Safeway

Since their merger with Lucky it’s ironic that their prices are even higher now than Lucky stores. The prices are quickly creeping upwards on many of their products that used to be very economically priced. Greed is good seems to be their motto now.

I stopped by this Safeway to pick up some firewood and ice for a bonfire at Ocean Beach, and it was a fairly painless process. Found what I wanted and was in and out in about 5 minutes. My only complaint about this location is that parking is absurdly difficult to find. I definitely got a work out carrying my heavy box of firewood and ice many blocks away to my car.

The Red Zone is always blocked. Store management doesn’t really care to enforce. It has been discussed with them but whatever. Huge liability if there were to be an «emergency» in this building. Police and Fire services would be blocked out.
So, I guess this Safeway had valet style parking. Nice!

I really like this Safeway. Lots of parking (a lifesaver when you’re in SF), extensive hours, lines are not long, and frequent sales.
One star off because the cashier was extremely rude, but then again this is Safeway, not the Ritz Carlton.

Had an average experience with Safeway. Parking wasn’t too hard to find since we came here during the night time to get some essentials.
The associates here were friendly and the store looked liked it was well-​maintained. This Safeway was also stocked so we had no problem with that. Transaction went by smoothly which was great!

Jumbo pack prime cut pork chops. The nice white chops layered over dark poor cuts with rough meat and sharp protruding bones. Slimy and smelled of bleach! An old meat market cover-​up. Use diluted bleach to cover up rotten meat stench.
Hmmmm food poisoning.
WHEN IS SAFEWAY GOING TO CHANGE FOR THE BETTER?

Be careful of the deli meats. Just bought a pound of sliced chicken, got home opened it, and it smelled awful. I called the deli, spoke to the employee who cut me the chicken for me and had him double check the meat for me. He was really nice, but he let me know it was bad after I had already gotten home. Not sure why he didnt notice when he was cutting and bagging it, it smells really nasty. Yuck.

This is absolutely the WORST safeway i have EVER been to. The «just for you» coupons are useless here. Wether you go on the first or last day of the deals, the majority of my items are always out of stock Regular popular items are a lot of times are also out of stock. They make the shelves look well stocked but in reality they have filled the empty spaces with other items to cover up the out of stock items. I will NEVER again go to this safeway even though this is the closest to my house. Stick a fork in me because I am done!!! Beware of this safeway!!!

People are always here by the loads recycling cans and bottles. It is non-​stop. I never matters what time of day. I wish I had that same ambition to recycle so that I could make some extra $$$$$$$ but it’s cool.
Came here for a pit stop today to pick up some BLUE MOON for my Monday Fiesta. What made today even better was finding out that it was on SALE! I love me some sales.
Not a lot of people here today which made for a quick checkout.

I came to this Unilocal page to look up Safeway’s hours and found a cesspool of entitlement, classism, and just a touch of racism (let us remember that reverse racism isn’t a real thing)!
I’ve been going to this Safeway for just 2 years but love getting good prices on all the groceries I could want at one store. They have good coupons, they have convenient parking on the roof, they have wonderful employees who have always been friendly and hard working!
If you’re new to CA and have never been to a Safeway, make sure you sign up for a Safeway card or you won’t get any of the sales (I think). Another protip: use their website to load coupons on your card.
Are there sometimes long lines if a couple people called off during the afternoon? Sure. Does an employee have a bad day and not smile at you every now and then? Probably. Does this mean you should freak out and shout at someone in person or online? Nope.
Safeway: the Sunset loves you, and we appreciate having a place we can get good prices on groceries. We love your store brands, and appreciate your employees. Forget the haters.

I have been a good and I hope a valuable customer for my whole life. But it’s painful to shop here with some of the staff. It’s amazing what reverse racism is tolerated here. Service is not determined by the race honestly but it’s not ok to be an American. I am very American and proud. I watch people treat others so poorly it borders on cruel. So I said something in store.
Luckies is so much friendlier and I didn’t get hit by one uncaring woman with a cart. Even with my 16 month old baby it can be bumper cars.

This is one of very few Safeway has self check out. This particular Safeway is pretty big compare to other safeway. A lot of parking on the top level. Also parking just outside the Safeway. Overall it is a very nice Safeway.

