Redbubble

I placed my order for two t shirts on December 7^th. They were Christmas presents. Never came. Contacted Redbubble and they replaced the order. Awesome. Then that order never came. Contacted Redbubble and they were all like «I can’t give you any information about why we are struggling to deliver to Tribeca Manhattan, basically the center of the universe, and yeah it’s January way past Christmas, but I guess we will just do the same thing as the last two times and ‘send it again’. We are kind of sorry.» Yall, today is February 4^th, TWO MONTHS LATER, and still, on the THIRD TRY, they failed to deliver. They can’t deliver in MANHATTAN??? What??? Glad I wasted that time and have to start completely over on my CHRISTMAS shopping. Don’t order from them. I just googled the product I wanted from another website. It will be here next week. Wish I thought of that in December.

I ordered 4 shirts from Redbubble for gifts for Christmas. They were delivered on time, but unfortunately when I gave them out, we realized that the sizes were WAY too small for everyone. I contacted Redbubble and they responded within a couple hours. They replaced the shirts and told me to keep the ones that were too small and donate them or whatever else I cared to do. I was so impressed with the customer service, they went above and beyond, which is hard to find these days. I will absolutely be using them again in the future.

On 12÷30÷15 in the afternoon we ordered on t-​shirt for $ 28.34. That’s pretty expensive for a t-​shirt, however it was a shirt that had a running joke in our household, so we were getting it for someone as a birthday gift.
On 1÷16÷16 (yeah, three weeks later) the shirt finally shows up… and, it’s wrong. Wrong, wrong, wrong. The only thing that matched our order was that the shirt was grey. We were (and still are) upset. We wait three weeks and they can’t even get one shirt right.
Of course, they can’t possibly overnight us the shirt we wanted or get it to us before the birthday celebration next Thursday. No expedited «help a customer out because we screwed up» policies are in place. They are refunding our money and gee, we get to keep a t-​shirt that says Sex, Drugs and Knitting. Yeah, because EVERYONE needs that in their closet. It’s not even something to donate. Maybe my cat can sleep on it, or I can use it to wash windows.
HUGE disappointment and I will never order from them again.

I was polite. Told them I would keep tshirt but centering black text on white background should be easy. And I would not shop their site again. And I was writing a review about my experience. I could probably return it but that is a hassle in its on way. Leaving house, driving, gas usage. THIS JUST IN FROM REDBUBBLE. SHOWING POSITIVE BUSINESS SAVVY.
Jay (Redbubble)
Jan 14, 10:48
Hi Will,
Thanks for reaching out to us about this matter. I’m so sorry that your order wasn’t of the quality you were hoping for-that’s a bummer. I’d be more than happy to refund the order so perhaps you’ll find something much better in the future.
Your order (8 275 271) was completely refunded on 14 January 2016! The amount of 35.25 should return to your credit card by your next billing statement.
Further information regarding refunds can be found on the FAQ page I’ve Received A Refund, What Happens Now?.
There’s no need to return the shirt to us — why not gift it to a loved one, or donate it to a charitable cause? The sky’s the limit!
Thanks so much for supporting all of our incredible artists here at Redbubble. If you have any other concerns, feel free to let us know! Have a phenomenal day!
Cheers,
Jay T.
Redbubble Support Team

Very nice selection of stickers. But shipping times take forever if you don’t pay 3x more for express shipping. Costumer service is also very friendly, they always replied with the will to solve the problem.

Stay away from this site. As previous reviews state they have little to no customer service. I also ordered long before the xmas deadline and I have no idea if or when my package is coming. They provided me a useless pre-​ship tracking number that states nothing except that UPS has received a commitment to ship something. Then they emailed me after reaching out to them and suggested I wait until December 24^th to see if my package arrives. STAY AWAY! STAY AWAY!

I placed an order for 1 t-​shirt on 1÷3÷16, paid extra for expedited shipping. According to their policy, it takes 24 – 48 hours to process the order. I should have received the t-​shirt by today. When I checked the status of my order online, it showed that my order hadn’t even shipped yet. Of course, the website does not have a customer support phone number. So I had to send an email to customer service. The rep indicated that my order was on «back log» and there was no ETA as to when it would be shipped. When I asked why wasn’t I notified that there was a back log, the rep indicated that there is no way for them to know unless I inquire. That, in my opinion, is unacceptable. If products are on back order, especially those orders with expedited shipping, a company is responsible for notifying their customers of the status. I immediately requested to cancel my order and refund my money at which time they did. The star is for the swift refund. The bad review is for the poor handling and lack of communication on their part.

