San Francisco Computer Repair

Best ever! Brought in my old Mac Pro — RIP and they made my new Mac Pro an exact duplicate. I was so nervous/​being a photographer and having thousands of images I needed to preserve. Got it back the Same day as promised. Several days later they (John) hooked up my 2 new back up drives as I was not able to connect the old ones to the new Mac Pro since Thunderbolt is the new thing… Who knew… Great price for all work and John is definitely my go to person for all of my Mac needs. All good!

Great service, and fast, too. Got my laptop back up and running again in record time, with new anti-​virus protection installed. I would not hesitate to use them again!

good palce good service knowlagable techs good prices and its close to my usual stomping grounds

…friendly & helpful staff… got what i went there & paid for… would recommend… ran several days later than i was told so 4 stars…

Total SCAM artists. I brought my laptop in because it was overheating and I thought I needed to replace my fan. Well, it was «replaced» or so I was led to believe. This was 2013. I started to experience the same problem recently and brought it in to another place wondering why so little time had passed and the «replacement» was already failing. The super nice and honest guy at this other place opened up the laptop right in front of me and said it still had its original HP fan. He cleared off some dust from it and, voila, good as new. Total charge: $ 0. I bet the high Unilocal rating for these guys is from a bunch of ignorant fools who were duped like me.

I brought in my brand new custom built PC because I couldn’t get it to display anything to the monitor. I was convinced I fried my motherboard somehow while assembling the parts and dreaded how much it was going to cost me to replace or repair it. I brought it in after watching the video they had on their Unilocal page and 1 day later I got a call telling me my PC was fixed and they only charged me for the initial diagnosis/​inspection. I kid you not even if I move I’ll bring any PC related issues back to these guys. They were fast, inexpensive and effective, what more do you want?

Fixed my tired color laserjet printer for a lot less than a new one. Friendly, responsive, convenient. Love this business!

These guys were the first to pop up in my Google search for a computer repair place in my area. All I gotta say is that they deserve that #1 spot in the search engine!
My Lenovo X1 Carbon laptop went into sleep mode yesterday and I haven’t been able to boot it since. After draining the battery, doing a hard reset, etc. I was out of ideas and decided to seek help.
I was assisted the minute I walked in. The gentleman helping me was very professional, friendly, knowledgeable, and honest. He patiently let me explain the situation, and told me he would take my laptop apart to figure out what the problem was. I got called a couple hours later to pick it up, and he told me the motherboard was bad. He also said that he did research on my specific motherboard and found that this is common with the motherboard that I have. And then he even tried to find out if my motherboard was under warranty! He was very caring to go out of his way to help me out. And suggested I keep my hard drive (just to be safe) when I send my laptop to Lenovo for repair. He was just an all-​around good guy and very knowledgeable!
I will definitely recommend this place to anyone who needs IT or computer assistance!

My iMac started acting funny with lots of freezes and spinning beachballs and after some Googling I figured out that the hard drive was beginning to fail. Having had a good experience with these guys on a PC repair a few years ago, I brought my iMac to them. John, who’s a really nice guy, said it would be no problem to clone the drive and had it done in about a day, at a very reasonable price.
After I got it home, the fan started running at maximum speed and sounded like a jet engine. A bit alarmed, I found some articles online about how Apple uses a funky way of measuring disk drive temperature which doesn’t work with replacement drives, and that causes the fan to run amok. This seems to be a fairly esoteric problem related to only some models of iMacs. I took it back to John and he was great at figuring out that there was an elegant boot-​level software solution to manage the fan control system. He took the time to explain it all to me and how it works and everything is now working great. Despite making two trips, I like the fact that they seem to really care about solving your problem and giving you a good experience.

San Francisco Computer Repair really came through for me. I use my computer for work at a startup and every minute it is down is lost productivity. Dell, the owner arranged for me to bring it in when he opened and within a couple of hours was able replace the broken touchpad with a replacement unit I got from Dell (the computer manufacturer, not the owner). As fate would have it, the replacement unit was defective, but Dell (the owner) was able to combine parts off the old unit and the new defective unit to get a fully functional system. Even though he had to pull the computer apart a second time to address the defective part, he still got me the computer back quickly and at a reasonable price. I will be back again if I ever need computer repair.

