Hollywood Dog Grooming

Let’s keep this one short and simple
I took my dog there before (about 2 years ago) and they made me hold my own dog during nail clipping. WHO DOES THAT? I’ve also heard a lot of horror stories from my fellow peers.
Also, I believe these groomers have moved to TOP DOG on Geary and 16^th Ave
I hope they are doing better over there because whatever they did before was NOT WORKING OUT.

I have never had a really bad experience here, as my sister brings her dog, and I have brought my dog here also. Both times the dogs were clean and groomed and there didn’t appear to be any problems.
But that said, everytime I come in they have problems finding my dog’s profile card and it delays me quite a bit, which is annoying.
For now I am neutral, but with all the negative reviews will be more aware going forward too.
THANKS!

i like this place they were able to get me in the same day which is great cuz my little mona was in desperate need (a lhasa apsos with long hair and some dreads) and the groomer did an awesome job. i unfortunately can not remember her name but she was really nice and took great care of mona. When i arrived there were a few dogs ahead of mona and i expressed my concern about how long it would take but was fine with it. i got a call less two hours later and she was ready!!! mona seemed happy here fur looked fab i will definitely go back

Caring and prompt service. The sisters are a pleasure to deal with and take good care of our Baby Yorkie… Precious.

SO, I took my german shepard here after BMK Pet Salon told me to come back and pick up my dog. I always let everyone know that my dog is hyper prior. The nice Korean lady told me she would charge me $ 50 instead of $ 85 (regular price for my breed of dog) since my shepard is on the smaller end of the scale.
When I come to pick her up, the lady told me she couldn’t dry her because she doesn’t like the dryer. I already know this, but tell me why my regular groomer at The Dog Spa at west portal can have it done? Also can you tell me why I was still charged full price when Rylee wasn’t dried, nor brushed out? I ended up going to the pet store to buy a brush since my dog was shedding after her bath.
Good news, nails were trimmed, ears were cleaned, and she smelled lovely. They also took my same day appointment. I also tipped 20% and I asked myself why after…

Unbeknownst to me, my dog sitter took my dog to have her anal glands expressed because I had mentioned it needed to be done. They said they did it and charged her. (I believe her implicitly.)
The next day, I took my dog to give her a bath and had the owner whom I know personally express her glands. They were incredibly full. I found out later that my sitter had taken her to Hollywood Groomers the day before.
Scammers, liars, cheats.

When you first walk into this building… it already looks shady. Doesn’t feel inviting to you or your dog. I dropped my baby off, they said 2 hours. Ok, reasonable. When they called me, I got there, but I wasn’t helped… for a while. I stood there like an idiot waiting for someone even though they saw me through that window they got there that separates the front of the store and the back of the store. Of course they talk in chinese or korean probably… Then my dog comes out. I asked for a cut that was half the length it originally was. Her face looked adorable… but the body and the ears looked like they hadn’t been touched with the exception of the wash. I don’t think I’ll be bringing my dog back here again due to the fact that ultimately it looked like no change… at all. Also the place looks shady as it is since the new ownership. If you’re going to change owners… it should at least be notified somewhere, so then regular customers don’t have to waste their time with the crap result.

I’ve been taking my Shih Tzu here for the past two years. They are really really nice people and their rates are better than anyone else’s in the city. They do a great job with my dog’s hair which get’s a little crazy after some time has passed since she’s gotten a haircut. They have revamped their business, and they really do an excellent job with cuts, baths, nail clipping, treating ear infections, and anal expressions. Most of which, I would never try myself… o. O

It says a lot when your dog wags it’s tail before entering the groomer’s. It says a lot more when both of your dogs do so! Biscuit and Sheri love Joanne, the owner of this pet grooming shop. Bless her heart. Even though my dogs always go there in shaggy and smelly condition, they always come home to me looking so perfect! Thank you so much! Joanne always does a fantastic job and you can tell she is passionate about her work. She is wonderful with animals and I trust her completely with mine.
Quick tip: Cash only!

Joanne, the owner of the store, is the sweetest person you will meet. I bought my precious Yorkshire terrier there last year and couldn’t be happier! I take my dog to get groomed there because I trust Joanne and her staff. Whenever I have to travel I ONLY trust Joanne to take care of my puppy. She loves my puppy like it is her own.
If you want to buy a puppy I highly recommend her!

I’m changing my rating because I would never support a place that sells puppies. Puppy mills are horrible, torturous places for dogs and any place that propagates this does not get my business. Admittedly, I struggle with breeders as well because there are so many unwanted animals put down every year but at least the majority of breeders are decent and not promoting animal cruelty.

