H&R Block

$ 392 for a personal return. Learning lesson. Should have used Turbo Tax like I should have done.
And when you ask them if you could have done simple personal tax return… they say that you should still see them because they are «Experts!».
SCAM artists. Not going back here ever again OR to any other H&R Block.
Going back to Turbo Tax. Cheaper and no need to drive 20 minutes for a scam business.

Millie saved me the last minute. Dropped everything to help. Shes the diamond in fuff at this location. BTW she used to work for the IRS sooo she knows how it works how they think how they want things prepared. Request her and only her!!!

Use another location if you value your time at all.
I had an appointment with David Burleigh, complete with a confirmation email. I made a trip there, where they asked if I was «Chris». Chris was behind me, and had his appointment scheduled during the same slot I had booked. They told me they couldn’t fit me in, that «the system got overloaded», and that they didn’t have time for me. I’m welcome to reschedule.
I called headquarters where they told me that my appointment was canceled mid-​day. Of course this was without notifying me in any way. To make everything better, they could reschedule me for another day, and the representative was sorry I’m frustrated, or something like that.
I wouldn’t go back and recommend you consider another place to do your taxes. Not all HR block locations are this sloppy and painful.

Unfortunately, a trip to this HR block proved to be the worst decision I’ve ever made. Staff was incredibly unprofessional and unknowledgeable. I will not be going to HR Block ever again (any location). My experience was as follows:
— Made an appointment a week prior and received email confirmation of appointment
— Received a phone call day of appointment from a CPA at the HR Block location who was rude however we confirmed my appointment and I explained my situation so I decided to still move forward and go to the appointment
— I arrived on time and the office manager told me that my appointment with the CPA was moved to his calendar (i.e. the cpa removed me from his calendar and scheduled me to meet with the office manager who is not a tax professional)
— All CPA staff were still out at lunch at 2pm and I was left trying to figure out what to do with the office manager
— Office manager was friendly however could not help me (As expected)
— CPA staff enters office 20 minutes later without an apology or excuse for scheduling change or being late
— I meet with CPA for 10 minutes and they provide no help whatsover and debate with the rest of the staff on whether to charge me $ 95 for the «advice» they gave me

I’ve been a customer of H&R Block since I was a kid… Twenty years later, they still have their stuff together. If you need professional service for your taxes, check out H&R!