In Its Place

I’m rarely moved to post a Unilocal review, and true 5-​star service is hard to come by these days, but Sarah is absolutely first rate.
We have had previous cleaners who cost less, but you really get what you pay for. I’m the person who notices stray hairs or dust on sconces at hotels like the Ritz Carlton, but I am so happy every time I come home after Sarah’s service. The kitchen and bathrooms are spotless.
I think what matters is they clean it like their own house. She even lifts up small kitchen appliances and wipes underneath, something you really wouldn’t notice since you don’t lift it up yourself except when moving or rearranging. Her team of two does better than previous teams of 3 – 4 who are in it to make a quick buck and hope you don’t notice where they cut corners.
If you want the best, Sarah is it. It costs more, but it’s worth every penny.

The In Its Place crew came to my three bedroom, two bath home for some long-​overdue cleaning. I’ve used corporate and single person cleaners for 10+ years but dropped service a few years ago thinking I could manage on my own (wrong). There was some general clutter around the house and a pretty messy kitchen and bathroom. I have a variety of surfaces in the house — wood floors, concrete, rugs, carpet, tile, marble, porcelain, cultured marble and travertine. I was pleased to find that the crew knew exactly how to treat all areas of the house and attention to detail was noticeable! The place sparkled when I got home and there was no whiff of chemicals that I’ve experienced with other cleaning companies.
The price might be a bit more than your off-​the-​books type service but I don’t mind paying closer to a living wage. I also love the service flexibility — from general surface cleaning to folding laundry, cleaning dishes and bed-​making (if needed). It’s such a relief knowing I can trust this company to clean the house top to bottom and not waste my own Saturday doing it.

Sarah has done cleaning and organizing jobs for me for years. She is the best in the business, hands down. She is courteous and professional, and my house sparkles when I come home from work! It is such a treat! I think the major thing that separates In Its Place from other cleaning companies I have used, is their attention to detail and the care they take when cleaning my home. Everything is «in its place» when they are done, and little details like light switch plates and door knobs are clean. Sarah truly separates herself from the competition and you definitely get what you pay for – top notch service!

Great, Great, Great is all I can say. Sarah is great.

Three cheers for in its place! For the past year and a half Sara and her team have cleaned my two bedroom Apartment in San Francisco. Their price was reasonable, and their work was excellent. Most importantly, they were trustworthy. They showed up when they said, did the job for which they were paid (and did it well) and I never had a moments concern about having them in my home while I was out. Sara keeps to a very high standard in her work, and as a result they have a waiting list for new clients. That said, if you can get them in to be your cleaners, you will not regret it.

Have continued to use In Its Place until just recently secondary to a move. I was saddened that I would be losing such trusted, quality service but yet again Sarah was amazing and recommended yet another excellent service (Tidy Taylor). I’ve been grateful for the services of Sarah and staff!

Sarah was very helpful and I cannot thank her staff for helping get my frattastic house clean. I live with two guys who are not the cleanest. They did show up a few hours later than they said and did not get the all the obvious dust but still did a great job where they did clean.
I would use them again and am signing up for a monthly cleaning. The service reminder emails and flexible options for payments (credit cards, cash and check) are helpful.

Nearly three years later, I still have nothing but great things to say about In Its Place.
When I wrote my first review, I was a busy advertising professional who was always traveling. The last thing I wanted to do when I came home from a business trip was mop.
These days I’m a small business owner, and it still makes sense to let the crew of In Its Place help me keep my life running smoothly. While I’m freed up to work and book appointments, the magical In Its Place fairies swoop into my house and make it pretty and shiny, and I can concentrate on doing what I do best. Hour over hour, it makes much more sense to stay at work and in my groove than be unavailable for appointments.
They are professional, responsible, and easy to work with. I’m so happy I found Sarah all those years ago!

Consistently good cleaning and they always show up early. I get a reminder a day or two before via email which is great and any constructive feedback I have provided has been looked into right away. I do like that they use green cleaning products and focus on particular areas if I ask ahead of time. I can’t say it is always absolutely spotless, there has been one cobweb that has still been there for a few cleanings and some weeks I need to ask for more of a deep cleaning in the shower (which is tricky given SF’s humidity) but at the end of the day the rest of the place looks pretty great so it certainly doesn’t make me change cleaners. Overall great work and would recommend.

Your place will be spotless. I was in search of a reliable, high quality cleaning service for a while. Sarah came to my rescue. She is very detail oriented and truly cares about my satisfaction. I love the crew she assigned to me, they were very punctual and did an outstanding job.
You do pay a little more but in my opinion its very worth it!