Having an old computer means I always have a fear one day the computer just decided to retire by itself. That day came when the wifi just decided not to work anymore. My friend said it could be the adapter, and he said he could help me order new part and I could install myself under his instruction through phone. Well, I’m good at breaking thing, so not try to risk the motherboard life installing network adapter. Finding a repair place it is. After maybe a quick look on google and read some reviews, decided to give SF computer repair a shot (crossed my fingers and toes it’d work out).
Brought my computer in early Monday morning, the guy (I believed his name was John or Jon) took it with my description of problem. I thought my laptop would have to stay there for couple of days. Literally 5 hours later, he called me and said it was the virus, and it’s fixed, I could come and get it anytime. Wow, faster than I ever expected. He uninstalled my Kaspersky, and installed Avast which he said is now better than other antivirus out there. The computer is now working again, and I believed he even cleaned its fan because it’s no longer hot like before. I’m impressed.
Fast, professional, and reliable would be to describe the services here. The rate could be high for some people. It would have been a bit high for me as well without daddy’s plastic, so make sure you call places and check out rates before you decide who to give your computer to.

Everybody else is like «you need a new hard drive»… These dudes are like, no «actually you just need this wire replaced… «and it works! Money is saved. Honest place! I recommend. (Mac Book Pro)

I found these guys to be incredibly honest! After a lousy, dishonest, scam-​artisty experience with another computer repair business, these people were a breathe of fresh air.
My Dell Inspiron N7010 laptop died suddenly. It had a problem with overheating, which eventually fried the motherboard. San Francisco Computer Repair looked into having the motherboard replaced, but Dell does not make them for this particular model. They did research to find a motherboard elsewhere, but they basically told me it probably wasn’t worth repairing. They offered to recover the data from my hard drive, which I accepted, and the bill was reasonable.
Thank you, San Francisco Computer Repair, for your honesty and professionalism! If I ever have computer troubles again, you will be the first place I call.

These guys offered a great experience. My past encounters with IT repair shops have been as pleasurable as getting a root canal with tons of jargon and vagaries that leave you with no idea what your repairs might cost. Not the case here. The staff are friendly and were very transparent about what they were going to do to try to recover my data on an old unresponsive hard drive and the time (labor cost) that it could take.
Would definitely use them again.

Yay John– lifesaver.
I had a G5 tower from 2005– didn’t want to discontinue using a $ 3000 machine just yet. Everywhere else I called laughed at me and said I definitely needed a new computer. John understood what I wanted and RESPECTED that. And he got what i thought a hopeless case and got it working again. And a really nice guy to boot (pun intended) and for a great price. Thank you, thank you, thank you.

I came to this shop through a recommendation from a neighbor on
— and I am so happy that I found them!
The Genius Bar at the Apple Store had basically told me that I needed a new laptop and that my 2008 MacBook Pro had run it’s course. I took it home and let it sit for a couple months and decided to give it a chance before making the big purchase on a new one.
John at SF Computer Repair totally saved the day. My laptop — which I am using to review now — is back to mint processing condition and she’s better than ever with 1 TB of space, updated OS, and all my data transferred. Turns out I needed a new hard drive, and a new cord plus some cleaned up fans. $ 245 out the door and I couldn’t be more grateful. That’s a far cry from the price of a brand new MacBook Pro — and Apple said I had to retire her.
Thank you so much! I don’t anticipate being back anytime soon but I will be sending anyone with computer troubles your direction.

Right off the bat noticed a few good things about this place:
3:30 on a Friday — yet found easy parking! They’re located in a pocket off market that’s a little off the beaten path, but that really works in your favor for parking. And since it’s still easy to get there, I’m a fan of the location. Plus it’s easy to spot once you’re there.
As for the service, my experience was a good one. My mother was trying to restore two old desktop computers, so I accompanied her on her trip (aka she needed someone to carry them). They come in and take a look at everything, and decided fairly quickly that one of desktop could be cleaned and fixed, while the second more ancient one wasn’t worth the time/​energy/​$$$ to fix up. It was refreshing to hear that level of honesty from them, and that seems to be consistent with their other reviews as well, so one would assume they are just plain old good people. Good to see those people still exist in the world.
Anyway they said they’d still take all the memory off the ancient computer so we could save it. So that worked out fine. They offered to sell us a memory card for the data, but we declined since they were overpriced. We opted to use our own (good thing I brought one just in case). I mean I get it — make that money — it’s just not gonna be off me.
And get this — the guy who helped my mom was named «Dell». No… SERIOUSLY. Dell fixing my Dell down at SF Computer Repair.
Priceless.
In the end, it came to only $ 130 for the initial quote. So the place is pretty cheap too (let’s just hope they know what they’re doing).
Put it all together and you have a nice little operation. Dell was helpful, quick, and made things straightforward. Now if it turns out they f*** up’ed my computer, I’ll definitely be making that review update — real quick. But for a place that I basically just took a shot in the dark on, you really can’t ask for more.