Easily the worst Safeway I’ve been to and it’s a shame since we’re walking distance to this location. As such, my family never shops here and would rather drive to Trader Joe’s or pretty much anywhere that is reasonably managed. This place is staffed with incompetent employees and I’m sure it starts with the manager. Over the years, I’ve seen one incident after another where incompetence and lack of management ruled the day. For example, one Friday evening when I went to pick up a few things for dinner, there was only one checkout line managed by a little old lady. She was super slow as was her bagger. Eventually there were over 20 people in the line all extremely frustrated and shocked that there was only one checkout line open. The employees and the manager were walking around could care less. Why not just leave the self checkout lines open then if you’re going to do that. Oh and by the way, their seafood is not fresh and their selection of meats are terrible.
Safeway Corporate, if you care about your bottom line and your image, you would clean house here and get some better managers to start from scratch. I’m not sure if your labor agreements will allow you to do so, but this location sucks.

The workers here are either rude, incompetent, or both.
One day, one of the female employees was pushing some carts outside of the Safeway. Instead of politely saying «excuse me,» she just told everyone to get out of her way. Seriously? Do you learn your manners by watching chimps at the zoo?
If the employees are not being rude, they are being incompetent. It seems like every time I am at the self-​checkout station, whenever I need help, such as getting a bag or getting an item voided, the employees are too busy talking to each other or not paying attention to help out their customers. In other Safeways here in San Francisco, the second you hit the button that indicates you need a bag, or the second you need assistance, they attend to you right away; but not in this Safeway.
The last time I was at this Safeway, I needed an item voided and instead of helping me out, four of the employees just stood there talking to each other. Eventually, I just left the item I didn’t want and moved to a different station. Then when I needed a bag, again, there was no assistance, so I just squeezed in between them by their station and grabbed the bag myself… and then the d*mba*s decided to walk over to finally give me a bag.
This is why I hate going to this Safeway, but it’s my only option since it’s the closest Safeway to me.

This review is for the delivery person who delivers on 21^st avenue at around 6:22 pm today. The driver doubled parked his car in the middle of the road. When I couldn’t get out of the parking space. I horned my car. 20 seconds later an Asian guy came out from a house and started yelling at me and said «big ass of space! Just back out…» When I said I was a female driver, not very skillful” then he started giving me a face and said «woman»… I believe BECAUSE you are representing your COMPANY. You should have apologized if you CAUSED other people inconvenience. NOT to yell at other people for things like that, ESPECIALLY you are the person DOUBLE-​PARKING! Just bad company image. Don’t SAFEWAY do customer service TRAINING. SHAME on you!

The Safeway main store telephone has been ringing busy for over 3.5 hours! I called the pharmacy to ask if she could pass on the message the phone is likely off the hook. It’s still ringing busy so called back & she said the phone is «probably broken.» I asked if there’s anyway I could talk to a manager there since I’m calling for an elderly disabled neighbor who had a question– the answer was «no, sorry.»
I understand the pharmacy is separate, but bottom line– if customer service were important, someone could’ve taken my number to pass onto the GM… I don’t often write reviews, but I’m giving this place one star for lack of customer service. It’s been this way for several years (ie: Poor management with long lines & only 2 registers open. Call over another checker or at least get self-​checkout to try to speed things up.)
I was only going to help elderly neighbor by taking her to this Safeway, but I will take her elsewhere. There’s much better service at the Ocean Beach Safeway. They will actually call you back if they’re too busy!

This is for the floral department. Customer service at its best. I ran in for roses at around 11:15 this morning. Today, is one of the weekly delivery days.
A simple conversation led to an act that would assure the roses would stay fresh upon presentation to the recipient in an hour. The clerk picked up on something I said and asked pointed questions.
I was also out in no time!
I could not have been more pleased. Wish I got her name!

My neighborhood Safeway. It’s so convenient to have a neighborhood grocery store that closes at 2am. I work late night shifts and never have time during the day to run my errands so a place like this really is a blessing.
From cough drops to frozen pizza to doughnuts to veggies, this is my go to spot for everything. It’s so convenient to be able to load all the coupons onto your account using the app on your phone as well and it makes my shopping experience that much easier. It’s been my childhood grocery store and hopefully it stays around for generations to come! The prices are fair, the staff is professional, and it’s got a parking lot! Can’t complain here!

Well, it’s a Safeway. It’s got all your basics and for the most part, we’ve never really run into an issue with lines. I think the only thing that gets to me is that SB seems to never have anyone there… Aside from that though, it fills that niche of being just another grocery store.

I dont understand the bad reviews. They have ok prices, and a good stock of items, meats, veggies, etc.
They do have self check out and this safeway is a huge leap above the safeway off monterey in ingleside.
cheers