Parkside Appliance Service

My Kenmore dishwasher was leaking. Pulled up Parkside Appliances on Unilocal and called. So glad I did. Linda answered and explained what was wrong and how to fix it over the phone. Linda’s easy instructions made the situation a cinch. I’m happy I wasn’t taken advantage of or paid money on a serviceman. Thank you, Linda!

Parkside Appliance I have used many times they never disappoint. Tom’s son came this time his name is Rick. He did a very good job. My washer had a computer problem. He said he had a used computer at the shop. He came in the am and later that night he came with used computer to install it. The washer works like a gem.

Tom was professional and fun to talk to — most importantly, he fixed our dryer. Thank you!
I absolutely recommend Parkside for any washer/​dryer repair jobs.

I knew I was in good hands the moment I called. The woman on the phone was super pleasant and came to the same conclusion as I had about what the problem was (thanks YouTube!) She asked a few details about the machine, it’s placement, and helped me schedule a day and time for the tech to come. I initially thought it would be a same-​day visit but this is a more small-​town sort of operation. I loved it! and if the service was anything like my phone call, it was certainly worth a wait.
The tech came right as scheduled, popped out quickly for the appropriate part in his vehicle, and had the machine running again in just a few minutes. It actually runs much less finicky than before, so it was a double win– Working again + working better = 2x Win.
We got a sticker so we know who to call in case anything ever happens with our washing machine or whatever machine we end up getting in the future.

Pretty straightforward: called these guys after Loew’s botched dishwasher installation appointment. Parkside installed it promptly & when a part was missing they returned and didn’t charge me extra for their time. Price was fair. I would use them again for sure. Stuart

I’ve had Parkside come out to repair our Whirlpool washer twice over the years. This is a 23 year old washer. They do not charge for just showing up and then charge you the actual labor time on top of that, which some business do. They only charge for the initial time, and only charge more if they go over an hour. They seldom take longer than an hour to fix things. Today Tom and his son both were coming and going and had the washer up and running in under and hour. They show you all the parts, are courteous and friendly. I love this place.
–Erik

We originally had Parkside Appliance help fix our washer years
ago when we were living in the Richmond District.
We are in now South San Francisco, so I was hopeful that
they could come out to our new location.
Called Linda and arranged for Tom to come out last night,
but received a call to say that he was delayed on another project
so they would have to come out the next morning.
Am very appreciative that they let us know instead of just waiting around.
Tom came out and quickly diagnosed the squealing noise from the dryer
(worn bearing and belts), and the clicking noise from the washing (worn belt).
Our stacked (unitized) washer dryer is crammed into a small closet, so we
were happy that he was able to access everything from the front.
Tom had the replacement parts (belts, bearing, grease) in his truck and after 1.5 hours,
(it was a lot of work taking the entire front and top of the unit and dismantling the drum),
he tested the both washer and dryer and was rushing off to his next assignment.
The charges were fair and Tom was completely professional.
Parkside Appliance is really, really busy but worth waiting for.
Highly recommended. This company has been in business for 50+ years.

My dryer was making a terrible sound, called Parkside Appliance, someone came out promptly to check it out, he came back a few days later with the right part, and fixed it, for a reasonable price. They were friendly and helpful. What more could I want?

My landlord says she uses this service to fix our washer and dryer. The last three times I’ve tried to use it after they’ve «fixed it» they didn’t work. Though I haven’t had direct contact with them, I can reassure you that the quality of the work is not great.

