John Fluevog

Visited this store just to try on some shoes because I’ve great things about the quality, style and comfort of these shoes is great. I have wide feet that are hard to shop for and comfort is a big concern for me. I went there last Sunday on BART in the rain and was welcomed to the store by Eric. Eric was VERY helpful and knew right away what styles and sizes to recommend and wrote them down for me on the back of his card. I didn’t make any purchases in the store but I had purchased a gently used pair on eBay and later ordered another pair that was for sale online. Since my visit I’ve contacted the store with some basic questions and was very satisfied with the service I received. I can see that these shoes will be able to withstand many years of wear and I’m glad they have a layaway plan!

Bought a shoe and the sole separated from the shoe after a couple of uses. I wasn’t able to bring it back for a few months but the shoe was in perfect condition looking unused. The guy with the beard (manager?) said they couldn’t do anything and I should go to a shoe repair store.
At this price point their soles shouldn’t separate and their customer service should be impeccable.

Not everyone can pull off these amazingly well made and super stylish shoes. Sure they are pricey, but they are so well made that they will last you 100 times longer than the crappy kind you normally buy.
I was very excited to be able to wander around this store and drool over all the fantastic styles they had on display. Sadly my tastes are richer than my bank account and I left empty handed. But if I am even in the neighborhood with a few extra bills eating a hole in my pocket I would be very happy to spend them in the store!

My favorite shoes, and I’ve bought from here multiple times. They ship for not a lot of money, which is what I use. Always a good selection and the sales are awesome if you happen to get there on time.

My wallet has always been a little afraid to walk into the John Fluevog store, but I’m glad I finally did. Eric was a big olé sweet potato pie! He has restored my faith in good customer service. I will definitely be back.

Après être tombé en amour avec les chaussures Fluevogs à Québec, je tenais à rendre visite à la boutique de San Francisco !
J’ai été étonnée de voir à quel point elle était plus petite que celle de ma petite ville à moi! Quand on y pense: ça coûte beaucoup plus cher de louer un espace à San Francisco ! Je n’ai pas laissé cela affecter ma note à cause de la qualité de la marque qui est sans pareil.
Fluevog offre la collection de chaussures faite main la plus originale et diversifiée que j’ai vue. Les designs sont uniques et tout simplement superbes. Ce qui fait que ces souliers sont si populaires est la grande diversité de styles que le designer canadien propose. Il y en a pour tous les goûts. Des chaussures noires classiques aux sandales plateformes les plus excentriques, monsieur Fluevog fait briller tous les styles. Chaque modèle possède un nom, une devise et une histoire, comme un personnage. Chacun est produit en quantité limitée et n’est pas refait, malgré la forte demande des clients.
Le seul hic est qu’elles coûtent cher. Mais le produit vaut l’investissement. Je trouve souvent dans les boutiques des modèles de facture banale, produit à des milliers d’exemplaires dans une usine en Chine et qui dureront au maximum deux ans… au même prix qu’un Fluevog.
Les Fluevog, eux, peuvent vous durer dix ans si vous en prenez soin. C’est l’endroit où trouver sa «paire «fétiche que l’on porte pendant des années. Leurs designs sont si originaux, telles de petites œuvres d’art, qu’ils font fi des modes qui passent. En plus, si un jour vous venez à vous en lasser, vous pouvez toujours en tirer un bon prix en les revendant sur Internet.

amaaazing shoes… wish I had more money to also buy the baby blue ones… will wait till I get that pay raise in… whenever??? just wish the sales personnel were less interested in looking at themselves in the mirror whilst talking about their private lives… just saying… be prepared…

Rating customer service only! Buy these amazing shoes elsewhere!
I adore Fluevogs. I dream about Fluevogs. I have spent thousands of dollars on Fluevogs. I spread the message of these magical shoes everywhere I go.
And if my first Vog experience had been in this store, I would not own a single pair. I have received better service in the shoe aisles of Target. No exaggeration.
I’m on vacation — eager to introduce my sister to the wonder that is Fluevog, and to buy a new pair for myself. I walked into this tiny shop fully expecting to spend $ 400 on a single pair of shoes. There are two employees, no other customers… and dead silence. No greeting. We are so close to the counter I can hear every word of their personal conversation, but when I approach, shoes in hand, one employee walks away. The other looks down –I had to say «excuse me, I’d like to try these on». The shoes are brought out and set on the floor without a word. I ask for another size, same lack of interest. I LOVE THE SHOES! But after 3 minutes of sitting directly in their line of vision, with my own shoes on and clearly finished, it didn’t seem worth it to fight for their attention. We left.
Aside from the disappointment of leaving without shoes I very much wanted –my sister’s only impression of the Vog brand is this epic customer service failure. She didn’t even want to try on the pair of shoes she’d found. She won’t be back.
So, Union Square employees working around noon on Thursday Dec. 12^th, 2013, please consider other employment. You lost a sale, you disappointed a faithful customer, and you missed the opportunity to shine Fluevog light into my sister’s soul.
And, Dear Mr. John Fluevog — I love you. Your name, your brand, and above all your life-​changing shoes deserve better.

