Nancy Kwon Hsieh, DDS MS

Love Dr. Hsieh, she is patient and great. Impossible to book appointments in their office. They have a 6 month out booking time. I don’t know my schedule ahead of time and I need to get my daughter a dentist appointment sooner then 2 months which is what they are offering.
Office is kinda dingy; needs to be updatedl toys are broken, old and dirty. The prizes at the end are cute. Switching to Discovery Pediatric Dentisty; was easy to get an appt with them but hope they are just as good with their dental exams.

Dr. Jay Golinveaux, or Dr. Jay, is just as amazing as Dr. Nancy! My kids love coming to this office.

We have been very pleased with the care delivered here. Everyone is very helpful, kind and really understands how to put children at ease.

Great with the kids, well informed on complex dental issues, open to different orthodontist or cosmetic referrals and accomplished at sorting out insurance issues!

Excellent pediatric dental practice in the heart of Laurel Heights.
Both the dentists and the dental hygienists are very gentle & offer toys and even movies the kids can watch while they’re in the dentist’s chair.
Individual suites mean there are no distractions and kids stay calm during the visit. Having been to another very good pediatric dental practice, their open concept exam area was a detriment, too anxiety-​producing for my little boy; every visit was a struggle.
I like the staff at our new practice, particularly Dr. Jay. The front desk assistants are pleasant and I appreciate their email reminders that also make it simple to put the appointment into your e-​calendar.

I really like Dr. Hsieh. She’s very gentle and patient with my children.
I knocked off 3 stars for her rude, condescending reception staff.
I recommend the dentist, but advise caution with the support staff.

We are fans

When I first called to schedule a appt. it was for two months out! I was placed on the cancellation list and was called multiple times to try to get in earlier. I was unable to take any of those times, but truly appreciated that.
The staff was very courteous and patient. The dental assistant that worked on our son Illeyana was very kind. Dr Hsieh was also great. They did everything they could to make our 3 year old very comfortable. The office was clean and welcoming.
All in all a very good visit. Would (and have already) recommend.

The staff is amazing. All of them. Supremely professional and helpful. My kids started seeing Dr. Nancy when they were babies. Since Dr. Nancy has had more babies herself it’s a bit harder to get an appointment with her. This has turned out to be just fine as the other pediatric dentist is Dr. Jay Golinveaux. Dr. Jay is great. My daughter got her first (and hopefully last) filling today. It went very smoothly. He’s got a great «bed-​side manner» and when you ask any kind of question, he seems genuinely interested in giving you a thoughtful and thorough answer. And he delivers just that. I believe from now forward I will ask for Dr. Jay for our appointments. It’s a great practice in a very convenient location. Hands-​down 5 stars.

Wow. I took my 16 month old son for his first dentist appointment. What an experience!
Office — bright, clean with awesome toys
Staff — super friendly happy people who all greeted my son by name
Nancy Hseish — professional, sweet to my son and fast, we loved her
Goody bag — we left with three stickers and a toy, plus a toothbrush
If only our pediatrician’s office was like this my son would be all set. Sigh.

Dr. Hsieh was great during the first two appointments. Picking up goodies after the appointment was a hit with my son, but of course this is not what matters:
The last one was the worst case appointment possible. I am not sure what happened to her professional attitude that day. Perhaps it was because it was late in the afternoon.
We always try to give our son a heads up on what happens during the next visit, but this time out of nowhere without any warning, she wanted to do X-​RAYs. Our four year old son was unprepared and of course intimidated by all of the machinery. On top of that, the Dr. didn’t allow me to be with him and after a while I heard him scream in pain.
When asking staff what is going on they started to argue with me while I was holding my second son on my arm with the big one screaming in the dentists chair.
Turns out, somehow doing the X-​RAY scratched his gums and he was in pain. However, instead of defusing the situation, Dr. Hsieh started to argue with me that nothing is wrong (in front of my both children).
Even when we arrived home later that day my son told me he is in pain. We could clearly see the injured gums and took a picture of it.
I have never experienced such behavior from a professional who is supposed to be able to work with children. My four year old keeps asking me why Dr. Hsieh was so angry with him.
We have found a new doctor which very patiently rebuilds trust again after this traumatic experience.

I’m so sad that I have to do this and become their first unhappy customer
She was great at first! She’s a very nice lady, but I don’t know what happened at our last visit. Maybe it was because it was late in the afternoon and patience is less than standard. Anyways, my daughter was a little antsy because she did not take a nap at daycare that day. The first lady that cleaned her teeth was an angel. She was very informative and great with my daughter. Dr. Hsieh, however, was very impatient and semi abrasive with my daughter. I know that sometimes she’s a little fidgety but I thought the doctor would take into account that she is 3 years old! I also was surprised that a PEDIATRIC dentist would be so impatient with a child.
We have found a new doctor and have our first appt soon. I really am not a super picky person, but i was appalled by the behavior I witnessed at this establishment.
I do love the rest of the staff, they are helpful and friendly! This review was only to reflect my experience with the doctor.