I selected them based on the good Unilocal.Oh well NOT GOOD SERVICE! Not sure how real these reviews are?
I actually called 3 years ago because my dryer was making a terrible grinding sound. Tom came out and it did not make any sound when he was here (even though it did every time I used it) and he could not find anything wrong. He charged me for the full visit and I paid it. The next time I went to dry items the grinding continued. I figured it was something unrepairable. So i get grinding ever time for 3 years forward. Ok girl thinking…
Three years later my BF moves in and I have new landlords about to move in too and my BF says what’s up with the grinding noise get it fixed, the landlords will go nuts. I go on Unilocal and make a call and low and behold the same guy Tom walks in. I did not remember which service I used. I say I remember you and he remembers me. I have also had years to think about the problem. When Tom was here before there was no wet clothes (heavy) I had only left dry clothes in. Yup it made the sound and Tom replaced the belt and Pulley and the sound was gone. As I wrote the check i say «I should be getting a discount on this since it took two times and two payments for you to fix this.» he says well «3 years passed» — I put up with the noise for 3 years!
That was Friday afternoon and Sunday afternoon I wash my only set of sheets and my mattress pad. After 2 full cycles in the dryer my mattress pad is wet and the sheets are wet in the washer and i realize there is NO HEAT! He’s turned off the heat and forgot. I sleep on a stripped mattress with a blanket that night. Not good.
I call up Monday morning and tell my story to linda and let her know Tom needs to bring a check to give me some sort of discount, enough already. She berates me for not calling her 3 years ago because Tom failed to fix it. Like the person answering the phone knows more than the person they send out to repair? Like I was suppose to know to put wet clothes in when it’s Tom job to deal with trouble shooting to fix dryers. I let her know i’m not liking her words or her tone. She promises to call with a time to send someone out.
Ok now it’s 3:00 and I have to call linda to remind her to be sure someone comes to fix my dryer when twice before someone has come — so i don’t have to sleep on a stripped bed again! She tells me harshly — «we won’t be bringing a check!» Well thanks god there’s Unilocal in today’s world. Thanks for the amazing service Parkside… you go sleep on a stripped bed tonight.

Have always used Parkside for appliance repairs in an apartment building I manage. Great about getting out to fix things fast. They even hunt down spare parts for some of our ancient appliances. Highly recommended.

I’ve used Parkside Appliance several times but writing this review after a service this morning. I called around 9:30 am because my Kenmore Elite washing machine’s plastic molding around the drum seemed to have «melted» in last night’s wash. Tom came to the house within an hour & said that he’s never seen this happen before. He opened up the machine & discovered that the shock absorber had gotten disconnected, so he re-​attached it & also cleaned the motor. However, there was no explanation as to why the plastic molding around the tub seemed to have corroded/​melted. He said that it wouldn’t affect the wash and to repair it would cost $ 400-​$ 500. He said that there was no rush to get a new machine, but in a year or so, we probably would have to get a new one. We bought this machine in 2000. Tom did the work in less than an hour and charged me the standard rate of $ 100, which I was just happy to pay considering that the dame within the hour of my call. I am a loyal fan of Parkside Appliance!

They spent 20 minutes searching for the used part I needed, then charged me a pittance for it.
If that doesn’t deserve five stars, I don’t know what does.

Great service!
I called them because my housemate said that the washer had stopped in the rinse cycle. I tried to put on a wash & it wouldn’t start filling. Called up Parkside because that’s where we had bought the washer years ago. Receptionist was very up-​beat & friendly. She even said that they would give me a call if they could get there sooner since I was so close.
Tom arrived right in the middle of the allotted time window. He turned a couple of knobs, turned the machine on & it worked? He discovered that someone had totally turned off the cold water supply in the washbasin instead of just turning off the faucet. He let the washing machine go through a cycle & tested a couple of other things.
While he was there he noticed that one of the clips was off on the kick panel of the dryer. (had lost it when someone else repaired it years ago) He got down on his hands & knees, cleaned out the bottom of the dryer & replaced the clip, no charge. He did a quick test of the dryer & told me what area to not mess with if I was going to clean it.
There is a 90 day warranty on the service, so he told me if there was anything else that came up in that time that he could come back. Nice guy. I felt silly, but I would rather support a small family owned business (since 1957!) rather than throw money at a big box store.
So, do yourselves a favor; put tape or something on the main spigot that supplies the cold water to the hose for the washer so that if someone wants to wash their hands or something they just use the one that turns the faucet on/​off.
Hope that I don’t need to call them back, but would be happy to give them the business if I needed it.

I’ve had a great experience with these guys — twice. I actually thought that I had already Unilocaled them, but i just searched and found that I hadn’t, so my review is overdue. I have a 12 year old Kenmore dryer that stopped spinning today at about 4:15 in the afternoon. I opened the top, found that it was a broken belt, and realized that even though I could figure out how to replace that myself, I’d have to find the part somewhere, and then spend the hour following whatever instructions I could find online. There were wet clothes in the dryer that I needed today, and I decided to give these guys a call to see whether there was any chance they could help me out. By some miracle, Rick was available and was over in my garage in 15 minutes. Before 5:00 the dryer was repaired and running again. Cost of the repair was totally reasonable and my wife was happy that I didn’t make her wait for 5 days until I could source the part and find enough time to figure out the repair. So it’s a win-​win-​win and I’m psyched I called these guys. Both times I’ve called them the woman who answers the phone has been friendly and good-​natured, both times the repairman has come out promptly and fixed the issue quickly, and both times the bill has been completely reasonable for what he did. What more could I ask for?