Simply marvelous! The Sandra Maryjane is my new favorite shoe. I imagine I’ll eventually have an entire range of colors in this shoe style, but for now I’m thrilled with the black and maroon pair I just purchased.

Got my first pair of Fluevogs from my girlfriend upon our visit to San Francisco… the Chelsea boots. LOVE LOVE LOVE them. Thank you to ERIC who was a total gem when we strolled in 10 minutes before they closed last week… we will go back for sure when we are in town. XOXO

Bought the most beautiful pair of boots here. From the minute I walked in the door it was such a wonderful shopping experience. Eric waited on us and he was extremely helpful and friendly. And patient. As you know, we girls become more confused the more beautiful shoes we see! So happy with my final choice. The boots fit like a glove and are such high quality. I highly appreciate Eric’s knowledge and expertise in helping me pick out the perfect pair of boots. Excellent customer service. I will be back!

I’m giving this JFS 3 stars for awesome shoes minus 1 star for lack of service, which equals 2 stars. I saw myself enjoying shoe shopping here but the staff was the most cold and unfriendly disinterested bunch I’ve ever come across.
I love the shoes JF has to offer but without any communication or help from the staff it makes it hard to actually shop here. I’m not quiet sure what the sales ladies were waiting for. I’d understand if there was a crowd of people in the store but that was not the case.
The two sales people standing at the register were chatting it up and focused on that personal task. At this point I’m not the type of customer that’s going to have a show down with a sales person to get help so I just left.
If this is the case and the staff works on commission it seems like a very bad deal to not help your potential customers. Yikes people!

I ordered a pair of Elizabeth shoes online for my wifes birthday however, they were a little tight on her. We took them to the Fluevog store on Grant street to exchange them for a lager size. Unfortunately, they did not have her size in the burgundy. Eric found a pair at the New York store, put them on hold, and had them shipped the next day.
While at the store, my wife wanted to try on many pairs of shoes and fell in love with all of them, I think Eric must have brought out 15 pairs for her to try. She finally opted for the Rubens, which she has told me are the most comfortable shoes she has ever worn.
The Elizabeths arrived a few days later, and my wife loves them. Eric followed up with an email today to thank us for coming in and to make sure we were happy.
Eric’s customer service was exemplary and should be used as the benchmark for all to follow.
Thank you Eric and John
Shane

Absolutely the best shoes ever. I had seen Fluevogs in a local shoe store, but they never had the newest designs. On my last trip to San Francisco I found out that this store existed and made a beeline to purchase shoes. Ash, our Fluevologist, was so knowledgeable, funny, and helpful. I ended up purchasing two pairs of shoes for me, and my husband bought a pair as well. I honestly want one pair of every shoe in there! I will be back.

Coming from Vancouver it’s always great to see different Fluevog locations. The staff at the Union Square location are extremely friendly and knowledgeable and the selection in store is almost as good as our Vancouver flagship location. Prices are only slightly lower than ours back home, but less taxes make this location a prime shopping spot. Love Fluevog’s and this location is well stocked and friendly!

One word: Heavenly.

I came here today to (sadly) return two pairs of beautiful boots that didn’t quite fit my too short legs. Picked up a pair of stylin’ savvy sneakers for the hubs, and Karen was so sweet and helpful. She took extra care to find the best pair in his size, and whipped out the shoe polish to take care of one small scuff. All three staff members that helped me over the past couple weeks were the epitome of fantastic customer service. I like this store even better than the Haight Street JF, and I have a chunk of credit to use up so I’ll definitely be back. (Babycakes, I’ve got my eye on you…)

The shoes are amazing! I have been looking for a stylish AND comfortable walking shoe to and from work and John Fluevog Shoes are the best!!! The comfortable shoes usually look comfortable and don’t make me feel very glamorous — these shoes make me feel amazing and my feet love them!!! I bought my first pair and the next week a second!

beautiful store, great sales assistants Ash and Karen will help u with five star service! love, love, love it! worth very penny and a trip downtown!

Another Fluevog store in SF? How could we be lucky? I couldn’t believe my eyes as I was walking downtown and noticed a window full of Vogs. Unfortunately, they were closed at the time so I went back the next week. The new store is beautiful and sleek… it gets right to business with minimalist style to showcase the fabulous shoes. And the sales staff… amazing. The two gentlemen that were working were so nice, funny, and helpful that I didn’t want to leave the store. I will definitely be back; those pink «Paris» heels still have my name on them.