Thinking about it, I should probably hold off a review until I get my laptop back… but fuck it I’ll do an update and give them the last star if everything goes swimmingly.
All the reviews are full of people telling you their stories so here goes mine…
I JUST WANT TO FUCKING RAID.
After busting my ass to get my attunements done in the wonderful game of Wildstar (think World of Warcraft, except SPACE) to get raid ready, my near-​death computer finally decides to commit seppuku. My MSI GT70 and I have gone through some serious shit together … I played it while I was in the UK, I played it while I was in Melbourne. But unfortunately, it decided that it had enough of this cruel cruel world and decided to shut itself off — no BSOD, no nothing. I consider myself pretty tech-​savvy, so I have a hard time trusting IT Repair people… like, ever. I’ll give a rundown of my problem:
When the laptop is just on battery, it works perfectly fine — but shuts off the moment I plug in the AC adapter. If the AC adapter + battery are in from the beginning, then it wouldn’t boot past loading screen. If there is no battery and it’s just the AC adapter, then it wouldn’t turn on at all (bar feedback from the power light). Also, it’s not a software issue because if the computer is shut off but plugged in + battery in, the battery doesn’t charge. I also did a system restore to like 2 weeks ago before there was any issue. I figured — simple! It’s my AC adapter, so I hastily bought a new one from Amazon — expedited that shit and everything since I was already getting withdrawal symptoms from being away from videogames for too long. New AC Adapter still did the SAME FUCKING THING.
… So I threw in the towel and decided to resort to Repair Professionals.
And let me tell you something about IT Repair folks. 99% of the time they do not know what the fuck is going on. Years ago, Geek Squad tried to convince me that it was impossible to build your own PC and I never looked back since. Obviously, when searching for proper folks I can entrust my $ 2000 laptop to, I searched local first around the East Bay area.
Shop #1:
«I’m pretty sure it’s the battery.»
«Tell me how it can be the battery when it works when it’s just the battery in and doesn’t work at all if the battery is out but plug is in?»
«Well, you can purchase a cheap battery for us we can order in…»
NEXT!
Shop #2:
«It’s the AC Adapter.»
«But I bought a whole new one and it still didn’t work.»
«Well, I’m not sure which kind you bought but I have some recommendations…»
NEXT!
Ended up on Unilocal and found these guys. I spoke to a dude over the phone (didn’t catch his name) and when I told him my laptop model he immediately recognised it — a great sign. He also plays videogames — even BETTER sign. He didn’t try to spin me bullshit «hurrr durr have you tried restarting your computer???» — the BEST sign. Can we just get married now?!?
Me giving my laptop away to somebody else to fix is like a mother sending her child to daycare. Even if my laptop’s issue turns out impossible to fix, I’m at least glad that it’s in the right hands.
If I can finally raid now, these guys will get their last star.

First of all want to say thank you SF computer repair for the amazing work you do on my laptops. The guys that work here are truly gifted and know exactly what needs to be done in order to fix any problem you may have with your computers.
I’ve always had a wonderful experience coming here for my computer repair. Everything from a broken hard drive, to viruses, to just learning information that I’ve been able to get without a hassle here at this location. They have an amazing turnaround rate for the repairs is also I’ve never had to wait longer than 48 hours to get my laptop back which is something that I am extremely appreciative about because 90% of my work for my job is on my laptop.
They truly care about their customers and want to make sure that the customers there are happy and satisfied. I am one of the many people (based on the reviews and Unilocal ratings) that can say that I am 100% satisfied with the work and the products received here at SF Computer’s. Another thing you need to know about is its a small shop on Valencia Street. Which means you can drive right by it. So keep you’re eyes open for the neon lights with the stores name on it. Also you’re going to have to use street parking, so make sure you get there early in order to get a space.

They are very helpful and affordable. I had a great experience dealing with minor fixes to one of my computers and could see that their staff was eager to help get things solved in a timely manner.
If you have any pesky viruses or need an upgrade to a system I can see them coming in quite handy. Not sure how they fare on something more substantial as the only work I had done was minor but from other reviews I would say I’m pretty confide they could handle the job.
The main reason I came here was affordability and turnaround time as I was on a deadline and needed a repair fast and they were perfect.
I do wish they had later hours but aside that I highly recommend them to anyone needing quality service and repair.