Run fast and far, in the opposite direction of Parkside Appliance.
Always trying to support the local merchant, I bought a Whirlpool Duet washer from this place several years ago. Of course the rebate was denied. But the worst problem was that it started malfunctioning after only several short months. It randomly tore up clothes. The jolly Parkside workers just threw their hands up with a «gee whiz». They bill themselves as an «Authorized Whirlpool Dealer» which is a lie. And when I called Whirlpool to get help, they said since I didn’t notify Whirlpool from the get-​go, there was nothing they would do. I went to the Airport Appliance in Berkeley and explained the washer’s history and was told that model, made in Mexico was defective.
So, this lovely washer has been sitting in my backyard for the past year. I tried again to talk with the receptionist at Parkside, but she hung up on me. Ever so professional.
If you are going to make a major purchase, do not buy it here. I am out $ 800 for the machine and another few hundred for ruined clothing.
And by the way, I did call Michael Finney about it, he was disgusted and would have jumped on the case if it had not been a few years ago.

These guys are great if you need something repaired. My warning to you is to not purchase any appliances from Parkside Appliance as I unfortunately did. I purchased a so-​called high efficiency washing machine and was told that PG&E would refund me $ 125. PG&E turned me down saying the machine was not high efficiency. When I complained to PA they said that $ 125 was their profit and they sure weren’t going to give it to me. Plus, I had so many problems with the machine. The 2^nd time Tom came out to fix my new washing machine he actually yelled at me! The problem w/​the machine is that it doesn’t spin the clothes dry enough to put in the dryer. Tom’s fix: run it through a 2^nd spin cycle. That’s not high efficiency, that’s just very poor customer service.
If you’re looking to purchase an appliance, stick with the larger reputable stores.

I have had these guys fix two things for me. A washing machine– front loader style — that I managed to break and a in sink garbage disposer.
It’s the disposer that I’d like to discuss.
My disposer was broken. My landlord told me that I could lump it — since the disposer was a «benefit» and not a right, so this was coming out of my pocket.
I was really happy with the job Parkside did with the washer– so I called them and we found time to have them come out. Disposer installed… no issues… everything’s fine. Then two weeks later my entire downstairs shorts out. I trace it to the disposer. Parkside comes out again and checks everything out. Replaces the disposer and it immediately fries. Long story short. Three disposers later
1.) immediate fry-​age
2.) starts to smoke
3.) dies instantly
Tom, who is (by his own admission) not an electrician traces my problem to the electrical outlet. Tries everything to fix it and finally admits defeat. I call an electrician, who traces the problem to some really shady wiring in the garage (but that’s another review). This is fixed.
Tom comes back out in put in #5, which works like a charm.
They do all this (all 5 disposers) for the price of the first one even… and I want you to pay attention here… though the original problem *WAS NOT THEIR FAULT*. When does that happen? Ever?
I’m just looking around the house fr more stuff to have them fix. These guys are awesome. Can’t say enough good things.

I love these guys and wouldn’t waste my time looking for somebody else.
My dishwasher door was broken — instead of going down slowly when I opened it, it just flopped open. All State Appliance wouldn’t give me an estimate over the phone, but they sent out their repair guy who said it would cost $ 250 to fix the door. I told him that I knew the part only cost $ 27.50, to which the repair dude replied that $ 110 wouldn’t even cover the cost of his service time. I sent All State on its way. Parkside Appliance fixed it (with new, manufacturer-​issued parts) for $ 110. I know who’s getting my business next time.

I used to use MARS (blech!) based on a recommendation from our property manager, but now that I’ve discovered Parkside I will never call anyone else!
Over the phone, they already were giving me some helpful tips to save money. But after more discussion and investigation of my problem, I found I needed their in-​home services after all and they were here within the hour! I was impressed with their response time, their efficiency, their kindness and overall execution of business. I highly recommend them!