Michael Thompson Framing

Very professional !
Will was helpful and patient with me while making framing decisions. I would highly recommend this shop.

Gary helped us select several beautiful frames for prints, diplomas, certificates and special family photos. The work and the frames were very very nice!
Highly recommending this framing company!

These guys are pros. I’ve had two items framed here so far and have been very happy with the quality of the work, selection, and service. One item was an inexpensive poster, and another was an antique print. Here are some of the things I really like about this place:
–The staff is very patient and has a good eye for helping you pick out the right frame and mats
–Selection is excellent; they have everything you would need to find the perfect frame
–Prices are reasonable and the staff will respect your budget and make suggestions to reduce the cost of the framing job
The speed of service is reasonable. It took them 3 – 4 weeks for my two jobs, but I didn’t ask them for rush service, so it may be possible for them to go faster if necessary.
I would definitely come back here in the future to have special family portraits and prints /​art framed. If you have higher-​value ($ or sentimental) antique prints, posters, art, or photographs, you can trust these guys to do a thorough and professional job.
I understand they also deliver for a modest fee, which is great for framing large-​format items.

The folks at Michael Thompson Framing are as genuine as it gets!
Excellent custom framing shop, and willing to work with me on the pricing and turn around time. Not only did they frame the artwork, they were able to deliver and install it!
All around great experience!

I highly recommend Michael Thompson Framing for anyone looking to get any sort of framing done. I had a crumpled up old piece of artwork that I thought I would never get framed and I finally got it together and sent it to Michael Thompson and WOW is the only expression I have to say. My artwork now looks like something that belongs in a museum. The custom service is impeccable and the quality is through the roof! Don’t waste your time with anyone else, Michael Thompson is the one-​stop-​shop. I am a B2B salesman and I will be referring all my clients to them. Thank you again MT Framing you ROCK!

I had a print framed by MTF a few months ago and was so impressed by the quality of the work and customer service, have meant to write a review ever since. You know those businesses where you actually look forward to your interactions, and feel good about the money you’re spending? MTF is one of those few places for me.
The staff person who assisted me was a delight, took the time to explain my options, and priced everything out so I could compare materials/​prices. He was also very clear about the timeframe, and when I went to pick up the framed piece, it was even more beautiful than I could have hoped. They do incredible work at MTF and are a pleasure to do business with.

Great service. Super friendly and willing to work w me on a piece of art that was far less than perfect for framing.

I have used a lot of framing service due to my work. Michael Thomson Framing is one of the best. Because I usually know what I want when I bring an art work to a framing shop, I don’t have much interaction with the staff. At MTF, Eric worked with me for an old artwork that I wanted to reframe. I brought a coupon from Unilocal and Eric was very efficient. But the best part of my experience was when the frame was done. I hurt my foot and my husband went to pick it up. Since he didn’t drive and had to walk several blocks carrying a large, heavy piece, I called the shop to ask for a handle. Michael answered the phone and told me he’d make sure my husband wouldn’t have any trouble carrying it. 15min. Later, my husband walked in w the piece. Michael drove him to our building ! It was Saturday afternoon when the shop is busy ! It was a great experience of quality customer service! Yes, it may be a small gesture but rare in these days. Thank you, Michael !

As my business grows, so does my need for more office space, which means more quality framing by MTF and staff. They have consistently done top notch work with framing my paintings and photos for the office. I just had 1 large oil painting and 3 photos framed last month. I’m thrilled!

I recently bought two paintings at a friend of a friend’s art show to spruce up my apartment. You would think that being generous and one of the few people at the show… not to mention overpaying for her art, would get you a frame along with the painting but noooooo. Although I didn’t get a frame along with the overpriced painting at least it left room for me to pick out a frame that I liked. I hopped on Unilocaled and typed in framing and MIchael Thompson Framing was atop that list. Also, the store has coupons on Unilocal to save you some money when you come in to get your painting or pictures framed. Most of us already paid a pretty penny for the art so saving some money on the framing is much appreciated.
The store is easy to find and the straff was extremely helpful in helping me pick out something I liked and recommending certain frames for my paintings. I ended up spending a little bit more than I anticipated but the frames I got were much more beautiful than I thought I’d be getting, especially for the price.
I can’t say that I’ll be purchasing any more art soon but I can confidently say that when I do I’ll be back to Michael Thompson to get them framed.

