Shine Cleaners

Good service, good timing, friendly owner. Two thumbs up for shine cleaners! We’ve been going here for 3 years and have had nothing but positive results. Isaac provides great customer service and always has a smile on his face.

I’ve used this cleaner before the service was ok but I’ll never return here.
I work on Howard and Beale, and drive to work daily and have done so for 9 years. I also have several disabilities and hold a disabled placard because of those disabilities. As the construction in the area increases, the parking spaces have decreased significantly. Recently the blue handicapped labeled space in front of 301 Howard has been deemed a no parking zone and however a few feet forward on Beale street there’s a temporary disabled parking area in front of Shine Cleaners at 216 Beale St. Typically that space is a green meter which although as a person with a disability I could park in a green meter but never did so out of respect for the business owner, but mainly because of the owner’s ruthless actions. I’ve observed him belittle people who’ve parked there stating that that space is only for his customers and no one else, I’ve seen go as far as standing in the parking space smoking so no one will park there.
Now that the area in front of his store has become a disabled his actions have become more outrageous than before. The area is clearly marked with a sign that states No parking with the exception for handicapped placard holders. In the morning he covers the sign with a advertising and positioned in a manner that motorists cannot see the sign stating that it is a temporary disabled parking area. Recently I parked there for the day and hang my placard there. Once I returned to my car the owner was irate, He came to the car yelling at me saying the space was for his customers only and that I had no right to park there, I only responded saying that it was clearly marked that it was a temporary disabled parking space and got into my car and left. He continued to yell saying don’t park here again even as my car was in motion.
It’s worthy to note that the California Department of Rehabilitation along with other government agencies are housed in the 301 Howard building and all of the customer base for the Department of Rehabilitation have disabilities and quite a large number of the staff there are also disabled. One parking space isn’t nearly enough to accommodate however this man’s behavior is outrageous.

I called this place at 6:10 PM, asked what time do you close, the Gentleman said 6:30PM. I let him know I will be by to drop of clothes prior to 6:30PM. I get there at 6:20PM, door is locked and sign says closed. Also, on the doors there was an hours of operation saying open till 6:30PM.

So many negative reviews from the other customers! I guess I’m just lucky so far. I bring my clothes here because it’s just down-​stairs of where I work, so the convenience factor totally worked for me. Also, they did exactly what I wanted: Returning my dirty clothes all shiny and clean, pressed perfectly with beautiful lines.
Nothing outstanding or fancy, but just some good cleaning.

Excellent service! Reasonably priced and always pays special attention to each item I drop off. I highly recommend Shine Cleaners for all your dry cleaning needs!

I uploaded the photos of the before and after white jackets (Helmut Lang, for me a significant cost), and I think they tell most of the story — but there’s more — I brought the original jacket (shown on the left) to Shine Cleaners to see if they could spot clean the ends of the cuffs where they had normal dirt accumulation from wear.
Instead of spot cleaning, they threw the jacket — leather trim and all — into a batch of WHITE SHIRTS. So in the end, not only did they ruin my jacket — they also tried to blame ME for a ruining a whole batch of other customers’ clothes.
I replaced the jacket as you can see from the pictures, but beware — even if you bring in standard clothing for routine cleaning, it can be ruined by their mistreatment of someone else’s garment.
Unfortunately I did not read the Unilocal reviews first. I’m hoping that my experience, as well as extra added expense of replacing a garment, will guide others.

Stained my cream trenchcoat, laughed when I pointed it out-«drycleaning can’t make stains.» They got a smile & a polite «f*ck you» from me.

I’ve never had a problem with these guys for 7 years. They pick up my stuff from my building and deliver it back within a few days. Any time something had come back not to my liking, I’ve brought it in, and it’s been fixed.

Very close to my home and work, but damn… I can’t take my clothes there anymore. I am fed up with their mistakes.
Sorry, I can not recommend this place. They are incompetent and dishonest. I took a sport coat and slacks in to this cleaners and specifically asked the clerk if they would be able to get the stains out, and he said yes.
When I picked them up and saw the stains, I pointed it out to the owner, and he said they do not guarantee stain removal, and didn’t even offer to re-​do the jack and slacks? Are you kidding me… what kind of customer service is that for a customer who’s been using their cleaners for the past year?

I had brought in a shirt that I wanted altered. I should have known better than to go to a dry cleaner, but the owner assured me it would be no problem. Three days later. I got to pick up the shirt… and it doesn’t fit! Unless my boobs magically grew in 3 days, this is because the owner did not take proper measurements. He would not give me my money back and instead offered to fix it. I picked up the shirt a couple days later and it was looser but still did not fit properly. I gave up at that point and went to a real tailor and got it fixed. Nice owner but very disappointing service.

I absolutely love this dry cleaner. They do a wonderful job and I love their customer service. I come here weekly and will continue to do so. If you are looking for a good dry cleaner in SOMA come to Shine!

Argh. Why did I not read the reviews first!?! I just picked up two dresses and a few other items that had stains and needed cleaning. I’m pretty sure they just ironed them because nothing is any cleaner. None of the stains came out. I’m hoping I can take them somewhere better and have some luck but now the stains might be set. $ 30 down the drain.