I still have my bundle of joy, but he has turned out to be a wild pup one year after the fact. He is aggressive, whiney, and completely, absolutely INSANE. He hates other dogs, he hates my boyfriend and I, but he seems to love everyone else. He has extreme separation anxiety. I’ve taken him back to his place of birth several more times to get groomed, but honestly he comes back completely shaved, a shakey and quivering mess. He doesn’t let the staff trim his legs which made him look like a clydesdale horse (i.e. the budweiser horses). They cannot trim his nails, which I admit is partially my fault for not socializing him correctly. Last time I took him, I had 3 missed calls from the groomer prior to picking him up stating that my pup was uncontrollable and had tried biting and nipping at them the entire time and that I needed to pick him up IMMEDIATELY. Now I just trim him myself. I’m worried that he may terrorize the staff again. Sorry ladies! All in all, I still give them 5 stars for at least trying.

I took my pug here to get the works done: fingernails clipped, bath, & anal expression. The intake gal said yes yes, its all included at $ 35. Great! hmmm… riiight.
I dropped him off around 10 to get him by noon. They said they would call me when he was ready. They called me at 2:30pm. When I arrived, they gave me the ‘tsk tsk’ you should have come at noon. I was going to await their call, I replied. She then explained that she called and left a message. I checked my phone, I didn’t get a message, no phone record either so I just dismissed this as a communication error… we both shrugged our shoulders and I checked outta there. No tip.
Personal note: Why didn’t I just call and make sure I could go pick him up? Ugh.
The results:
Hmmm, he smells kinda baby powdery. Its alright of a smell. He doesn’t have that ultra sheen that he gets when he steps out of Groom, the groomer down the street who is closed on Sundays. (I’ll have to Unilocal about them later.) He just looked just as dull as when he came in. His folds were still dirty, too… They must have not touched that area. Is this normal? I think these folds are sensitive areas, so now looking at these reviews, I feel ok that he wasn’t mangled that way.
I can also hear his toenails hitting the pavement just as loud as before. Usually when I get his toenails clipped, I can’t hear him walk behind me, and if I do, its very subtle and very quiet. I just don’t think they touched his toenails. Can I check literally? Sure but they all look the same as before he came in. Did I measure each toenail before he came in compared to when he came out? No, I didn’t. But if you come here, I highly suggest you do it just to help support this whole feedback process. You just never know.
So the main reason I brought him in is because I need him to get anally expressed. I just don’t think this was done. He was dragging his bum on the floor the very next day after I picked him up.
So there we have it, his pelt is not any shinier, his toenails are just as long, and he still needs to be expressed. I felt like I could have just gotten away with dusting him with babypowder, and then saying i actually washed him. Then I could pay myself $ 35.
But my dog still needs to be expressed. YouTube, save me.

Hollywood Groomers did a fantastic job with my Scottie. We just moved to the area and needed to find a new groomer and Hollywood was right in the neighborhood. Thanks and see you soon.

I have to say, I’m a huge fan of this place. I have a Brussels Griffon and everytime I’ve brought him here, he is always returned to me looking fabulous, beard intact! The staff might not be the most personable staff to me, but I don’t need another person on my Christmas card list, I just need a really great dog groomer, which is what they are.

My boyfriend’s mom looked over the dog and found a slit under the dog’s eye. Apparently, the person who cut our dog’s hair accidentally snipped our dog’s skin (about a pinky’s nail length) and didn’t mention this at all. Our dog isn’t hyper or the type to move a lot; she’s really calm. I guess they cut too close and used her fur to cover the accident.
I am very disappointed about this because I actually thought this was a good place. I have no choice but to withdraw my review because our dog was injured.
Please be careful Unilocalers! Think what’s best for our furry friends.

VERY bad hair cut !!!
If i did check all the review from here, I am for sure that I will NEVER take my puppy to there. They cut my puppy hair VERY VERY short … you can even see my puppy skin tone. and they didn’t cut it even. now his mouth is one side short and one side long. and it very TRUE, my puppy come out with alot hair … very messy !!! and even some of my puppy body hair is not even…
REALLY REALLY bad !!! Please don’t go this place.

This place gives the best cuts ever. My Maltese/​shih-​tzu looks so white it’s blinding my eyes!!! The cut is always even and she looks so adorable I want to scream. It’s kind of expensive, though, I don’t have too much experience (or patience) shopping around.

DON’T TAKE YOUR DOG HERE UNLESS YOU WANT A BUZZ CUT!
Sadly I didn’t see Stephanie W’s review until too late. I took my little malti-​poo puppy here yesterday… now she has no hair. Despite me telling them how to trim her, they razored all her hair off. The poor little thing is now shivering and I have to go buy her a sweater so she doesn’t freeze to death!

NO WAY I WOULD EVER EVER EVER TAKE MY DOG HERE AGAIN!!!
When I came back to pick up my dog, his hair was SO SHORT, it was like they just took a razor and blindly gave him a buzz cut. The worst part about it, was that when I complained, they still charged me full price! The employees didn’t speak much English and they gave me a cheaper estimate over the phone than what they ended up charging me.
On top of that they fed my dog random treats. He had diahrrea for the next 5 days.
TAKE YOUR DOG SOME PLACE ELSE!