Jade Spa

I don’t usually write reviews but this place wowed me. I was just passing by and i saw their sticker on the window that said «cosmetics» and I wanted to check it out to buy a face moisturizer. I go inside and i see all these flyers with prices for estetics and nails service and I realized it’s actually a salon not only a store as it appeared so. Anyway as I got inside there was nobody at the front desk, finally after 2 min a lady should up and I asked her about the products they have and that im intrested in buying a nice moisturizer. And she looks at me and say repeatedly «don’t have, sorry bye». What is this place? who does that?

The deep tissue massage itself was very good for the first 20 minutes, then the masseuse got interrupted and had to go outside twice. After that the massage got a little bit less committed and ended in the masseuse asking whether I want to be massaged on my private parts which I denied. Shortly before I told her about my girlfriend.
When I paid she mentioned that $ 60 is for the boss and I would have to pay her separately, which I thought was weird and so I just paid a normal tip of 20%.
So the facility is clean and nice, there is music and all, but all together this is not really what I was looking for…

After a 6 hr flight my friend and I needed a massage badly so we Unilocaled for something open beyond 7 pm. I come across this, I get a weird shady feeling as I enter. My gut (which nvr let me down) told me to run away. But I really needed a massage. She says we only have one male one female I say ok.
No hygiene practiced. Massage was perfect pressure. I came out to pay 45 $/​hr as she said. She asked me how much I want to tip so I said 15% she rolled her eyes and mumbled things in her language. She told my friend to pay at least 10 $. I said no, 18% that’ll be it. So she calls my masseuse and tells him. She yells at me. And we leave. WTF. Never going back again

If you want your guy to be offered a happy ending, send him here.
and apparently when he turns over on his back the towel will be removed.
If you’re lucky he’ll be a good one and say no thanks… but you’ll never know for sure, will you?
yuck.

Massage is $ 60, — an hour, since I’m a generous tipper and because the massage was actually pretty good I gave her a $ 30, — tip (50%!!!)
She gave me a disappointed look and asked for more. Never coming back.
Btw, the old Chinese lady tried to give me the «special massage» yuck.

Wierd. I went here expecting a legit massage and the creepy Chinese lady was obviously trying to work me for my money, gross… I guess that this is the place to go if you are female or a man wanting a happy ending. LERD!!! And when I was done she asked what I wanted to tip, I said $ 15 (25% on $ 60) and she said «$ 20». I felt I had been more than generous and said, «no $ 15,» and then she mumbled something about me being cheap. Maybe had I had good deep professional massage for a full hour I would have tipped a little more. I don’t know how things work where she comes from, but I find this to be extremely rude. I’m always a generous tipper and I’ve never been persuaded to tip higher by anyone in all my 30 years on this earth. I might expect that at a strip joint or whore house but not from a respectable professional. Feeling very ripped off at the moment. Is it just me or does SF really blow when it comes to finding good massage therapy? I’ve had nothing but subpar experience here…

Wow, so after writing this review, I got a totally nasty email from the owner telling me to change my review. No apology for the service or misunderstanding. Just adamant insistence that what I wrote was totally wrong. He wanted me to change the number of stars I gave them, so here ya go: one star for terrible service and for being an overly confrontational creep.

Made an appointment, but was turned away when I arrived. Everyone was busy and they asked me to return in 45 minutes. My schedule is tight so I did not have the time to go back, so i told them to forget about it. I don’t know if I care to ever try again.

I had my third facial here today and I will not be going back.
I went here for the first time about 18 months ago with a living social deal. The woman who did my facial was great. She made lots of recommendations about my skin, and gave me some free samples to try. I was impressed. She was also a good sales woman and convinced me to buy two pre-​paid vouchers for the spa.
The second time I went back I was less impressed. I got a different woman and she spoke very little english and the facial was fairly meh. When I went to pay, they were confused by the voucher and had to call the manager.
I was not dying to go back, but figured I’d better use my last voucher — that I had already paid for anyway. I arrived on time, and they were ready for me, but no-​one asked me what kind of facial I wanted, and they showed me to a room and once again a woman with poor english got to work on my face. She was in and out of the room through out the facial to fetch things and towards the end obviously helping other customers or spa employees with stuff as I could hear them talking. I don’t mind if you use the time while I’m lying with the mask on productively but please don’t be jumping up and down like a jack-​in-​the box midway through cleansing my face or applying moisturizer.
Once again when I went to pay, the voucher completely confounded the staff at the register. First they tried to convince me I bought it at another spa, then they ran around talking amongst themselves in the back, then eventually called the manager again. I was then informed in broken english that the voucher was worth $ 40. I politely said that I had paid $ 60 for the voucher but was ignored, and told to pay up my additional $ 20 to cover my $ 60 facial.
Bottom line:
Facial: Mediocre
Customer service: Terrible