We love everything about Dr. Nancy Hsieh’s practice. They send you a little book before your first appt about her office and what your child can expect. The book even tells you who works in the office so when you arrive for your appointment you already have a sense of familiarity and know some of what to expect. My daughter loved reading this book (over and over) before her first visit. Her website is also great, thorough and detail oriented!
Most importantly, our daughter loves Dr. Nancy and looks forward to her appointments. Highly recommended!

I recently brought my 2-​year-​old daughter in for her first dental checkup and it was a wonderful experience with Dr. Nancy and her team. From the moment that she came out to ask her initial questions about my daughter and her teeth, to when my daughter skipped out of the waiting room pleading to go home and brush her teeth with her new toothbrush, it was a delightful experience.
The whole practice seems very well thought through, and is designed entirely around kids in a way that puts them very much at ease. While my daughter was initially wary of Dr. Nancy, by the end of our short session she was high-​fiving the dentist and her assistant.
From the little ladybugs hidden everywhere in the office for the kids to find, to the singing of songs during the procedure, to the requisite treasure chest of prizes at the end, it’s all great.
Highly recommended, and thanks Unilocal for turning me on to them.

Really great experience with my 2.5 yr old’s first visit to the dentist. The book they sent ahead of the appointment is perfect to read to the little ones to get them excited about their visit. By the time we arrived, my daughter was totally excited and happy to be there. And when she decided she was done and ready to go home, Dr. Nancy knew exactly what to do to keep things under control.
Everyone in the office is really friendly and great with kids!

I have been nervous about taking my two year old for his first dentist visit since he got his first tooth… and that was a year an a half ago! Dr. Nancy Hsieh and her office staff were fantastic, and made the experience not only painless, but fun for my little guy! First off, they send you a little personalized book about your child’s first dental visit, that tells you about «Dr. Nancy», her staff, and what her office and tools look like. My son loved the book and kept asking me to read it.
When we arrived for the actual visit, they had lots of fun toys for the kids to play with in the waiting room, and we barely waited 5 minutes. Dr. Hsieh came out to greet us, and she was really playful and friendly with my son. The appointment itself was pretty fast– she counted and checked his teeth, then cleaned them, and answered any questions I had. She had great tips on how to effectively brush his teeth and make the whole process more enjoyable for him.
At the end we left with a goody bag of toothbrushes/​floss/​toothpaste, which my son was really excited about, and on top of that they gave him a prize and a sticker. So I must say it was a complete success! In fact, he didn’t really want to leave when it was time to go!

I took my son to Dr. Nancy Hsieh after his 1^st Birthday, and I must say I am truly amazed at how she was able to relax my son.
She is very knowledgeable, she breaks everything down to where I can understand what she’s talking about.
I felt very comfortable with her handling my son’s dental work.
She has a T.V. on the ceiling for the kids to watch TV and take their mind off what is actually going on. My son was able to watch his favorite movie «Finding Nemo».
Her office staff is very friendly and professional… you usually can’t get both, an excellent pediatric dentist and friendly staff!
If I could give more stars I would, becasue she is the best!
And she’s give the children awsome goodie bags with toothbrushes and other great dental treats!!!

We just had our first appointment with Dr. Nancy Hsieh and we thought she was terrific. In a nutshell, she really knows how to talk to kids (as well as adults). She carefully and thoroughly explained all procedures to our kids so they knew what to expect. She was fast and thorough, but we did not feel rushed. The staff was very friendly, the office was clean and the vibe was relaxed. I really felt that our oldest finally learned how to properly brush her teeth.
Bonus: I found a parking spot right in front of the office.

I have a 2 year old boy. We made our first dental appointment. Their website is easy to use. Found her from GGMG. We came in, the staff was lovely and sweet. The doctor saw us right away, she sang, surprised him with a spiderman toothbrush let him hold it (it vibrates) while she introduced him to her tools, and told him what she would do. She explained that if he was a good helper he would be able to take Spiderman home. He loved it! Loved the cleaning and left with a goodie bag full of dental treats, an Elmo sticker (his fav) and a toy. She discussed all my concerns with patience and gave great suggestions about nutrition that affects dental health. Wish she would see adults.
As we were leaving my son said «I LIKE Doctors»!
What? Did I hear my two year old (26 mos) correctly? He said it again with a big grin on his face. That has to be the best testimonial for a dentist. EVER.
See you in 6 months Dr. Hsieh!

Our four-​year-​old had a wonderful experience with Dr. Nancy!
We had previously gone to Dr. Lin-​Song up the street but left feeling like part of an assembly line.
Dr. Nancy, on the other hand, spent the entire visit with our daughter, explaining everything as well as doing the cleaning herself. Dr. Lin-​Song just has her minions do the work and she sweeps in at the end — not good.
Dr. Nancy is our new dentist for sure. She’s great.