This place did a good job framing some prints I bought from Renegade Craft Fair here in SF, They were pretty hands off, it could have been that they sensed my vibe of already having a strong idea of what I wanted but they seem to be pretty happy just letting me do all the specification without any input from them.
The biggest negative is their hours, a completely ridiculous 10 – 4 weekdays only. I totally understand wanting to have the weekends off but in the service industry that isn’t always reasonable. They are also way slower than any other high end frame shop in the city.

It seems like a lot of people have good experiences here, but Michael Thompson Framing really dropped the ball with my order. From the very first contact, I have practically had to hound them to get responses. There is no reason why a proper business should take a week to respond to an email. Receiving a product that you paid a lot of money for should not be this much work! The combination of very inconvenient business hours, terrible service, and high prices means I will take my framing elsewhere.

I’d give this place zero stars if the framing job sucked. It doesn’t suck, but it’s not great.
This was one of the top ten worst customer service experiences that I’ve ever had. They were amazingly rude. I honestly felt like I was an inconvenience when I first arrived and told them I want to give them money to frame something to when I picked it up.
To the later point, when I picked it up I was asked my name, the picture was set in front of me, and he walked back into his office. I have a lot of things framed and they ALWAYS unwrap it and show it to you. Plus, he didn’t say bye or thanks for your business, he just snubbed me.
Not only will I never go back here, but I’ll never speak well of it either.

No other framing place I’ve been to is open only on weekdays, from 9 – 5. That basically makes it physically impossible for someone to pick up or drop off something if they work M-​F, 9 – 5, like so many of us do. I mean, seriously?
I was not greeted when I entered, and I was treated like a nuisance for the entirety of my visit. I’m not usually a complain-​y customer, but if I’m paying you hundreds of dollars to frame something, you can at least pretend to be interested.
Don’t even bother with this place. There are other framers in the city that have infinitely better customer service and hours (e.g. Mitre Box, Frame-​o-​Rama, etc.).

We use these guys for a lot of our work related framing and they’ve been great. They were done sooner than we expected and everything looked great!

I have been working with them for at least 5 years now and have had only great things to say. they are great to work with, professional, very helpful and if there is a problem, they take care of it right away. 5 stars, definitely!

Sorry, but I cannot recommend this place. First and foremost, it is way too overpriced. I have had seen much better prices for the exact same or better quality of framing (and these places have a good selection of frame types and samples).
I took my art piece there to get framed and my experience not good. The consultant working with me basically asked me what I wanted. When I gave him an idea, he basically just told me to pick something rather than offering suggestions. Other places I have been to will give you multiple suggestions and ideas to work off. He was bland, unpleasant and just not super helpful.
After we decided on how it should all look, I paid $$$$ for the frame. He said 7 – 10 business days and it should be ready. No one called and I tried calling them to see if my frame was ready after 15 business days. Of course no one picked up the phone (I called multiple times). So I just went there and of course it was not ready. The person said he would find out status and call me back (which he actually did, so 1 point for him I guess). Of course when he called me he said that it was not ready yet and he would call me as soon as it got there. Guess what — 2 weeks later, no one called. So I just called and apparently its ready now.
What a crappy experience…

I have been to 2 of their gallery openings. Always great events: beautiful and unique art and lots of interesting people to talk to. I met the owner and he is a great guy and really passionate about his business. I know they work a lot with other local businesses which is something I definitely support. If I ever needed framing done, I would definitely go here!

MTF is great! their entire staff is awesome especially rebecca!
i had such a bad experience with my last framer who lost one of my pieces and delayed a job almost 2mos that i was pretty hesitant to give my big job to a new framer. i knew that i wasn’t going to go back to my old framer so i was stoked when, as part of the 2007 APA show, my pieces were framed by MTF and they came out great! i felt so good about their place, their professionalism and the fact that the APA trusted them to frame over 100 pieces that i did just bring my latest big job to them.
their customer service is unrivaled and i feel so good about how much time they take with every client (not just me) and how much they care about the quality of their work. they also have a standard 20% artist discount which goes a long way to offsetting their high-​ish prices.
i look forward to continuing to work with MTF!