I was a little apprehensive as I walked into this spa and was able to book a facial for the next half hour. And after reading some other reviews, I wasn’t sure what to expect. But the girl who gave me my facial was super sweet, and I had a nice relaxing time.
It started out a little strange as I had to sit and wait in the spa room for about ten minutes without having any idea what was going on (I think the girl was getting ready, but no one let me know what was happening) but once we got started she was really friendly and talked to me a lot about my skin and different products.
The price is pretty good for a facial, and you get a little massage too which was awesome. We even went over the 60 minutes a little bit and I never felt rushed or uncomfortable. She gave me a bunch of small product samples as I left, too. All in all I’d probably go back for a facial again, though this is only the second one I’ve ever had so I might not be the best measure.

When a small local business is growing, that is a good sign.
I have been watching and frequently visit this establishment, at the beginning it was shaky and needed a lot of improvements, but now, everything at this place changed: the customer services are getting better, the staff, they are all knowledgeable.
Yes, they are not super luxurious day spa, but they are trying their best to best accommodate all their clients.
For a person who frequent day spas as many as I do, I can’t say anything anymore about this place, they are improving and getting so much better.
So that to say, if you had bad experience in the past, I encourage you to give them another chance, it’s worth another chance ;0)
Cheers!

Got one of those living social deals and came with a friend. We requested 2 girls and like the Unilocalers said we got one guy. The bonus is that it’s free parking, but the place seems really unorganized.
The lady I go was really good. I really enjoyed my massage and she got all my knots out without me telling her where I really need it. Near the last 15 mins of my massage there was a flood in the bathroom so these people came in to clean up and they were soooooooooooooooooooooo loud. I coudln’t relax anymore so it ruined my massage.
My friend said her guy was good to, but he left her in the room for like 10 mins to change. There was no blanket on the bed, so how was she suppose to take off her clothes. And the loudness ruined her massage too.
Wouldn’t come back at all. I guess it should be 2 stars, but I felt my lady did a good job for the 45 mins that I did get to relax.

Bought a Living Social deal for a 60 minute massage for $ 40, booked the massage and showed up and they said my LS was not paid for. I returned home and verified on my bank account it was paid for, called LS and had them call Jade to let them know my voucher was valid. Great service from LS, not so much for Jade.
I booked a 1 hour Hot Stone massage online. I confirmed my voucher would be accepted before arriving and being turned away. I arrived 5 – 10 min early as they ask you to do. Cindy arrived 7 minutes LATE to my room. She asked if I wanted soft or hard, wore high heels, only used one hand most of the time, only used oil on my back, gently squeezed my feet and calves once each over the sheet. Hot Stones were never used. Cindy asked me 35 minutes into massage if ok, yes it was just that, ok. Cindy applied a fair amount of pressure near my shoulder blades that became painful, and I had to lift my head to let her know it was too much. The massage ENDED 3 minutes EARLY. Total of 50 min massage. When I used the bathroom all the women were gabbing in the break room. No one else was waiting in front and all the other rooms were open. So why did my massage not go 60 minutes? Sore the day after.

Reason for visit: Hot stone massage (LivingSocial deal)
Visit date: January 2, 2012
First time? Yes.
Hmm. I have mixed feelings about this place. The massage itself was decent, but sometimes the stones burned! I fell asleep a few times during the massage. I was very relaxed. Now onto things that really bothered me:
I booked online for a massage with a specific masseuse at 11A, but my appointment was changed to 1030A and my choice of masseuse was changed to a masseur. Um… thanks for the heads up. …The website said they have free garage parking for customers and that we should call the office when we arrive so they can open the gate. We called; they never picked up the phone. (I went into the spa to tell them we were there.) When that was straightened out, they had a problem with ‘people being there’ — as in, some workers were not there on time. It just seemed very unorganized, though they tried really hard to be accommodating.
I don’t recommend this place. They are new (~½ a year) so maybe give them some time to get their act together???

