Helen’s Wig

Helen doesn’t care if you have cancer and want to take pictures of yourself in different wigs so you can go home and think about which wig (s) you want to buy. NO PICTURES is her policy and she strictly adheres to it. «I don’t care if you have cancer.» «If you take pictures then you get out of my store.» Helen’s exact words to us when we went in with a loved one who was facing the prospect of losing her hair to chemo and wanted to get some fun wigs to lift her spirits. What a crazy woman… the way she acted it was as if we were photographing some illicit activity in her shop! Helen ruined what should have been a fun experience. And again, she doesn’t give two sh*ts if you have cancer.

I cannot give this place enough praise. The daughter (I think) of the owners couldn’t have been more helpful. I gave her the most obscure costume idea– to look like T-​Boz from the group, TLC from their «No Scrubs» video. If you matter, you’ll understand what that means. Anyway,. She nailed it! Like– the girl created art. In 2 hours. She saved my Halloween. I love you. If you are reading this, you super cool chick, I LOVE YOU! Thank you so much.

This asian lady has got your back for heat resistant wigs! Comming in the shop, she was so helpful for addressing wigs and how to style my wig.

My friends and I had an AMAZING time at Helen’s Wigs. We went in there with no idea what we wanted, but Helen (and the male employee that works there) were MORE than helpful in helping us pick out different wigs and trying them on. We genuinely had a great time and will definitely be back.

Quite a good selection of wigs, so don’t let the 3 stars stop you. The proprietress on the other hand is a ticking time bomb. She is most welcoming and all smiles when you arrive, even allowing you free reign trying on her merchandise … up to a point. No matter how careful you are trying on the wigs or how helpful returning the wigs to their original location in the condition you found them, eventually, if you’ve been trying to find the right wig for you for too long, she huffily retrieves the wig you just returned to its rightful spot and with great fanfare melodramatically readjusts it. And heaven forbid, do NOT leave without making a purchase for she behaves mortally offended tisking and mumbling under her breath as you bow and scrape your way backwards out the door. BTW I found the perfect wig for me at TRENDY HAIR GALLERY on Howard St. and the proprietress was charming, sweet, and a dear. Also, until Sept. 7, 2014, all wigs are 40% off in order to make more room in preparation for Halloween. The overall selection at Trendy smaller than Helen’s, but atmosphere warm and inviting as opposed to chilly.

I love Helen’s wigs. I have never paid over $ 40 for a wig. They are not the highest quality– but perfect for costumes — not super cheap and «internet/​amazon» crappy– but not expensive.
She gave me a free net for under the wig– and even cut bangs for a wig that I liked. Very helpful.

I have been shopping with Helen for many years, she is awesome. Stay away from the wig factory on mission st. I found Helen after going to the wig factory and being treated so rudely.

Had a great experience today at Helen’s. I had read the reviews so went in somewhat cautiously, but I hoped for the best and gave Helen a very friendly smile and hello when I went in.
I found her to be very helpful and patient, even when I wanted to switch back and forth between 2 wigs multiple times.
She continued to be gracious when another customer came in, patiently showing me exactly how to put my chosen wig on.
I went in knowing I would be spending more than $ 9.95 or even $ 19.95 on a crappy Halloween costume wig, and was a little nervous that the one I fell in love with was going to be more like $ 99.95 (very long and high quality). I was pleasantly surprised with the $ 60 price tag — definitely a wig that will get plenty of use year round. I think I might be on to something.
Thanks Helen’s — I’ll definitely be back! (Red will be next!!)

Great selection, NOT OVERPRICED like that one place on haight *wink wink* local SF people.
Went with my girlfriend Kimberly.
Owner was super nice, and helped a lot.
I bought a red, went back a week later bought another one in black.
Great local place to go.

Ok everyone, I went to LAS VEGAS and needed to find an alias, so i was in search of a wig. So I came here to Helen’s Wig shop and the owner and her daughter were SUPER SUPER nice, I don’t know what everyone else is talking about. They helped me every step of the way to find the perfect wig that matched my hair and skin tone.
So let me start saying that these wigs are VEGAS PROOF. I wont say what I did in vegas but lets just say it stayed on PERFECTLY. It never shifted or anything (i have pics that told me)
Not only did it stay on all night, the quality of the wigs are superb! It’s not plasticy or costume looking, it’s like real hair! The prices are worth it! Like they always say, you pay what you get for, so you’re paying for very quality pieces. I am definitely going back for more.
Remember, IT IS VEGAS PROOF! i speak from first hand experience :)

Bought Tasha, Aubrey and Victoria at Helen’s. The owner Helen and her daughter Lynda are super friendly and fun. I love my pieces and they look so good that I’m going back this week to buy my fourth piece… I’m thinking of Becky :)
If you want pieces that look like the real deal, go here!