The best dam cleaning house in California. I’m not kidding. Sarah’s crew left my place spotless and organized. A must use if you like a clean tidy house and more. Sarah or the lady on the phone was extreamly friendly with an odd sence of familiarty.
Call and enjoy.
William

Sarah gets an extra star for being friendly, punctual, and very detail oriented. Otherwise, although we were excited after reading Unilocal reviews, we should have believed the ones saying how expensive she is. $ 180 to clean a 2 bed 2.5 bath loft biweekly is not competitive. We now pay half that, as we had in the past.
The kicker is that she replied «I’m sorry my rates were not within your budget». If a coffee shop opened selling $ 10 coffees, would you really tell refusing costumers that it was their budget issue?
We wish the best to her, but know that you’ll be paying well above market.

Not only is Sarah (the owner) professional, customer-​service oriented, and friendly, her staff does an amazing job cleaning. I was very impressed with the quality of service and prices were reasonable. I’m just bummed that I recently moved to Oakland and found out they currently don’t service Oakland and never have. :(
what a bummer!

I look forward to every visit from Sarah’s crew at In Its Place ~ they make it feel like home! I hate the smell and feeling of toxic cleaners, and Sarah was able to arrange the use all GREEN cleaning supplies on my apartment, so there is a clean, fresh smell when I come home. Setting up service was easy, and she came by to give us an estimate on the place. The crew comes by on time for every appointment and Sarah has been very accommodating with scheduling changes. No cat hair is left behind after they clean the place (and my cat sheds a LOT).
Cleaning up used to be a major sticking point between me and my man ~ my standards were much too high for him, and we fought over him not paying enough attention to detail when cleaning. In Its Place took care of this, because they pay attention to detail! No more fights over messy apartments thanks to visits from In Its Place.

Bummer! I sent an email to «In Its Place» since this is about the only cleaning service professional listed on Unilocal that has all good reviews. But it looks like they are not growing so that they can keep their current customers happy, as I got this reply:
Hi Kristine–
Thank you for your inquiry. I am sorry, but to maintain our quality and excellent reviews on Unilocal,we are unable to accept new clients at this time. Best of luck to you!
–Sarah
In Its Place
I have to give her 5 stars for:
1.) very timely response
2.) maintaining customer service for current clients
3.) very professional and courteous response (even though it totally wasn’t the one I wanted!) ;-)

Sarah is a gem, and her team does a great job. Walking into my apartment after they worked their magic made me giddy. Not only was my place spotless, smelling great and back to order, but there were also special organizational surprises around each corner. A messy bucket o’ magazines neatly stacked. Cookbooks and papers lined up like the Queen’s men. A solution given for a «decorating» issue I had involving beachglass…
Expectations exceeded!

My regular housekeeper had broken her ankle. So, I was in a bind. I did a Unilocal search and correponded with a several Unilocalers that recently had house cleaning services. I called 2 other places and although highly recommended, they do not work weekends. Strange!!! Lost opportunities for lots of business.
I then emailed a few other Unilocalers and two highly recommended Sarah. So, I called In Its Place (Sarah-​owner) on late afternoon Friday, Aug 29^th to clean the house. My house just went through a bathroom remodel. There was so much dust and dirt. We wanted to move back into our place by Aug 31^st. Sarah and her crew of Carmen & MIguel, carved out 4.5 hrs on Saturday, Aug 30^th to provide the cleaning services. Yes, they clean on Saturdays!!! A bonus. They did a wonderful job.

Suffice it to say that I could really, really, really get used to my place looking like this.
For quality, I give In Its Place five stars as a cleaning service. This is the third service I’ve tried… and now I don’t need to look for a fourth.
For karma, I add an impossible, invisible, but nonetheless earned sixth star, because Sarah really took the time to help me figure out whether hers was the right service for me, and it’s clear that she takes great care of her employees. This is how it’s supposed to be done, folks.
My initial experience was good enough that I’ll not only be recommending In Its Place to my friends, but I’ll also be happy to drop you a line, fellow Unilocaler, if you feel a personal recommendation is called for.
Go get ‘em, Sarah and team! …and thanks for transforming my apartment. It’s so much nicer to be here now that you’ve worked your magic.

WOW. Sarah and her team are amazing.
I hired them to do a thorough cleaning of my boyfriend’s condo. The place had probably not been cleaned in years, and was disgusting. In It’s Place was the only service that didn’t charge over $ 300, so I figured what the hell any cleaning is better then what’s going on in my BF’s condo.
In two hours and only $ 100 later, the bathrooms and kitchen were sparkling. I was in shock! The rates are very reasonable and the service is excellent.
I will definitely be using them again!

The cleaning was thorough and the rates are reasonable.
I’ve used the service twice so far and will definitely do so again.
They can do as much or as little as you want.
You can rely on Sarah to get the job done right, and she treats her employees well.
Highly recommended.