I live really close by this location so I have used them off and on for a few years. I use them for basic dress shirt laundry — light starch on hanger type work.
My shirts always come back clean and lightly starched but at least every third shirt is somewhat wrinkled. If I wanted wrinkled shirts I’d wash them myself.
So I agree with several of these reviewed that the own is a really nice man and in the shop these guys are good and friendly, but the cleaner that they outsource to is not good.
Most shops outsource these days and its hard to find someone who does their own work — space and chemical issues I presume — the only cure on a badly done shirt is to do it again, which they are happy to do, but I’d rather have it done right the first time.
So I may use them again in a pinch (because they re close) but I wish there was a on premises cleaner somewhere near Hills Bros plaza.

Unfortunately, I did not read the reviews prior to dropping off my clothes here. Decent cleaning job, but just realized that the zipper handle on my pants is bent and almost falling apart! I would save the time and money (bit pricier, but decided to go since it was close) and find another place.

So, this is my current Dry Cleaner. I have only seen them once or twice and they do an efficient job on most standard dry clean pieces. They did ruin one shirt of mine that had a felt pattern, but the shirt had negative energy and I decided it was a sign to let go of the past.
I have been using them for just over a year and have had only a few problems, one late delivery and the felt-​shirt incident.
One of there best attributes is the fact that they deliver to and from my building. A service, my former cleaners, Hayes Cleaners did.
They do a good job and if you live in South Beach or on Rincon Hill, it is really convenient.
They are a little on the expensive side, but what can I expect for living in the new Pacific Heights.
I like them. I will let you decide if you want to use them. I could go either way, but for me, it works for now. If you have a suggestion on somewhere else in South Beach that delivers, I am open to trying them.

Don’t give this place your business.
My building has a service with this company and I am starting a campaign to cancel it.
Shine has no concept of customer service.
I sent in a pair of pants with a piece of tape next to a small stain I wanted removed. When they were returned I noticed that the stain was there — in the EXACT same condition in which I gave it to them. No problem I thought: the tape must have fallen off and they must have just missed it because it was subtle (the kind you notice only if you are looking). When I called to let them know and arrange to have them address the stain, the man I spoke with started in on a tirade about how they don’t guarantee anything, how they don’t clean stains because it might ruin the clothing, etc. What?!! And he went on and on repeating himself — talking over me — when all he needed to say was. «oh we apologize for that please bring them back and we will be happy to take a look.»
Instead — he continued on an on in a completely inappropriately aggressive tone. I finally decided I had enough abuse and hung up.

Mr. Shine to me… «you’re from Canada right?»
Me to Mr. Shine…“No sir. Did I say Eh?“
Mr Shine retorts…“your girlfriend, she is from Canada yes?“
Me…“Ex girlfriend but thanks for remembering”.
Shine…“I remember!“
I hadn’t been in there in 6 months! Cool points earned, cool points taken away, cool points earned. You’re up one point, Mr. Shine. Keep it up buddy! I’ve got some new jeans to hem. I’ll see you this week!

I have to drop my 3 stars to 1 and I’d even give it zero stars if that was possible. While the man who owns this place is nice enough there’s been just too many issues here.
1. Shrunk a sweater that should have been dry cleaned and was clearly washed. They took no responsibility for this.
2. They lost a pair of my slacks after dry cleaning. I took 4 pairs of pants in. 3 pairs to be altered (hemmed) and 1 pair to be dry cleaned. Picked up my slacks which the hem job was ok, but my slacks which were dry cleaned were no where to be found. I was told to come back next week. Low and behold I go back and they insist that I picked them up! I show them my receipt and they tell me that the order was input incorrectly. The receipt reflected 3 pants for hem and 1 pair of pants for dry cleaning. The owner argued that there were only 3 pairs and that i must be mistaken! This is their receipt! Why then do I have a receipt if it is not an audit trail of what articles of clothing was dropped off and which service I was to have done? I will be filing a complaint with the BBB.
Obviously we will not be going back here any longer!
BEWARE!!!

Please avoid this business! They have a history of losing customer’s clothes!
My boyfriend gave them 8 very fine dress shirts to dry clean for an upcoming wedding/​vacation and THEY LOST THE ENTIRE ORDER.
Well over $ 500 worth of shirts were lost and they were completely unwilling to offer any cash for replacement purchases. There are lots of other reputable dry cleaners in the area, avoid this one!

Looking for same day dry cleaning service? Then look here.
I needed my black suit pants dry cleaned for the next day and looked in the area and Shine Cleaners was the only close cleaners that had same day service.
I was told to bring the garment in by 9:30am and it would be ready for pick up at 4:00pm. The cost was $ 4.00 for the single piece dry cleaned (pants, men & women shirts) and the stain was almost taken out completely, but I didn’t have time for it be cleaned again. The service was average and I would use their service again. Three stars
FYI I also inquired about same day service or early next day with the cleaners in the area, which are below.
La Petite Dry Cleaners — Done next day by 2pm
Celebrity Dry Cleaners — Done next day by 10am
Patty Dry Cleaners — Done next day