I really want to give them 5 stars because they have some REALLY cool stuff… I mean really! And that is what makes me keep coming back to them.
All items on the website are from independent vendors/​artists and there is a lot to choose from, just type in your word (s) and hit search, BINGO. They sell t-​shirts, stickers, wall décor, phone cases, stationary and within those categories you can find all sorts of unique and fun designs. It’s crazy how much of a selection there is and in every category!
Each order I have placed has arrived within about 2 weeks from placing. I’ve only ordered stickers (so far) and they have arrived perfectly packaged and safe in my mailbox. Packaging is consistently wonderful.
The quality is decent, however it seems as though they are printed on address label material rather than a more sturdy latex (or whatever normal stickers are made from). They seem like they will not be as long-​lasting and possibly fade. For that, I’m not too happy… but I really don’t need the stickers to last forever, all my orders have been for just fun things and not intended for keepsakes.
Another thing that knocks the site down a notch is that there is no way of tracking your purchase. I think that this would be something that RedBubble needs to look into and start providing. This would make a HUGE difference to customers, I would think.
Although I do give the site only 3 stars, it is still one of the regular sites that I look at to find fun gift ideas. I’ve yet to purchase a t-​shirt, but there are a ton of tempting ones to choose from!
CHEERS!

2.5 stars. I ordered a phone case for my boyfriend by the holiday deadline to receive it by december 24^th. Of course, nothing showed up so i emailed the company and got a very prompt response. The first guy wasnt very helpful and he didnt give me any compensation for the late delivery. The second girl was much more helpful and offered me a full refund including shipping as well a 10 $ voucher. I still havent received the order but got my refund back finally. The service is very good in my opinion but they really need to work on how they ship their products. I am still hoping to receive it!

On December 1^st I ordered a t-​shirt from Redbubble as a Christmas gift for my boyfriend. When the t-​shirt arrived on December 14^th it looked terrible! Unlike the product image online, the graphic design was impossible to make out on the grey fabric. I immediately emailed the company to request an exchange be sent to me before Christmas.
Dealing with customer service was incredibly frustrating, and in the end also unhelpful. The company doesn’t offer a customer service phone number, so I tried for four days to get ahold of somebody via email. Finally, the fourth person I spoke with told me that my replacement would not arrive for the holidays, but they’d be happy to give me a $ 10 voucher for my frustrations.
I ordered this t-​shirt three weeks ago expecting to have a nice gift ready for Christmas. Instead, I’m scrambling last minute to find a new gift since Redbubble failed to deliver their product. After this experience I will not be ordering from Redbubble in the future, so the $ 10 voucher really just feels like an empty gesture.
I strongly advise you NOT to order from Redbubble! I can’t believe that after this many attempts to get my issue resolved, my t-​shirt still couldn’t be delivered in time!

If I could give 0 stars I would! I ordered in plenty of time to receive by Christmas. After my order was in processing for 4 days I emailed (no contact number of course!) I was told they have become extremely behind and are only processing orders that were made before the holiday season and I wouldn’t be receiving my order until after the holidays! The next day I received a promotional email from them saying «order today to receive by Christmas» Unbelievable!!! Order elsewhere!!!

Please. I mean please do not ever order from them. After checking my bank statements I noticed they had charged me twice. I also saw another review with the same problem so I’m definitely not getting my hopes up for my money back. Oh well. Learned my lesson. I just hope no one has to feel this feeling of disappointment and frustration as I am.
Such a shame.

Never ordering from here again. They are located in SF and I in LA yet I ordered a GREETING CARD three weeks ago, it shipped two weeks ago and is still not here. Nothing like sending a gift two weeks after the holiday! They don’t even have a customer service phone number to call probably because they get flooded with complaints.

So glad I paid $ 34 for a phone case and received an empty box with the invoice and a sticker. I would think that they would package their items better. Then when I tried to fill out the form to request another case it wouldn’t process. Thhheeeen when I tried to find a number to call them there’s no number listed. I needed this quickly and God only knows if or when I’ll get it now. Super awesome! I will never use them again.

Ordered a SpaceX Mars poster as a Christmas present. Its was very costly but looked on the website like a high quality photo poster. When it arrived I saw that is was a very blurry, very bad copy of an original poster or possibly a print-​out of a website photo. It contained NO correct copyright or right of use markings. Looks like someone with a large format printer downloaded the original SpaceX photo from a website and re-​printed it. Extreme loss of quality as the original picture had low resolution and was enlarged creating pixel distortion.
Very unprofessional product from Redbubble!

