little gifts, collectibles and decorations that are unique to the country.
Savon, soaps, perfume, toilette, stationary, greeting cards and many other French and European articles for sale. I had not seen the Griffith & Sabine series since the 1990’s. I bought the writing set.
I get alot of compliments on my Voluspa parfume. I like the mignonette the best. I am looking forward to buying more of the product line.