Rag & Bone

Of all the customer experiences I’ve had, shopping at the San Francisco Rag & Bone was one of the worst experiences I’ve ever had. From start to finish, the visit was unpleasant, unfriendly, and unproductive.
When my friend and I walked into the store, the three «sales?» persons were too busy talking at the cash register to greet us. After I handed 2 pair of jeans to one of them to put in a fitting room for me, I told her exactly what I was looking for. The jeans didn’t work. Once again, all three were too busy talking and laughing at the cash register to even offer to put the jeans away for me.
Frustrated, I pulled up the website and brought up a pair and looked for the jeans in the store. Eventually (after rummaging through the jeans for 5 min), the «sales?» woman asked me if I needed help. I showed her the jeans and she said, «Oh, those are in the back.» I WAS ABOUT TO WALK OUT OF THE STORE. The jeans were just what I described from the beginning. They fit perfectly. I then spent 5min looking for ANY other store that carried the jeans. The idea of giving this «sales?» woman or the Rag & Bone SF Fillmore store my money was sickening. No department store had the wash I wanted, so I bought the jeans.
As she wiped my card, she then asked me what I was looking for. She then CRAMMED the jeans into the SMALLEST T-​shirt bag they had. (Please see photo.)
I love the brand. That day I was wearing new Rag & Bone jeans and a t-​shirt. No one who works in the Fillmore store is interested in selling anything. I’m not sure whether they are paid a high hourly rate and don’t care to sell, or if they’re just hungover. I’m very tempted to return the jeans and buy them online
.
We walked 27 min to be mistreated and spend $ 200.
Store: 216
Cashier: 679 in her defense, she was no more terrible or apathetic than the others in the store. They were all equally unhelpful and disinterested.

The store has a nice feeling when you walk in (inviting). It is nice to see that they have their own shop on the west coast. It is well designed and on a wonderful street filled with many desireable shops and a few cool eateries. It’s nice to blend some Rag & Bone into your wardrobe. They have classic clothes and not so classic with the R & B design influence, but all are beautiful;
either an R&b fan or not. Their accessories definately deserve a look-​see as well; hats, scarves, jewelry, purses, sunglasses.etc.
Whether you will buy or not, it’s worth a peek.
Oh, bring your stock dividends to allow you to afford your purchases.

One star for crap quality clothes, snob service, and Channing Tatum mall cop sales associate for obvious discrimination against customers.

Yeah! When I heard Rag & Bone was finally opening a store in San Francisco I couldn’t wait to come in and experience it in person, instead of my usual online purchases, or in upscale department stores like Nordstom & Saks Fifth Avenue. A nice modern look to it, with concrete walls & exposed wood, beautiful glass store front with the simple black «Rag & Bone» signage. Also, complimentary mini waters with their name on it as well. I love everything Rag & Bone, so everything was perfect to me. The service was wonderful as well, Leo helped me pick out a pair of jeans I wouldn’t have picked for myself, he helped me «style» them several different ways with their «booties». In addition, he brought out a few sleeveless tops from the back that were on sale and not out front. I ended up purchasing the jeans & three tops. He also included his business card, along with an email, should I need further assistance with anything Rag & Bone. Love this store, love the brand, and happy with their excellent customer service. Can’t wait to return.

Was so excited to see that this store opened since it’s only 3 blocks from my place.
I’ve always wanted to try Rag and Bone jeans and boots since a lot of celebrities are wearing this stuff. Now, I understand why… comfy and stylish. It was my first time trying anything. Leo was the BEST. He spent almost 2 hours with me finding the perfect boot and jeans (style and fit).
The boots are to die for. They are so comfortable and stylish. They are pricey but worth it. Also got a pair of the mesh boot/​sandals too. They really didn’t look like much on the shelf but were very edgy and stylish… even a girl shopping in the store was nodding her head that I had to buy them.
Seriously, I must have tried on at least 20 pair of jeans. Leo was extremely knowledgeable about the proper fit on my body and all the styles they carried and how they break in. He also made suggestions on what to wear with and how to wear each style of jean. The jeans fit like a glove, made me look lean, and my butt looks pretty good (a friend told me this). I purchased 2 pairs of jeans but loved about 5 of them. I’ll buy more boots and jeans later since I need to pace myself or I’ll be broke.
If you stop by, def ask for Leo. He said people also made appointments with him too. Highly recommend making an appointment with Leo. Finding the perfect pair of jeans is always challenging. If you are spending $ 200 for a pair a jeans, def best to have the expert find you the perfect fit.

I can’t believe I didn’t know/​realize a rag and bone store was opening in the city, let alone NORTHERN CALIFORNIA! I was waking down Fillmore when I spotted the oh-​so-​familiar rag and bone lettering and almost stopped my sister dead in our tracks. «WHAT?!» I excitedly gasped. My heartbeat quickened as we approached. YES, it was real!
Coming into this store was literally the highlight of my weekend. Maybe that’s sad to some, but if you came looking for information on the new rag and bone store in SF by reading this review, you can relate. Rag and bone is hands down, one of my favorite clothing lines. I only wish my income allowed me to buy everything. Purchasing rag and bone online is one thing, but actually visiting the store and seeing the pieces delicately laid out and perfectly draped on wooden hangers is a whole other experience. This location is no exception. It’s not as big as other rag and bone stores, but it has a little bit of everything. The dressing rooms are perfection, huge spaces that even include iPhone chargers! The service is outstanding. Every single person was cheerful, knowledgeable (shout out to Jenee! you are awesome, thank you!), and incredibly patient and helpful. You don’t get a pretentious vibe from anyone.
I happily skipped away with a new fedora hat and already planning my next return trip (post payday of course)! :) Do yourself (and wardrobe) a favor and stop by!

Marcus Wainwright and David Neville put forth great egalitarian designs for women who enjoy fashions that embody comfort and a restrained style. There is finally a brick and mortar where this team can showcase their Rag & Bone collection in San Francisco.
Present are courteous staff who greet but back off and let the shopper stroll through the variety of jeans, Crosby sweaters, leather bags and ankle boots In time for the fall season. The entire collection may not be here but there is plenty to browse for those who are looking for Rag & Bone styles.
All the top stitching:
+ wide selection of women’s that department stores may not carry
+ helpful staff who will help you find that look you saw on the runway
+ great floor layout that allows shoppers to easily weave through the racks and displays
All the loose threads:
— perhaps not all the looks are on the floor but ask an associate
— men’s collection is buried in a corner and not much to ponder
TIP: consider the pieces as an add-​on that can build your look without being trendy and not easily dated.