I have only walked past the window, but dang those wigs are fancy! It looks like they have something for everyone so if you are in need of a wig then hit this place up.

Helen is super helpful! Has a great selection of ¾ wigs or «falls».

Perfect! I explained what I was looking for and walked out with not one but two perfect looks. What a comfortable setting I intend to make this my go to hair look place!

Looking through the reviews written to this point, mostly I see the usual Unilocal!blather. Customers upset they didn’t get the level of service they thought they were entitled to (usually you can checked these people’s other reviews, they are generally angry and snarky). Customers that expected a change in the store’s standing policies. Customers that thought the store was overpriced.
The first complaint is obviously subjective — maybe they got the employee on a bad day, or maybe they even provoked them. My experience with Helen’s Wigs has always been pleasant and accomodating.
The second complaint is idiotic and obnoxious. Of course you have to buy a wig cap. Do you want to try on the same wig the rest of the Western Addition tries on, with no protection? And I know that the wholesale cost of a wig cap is over a dollar each, plus shipping — that’s why they aren’t free. Of course they don’t do returns. Did you know it is technically against SF Health code to accept the return of a wig? It cannot be resold, either.
The third complaint is simply done out of ignorance. Helen’s Wigs are perfectly in line with standard pricing. An inexpensive women’s costume wig should cost $ 40-​$ 50 (real wigs cost far more than that, especially if they are any kind of natural fiber). People go in there expecting Spirit store prices on disposable Rubies Costumes wigs. It’s like complaining about the price at Chow because you’re used to eating at McDonalds.
My level of authority on this? I’ve sold wigs at the retail level at four different stores, two different states, for fifteen years.
Anyway, Helen’s Wigs stocks a wide vareity of wigs in various styles and colors. If there is something specific you are looking for, they are likely to have it. But if you think $ 20 is a lot to spend on a wig, go somewhere else.

If you are looking to be mistreated and disappointed go to HELEN’S WIG.
Helen is unfortunately not the most welcoming shop and her language skills leave a lot to be desired.
I have bought several wigs from her as she seems to be the only decent local shop. She has a broad range and that is good.
HOWEVER, C A V E A T E M P TOR. She can be a raging fool, selling you hair pieces that DO NOT MATCH Your Color and wigs that have cut to suit someone else’s head.
She doesn’t give you good deals as HER PRICES ARE INFLATED
She will NOT RETURN YOUR MONEY N O R WILL SHE ACCOMMODATE YOU IN ANY MANNER.
She is a SCREAMER and RUDE.
I am going to take her to COURT!

Helen definitely has much better customer service skills than the last place I went to… (Wig Factory). Her kind & patient manner alone would influence anyone to want to buy a wig from her. I tried on several wigs, but didn’t get it today because I told her that I have to get my costume first… and that I would definitely be back! Going to LA this wkend to pick my Halloween costume :-)
I actually would give this place 4.5 stars but Unilocal won’t let me do that… because the wigs are not inexpensive… but i believe you get what you pay for.

I had an intense love affair with a wig from Helen’s. I unknowingly tried on one of her higher priced wigs — the kind that looks 100% real — gasped at the price tag, bought it, wore it out like there was no tomorrow and eventually had to throw it in the trash.
Now wigs parade through my life like a string one night stands. Never quite satiated, I yearn for more color, more life, more fabulousness. It started with a second, and then a third, but now that I’ve had five or six, I think I can officially say I’m far from virginal.
If you’re looking for quick and dirty, go to the Wig Factory. If you want intensity, go to Helen’s. Variety is the spice of life, but there’s nothing like the real thing.

Helen is a sweetie and she has some really hot wigs. Good selection for that special occasion head mop that you just can’t live without. She even has a bargain bin filled with short curly wigs. Check her out!

Guys, I’ve been getting my Halloween wigs at Helen’s for about 5 years now. I’ve never left her shop without finding the exact wig I need. During Halloween season try to avoid the weekend because it can get pretty crowded at the mirrors.