A friend invited me to this place and after reading the reviews, I was a bit skeptical. However, the price is was drew me in… $ 40 for a one-​hour swedish massage (promotional rate). I figure I’d give it a try.
The place is really nice and clean. It has a very spa-​like atmosphere and they have soothing music in the background. The rooms are warm and cozy. I really enjoyed my massage the only thing I wasn’t too satisfied about was the noise. I wanted peace and tranquility but I could hear so much talking in the reception area that it was distracting me from my massage experience. Other than that, the staff was really friendly, the place was clean, and the massage was good, although I would have liked it if she went a little deeper on the shoulders. I think I’d go here again.

I came into Jade spa and I was very satisfied. They are good people and the massage I received was exceptional.
Their massuese Akeimi is very good and has strong hands. I feel rejuvenated. I’m glad I gave them a chance. I would go here again.
Everyone was also very polite and courteous

Went to Jade Spa a 2^nd time after the initial LivingSocial craze died down as over 1,200 coupons were sold online. It was a great 2^nd experience, much better than the first. It seems that this business and it’s personnel have adjusted to some of the suggestions from other reviewers during the hectic craze of the LivingSocial coupons.
Everyone that met us were professional and friendly, from the girl who met us in the garage to the receptionist. There was no waiting. As soon as we checked in, we were escorted to our massage rooms. When I was finished, the therapist that did my last massage recognized me and asked me how my massage was this time. Everyone was full of smiles today, including me.
I had a new person this time as I wanted to try someone different. I explained to Julia where my aches were from a week long of hectic work sitting too long in front of the computer. She completely loosen the pain around my hip. On the muscle behind my shoulder blade, it was difficult to find the spot, but she did work all around the entire area. It felt so good when I was done, completely relaxed. I would come back again. The Unilocal special of $ 50 for 1 hour massage is well worth it… grab it.
Maggie, thanks for the extra service!!!

The reception area and the hallway were very dark, and even a bit scary looking; almost like a cheap massage parlor. It’s nothing like the picture they posted on their website. The treatment room, luckily, was neat and clean. Walls didn’t do much for sound proofing, so as I was getting my facial done, I can hear the outside every time someone walked by, and even the thumping sound of someone getting a massage in another room close by.
The staff were really friendly, including the receptionist and my esthetician. There’s no questionnaire or skin consultation which I thought would’ve been crucial for her to find out what my skin concerns were and perhaps to make the right facial recommendation for my skin needs. She then asked if I would like an upgrade for a longer facial, which I kindly declined. Afterward, she began the process of cleansing, some extractions, applying mask, lotion and sunscreen. The only facial massage I got was when I got my face cleansed.
The end result of the hour and ten minute long facial (which actually lasted for an hour and twenty five minutes): no noticeable difference on how my skin looked or felt from before the appointment, with the exception of some minor redness from the extraction, which did went away the next day.

I’m not leaving this review to be mean, but I feel it’s just fair to warn others about what they’re getting into (especially with the irresistible 50% living social coupon).
1. When you pick your massage therapist online, do not expect that to be honored. My friend and I both picked women therapists as that’s what we’re comfortable with, but we got male therapists without so much as an explanation or apology.
2. Do not expect them (the therapists) to understand what you’re saying. My massage therapist was sweet and nice, but he spoke very little English and it was a pain to be understood.
3. I am into hard massages, but this massage just completely f*cked me up. Day after, I was so sore I couldn’t move my back and shoulders without feeling a ton pain. My friend felt exactly the same thing. We felt bruised and sore — far from what we had hoped from a relaxing day at the spa.

Received a glycolic resurfacing treatment facial. The process took about 90 minutes and included a hand, arm, and shoulder massage. I learned things about my face that I never knew before like how sunburned and unhydrated my face was. It was a very comfortable experience and the lady who did my facial was very professional and attentive; she made sure I was relaxed and comfortable. I loved the hot towels and steam on my face! After the facial, I was given a 10 minute back massage to loosen up my back since I was laying down for over 90 minutes.
Will definitely come back for a future massage/​facial. The ladies who run this place are very welcoming and friendly.