I ordered a couple t-​shirts that I couldn’t find anywhere else. I entered the wrong email address when I submitted my order so I never received a confirmation email. I submitted my issue to support on their site and they got back to me pretty quickly letting me know what had gone wrong. They fixed it and re-​sent the confirmation to my actual email address.
My main complaint would be that it’s hard to figure out how to get in touch with support. There isn’t a support phone line which is frustrating and when I was selecting the issue I had in the drop down menu it didn’t really an option for what I was experiencing.
Word of advice: tweet at their Twitter handle. I let them know I was looking for support on Twitter and I immediately heard back from a rep who told me to direct message him. I did and he figured it out before support had even gotten back to me.
My shirts came and they were solid quality.
Overall it was a decent online ordering service and I was able to get my hands on some t-​shirts that I couldn’t find anywhere else.

I ordered one item once. I received one email confirmation. I look at my bank account to see that you have charged me twice. You guys do not have a phone number to talk to someone about this and instead I have to watch you take money from my account and email you until someone responds days later. I will never use your service again.

Horrible horrible customer service!!! The t-​shirts aren’t like they described or how they are in the picture. After receiving my first shirt, I was told they would replace it and after a month it arrived and was the wrong shirt. I’ve emailed them 5 times with no response back so now I will just deny the charge on my card and see if that gets their attention.

Worst Customer Service ever… Yes because it doesn’t even exist!
I ordered some stickers several weeks from now and still waiting for them (it was supposed to arrive in 7 days).
I sent 3 emails and wrote them on Facebook. No response. They finally answered on Twitter saying that support will contact me «soon». Still waiting for it. I’m so pissed! Never order to them!

I was googling some shirt designs for an upcoming Unilocal event and saw a design that I loved and I end up on RedBubble website. after playing with the apparel options and looking at the shipping fee and most of all, the time it’d take from manufacturing to getting to my door. mind you, the event was 3 weeks away.
made the order, paid using PayPal and it was a waiting game. fast forward to last friday, I received the little package which was in an envelope. no signature required though. I’m always wary of that as what would happened if someone stole the package? or it got lost?
anyway, the t-​shirt is made slim fitting and thin. quality wise, I’ve seen better and I’ve seen worst. the design is awesome though. can’t wait to wear it soon!
the 3 stars is about right. quality can definitely be better. having thicker garment will help it withstand laundry as being this thin, you won’t be washing it nor wearing it often. shipping time was in the norm, about 10 business days from USA to Canada. I haven’t had to contact customer service so I can’t tell you about their perceived lack of such service.
I’d definitely order more from RedBubble as there’s a huge varieties of items and whatnot

Beim Browsen durch das WWW bin ich auf diesen Online-​Shop aus den USA gestoßen. Redbubble ist Community und Marktplatz zugleich. Hier treffen sich Künstler, Designer und Kunden Kunden, die auf der Suche nach Motiven außerhalb der Norm sind.
Das Prinzip ist simpel: Die Künstler stellen ihre Motive auf dem Marktplatz ein und die Kunden können sich aussuchen, was sie kaufen und worauf sie ihre Wunschmotive drucken lassen wollen. T-​Shirts, Sticker, Karten, Poster oder iPhone Hüllen alles kann mit innovativen Bildern bedruckt werden. Ich selbst habe mich bei meinem ersten Einkauf für T-​Shirts entschieden.
Internationaler Versand ist kein Problem und wer per PayPal zahlt, braucht nicht mal umständlich seine Adresse in einem extra Kundenkonto hinterlegen. Die Daten werden dann einfach über PayPal vervollständigt. Die Preise für T-​Shirts bewegen sich im normalen Rahmen (um die 20 Euro pro Shirt) und auch die Versandkosten nach Deutschland sind nicht überteuert (ca. 8 Euro, normaler Versand). Selbstverständlich sind bei Bestellungen aus dem europäischen Ausland u.U. Zollgebühren und eine Fahrt zum Zollamt um das Paket abzuholen zu berücksichtigen. Auch kann der Versand bis zu 10 Tage dauern. Mir macht das in dem Fall aber nichts aus, denn die Qualität der T-​Shirts und T-​Shirt-​Motive ist es mir wert.
Neben filminteressierten Menschen kommen alle Gamer und Geeks bei der großen Auswahl an Motiven auf ihre Kosten. Dank Redbubble kann man sich mit außergewöhnlichen Fanshirts schmücken, selbst wenn es diese offiziell (noch) gar nicht gibt. Von mir eine klare Empfehlung!