Silk Tech Cleaners

If I could leave zero stars, I would. I took a ton of clothes to this dry cleaner after just moving to SF. Word of advice — DO NOT TAKE QUALITY PIECES THAT YOU CARE ABOUT HERE. Two of the items I took were a DVF jacket with leather trim and a Joie Boucle Jacket with leather trim — both items were damaged beyond repair following laundering at Silk Tech. The black leather on the jacket ran onto the white and black boucle jacket and the leather was basically completely stripped from the jacket. The jacket itself, which was once baby soft, is now hard and almost feels like it has been fried. They also messed up a chambray denim shirt (which I have had dry cleaned many times in the past) — that now has a tie die effect from their cleaning solution.
When I told the woman about the damage to my clothes, she pretended as though she did not speak English. I will NEVER go back.

Such a bummer to have to leave a bad review, but this feels warranted. I had just moved to the neighborhood, and had used Silk Tech for the first time based on the good Unilocal reviews. I brought home my first batch of dry cleaning and started hanging it in the closet, and when I got to my favorite linen dress, I gasped out loud — I should note that when I showed it to my boyfriend later, he had the same reaction. Long story short, my dress was bleached — whatever process or chemical they used had sucked all the color out of it. I almost didn’t tell them about it because I hate confrontation so much, but the bf prevailed.
When I went to talk to them about the damage, I actually brought another bunch of dry cleaning, thinking that they’d be apologetic, I’d be forgiving, and I’d continue patronizing the business — accidents happen, right? Instead, I showed the lady what had happened, alongside a photo of me in the dress before they bleached it, and she said «well it’s the first time you dry cleaned it, maybe the fabric just can’t handle dry cleaning.» When I told her I’d dry cleaned it at least 5 times before, she (and her colleague, who had overheard and jumped in) said «well then it’s faded over time, not our fault.» I said that wasn’t the case, that I literally gasped when I saw the damage, and at that point both of them raised their voices and said «no no no, it looks the same as before. Nothing is wrong!» I honestly felt like they wanted to fight with me more than they wanted my business — turns out, they wouldn’t get either. Life’s too short to do bad business, ladies. See ya never!

They are amazing! Only have had them clean 1 item but the most difficult item: White Leather Jacket with fabric cut outs as well. I had ink from my brand new jeans all over it and as you know White just gets super dirty. They did an amazing Job getting not only the ink out but also the dirt! Super impressed by them.

I have been going to this cleaner for 20 years. . they are amazing!

In my quest to replace my former fluff ‘n fold providers, I recently gave Silk Tech a try. Everything came back VERY clean and neatly folded, but at $ 1.50 a pound, I will not be returning too often until I’ve made my next million.
The search continues!

Having tried practically every dry cleaner in the neighborhood I have to agree with the other reviewers. They are tops, friendly and have never ruined a single item of clothing.

Great people who take pride in their work and are solid citizens of our neighborhood. Simply love these people and their place. Thanks Silk Tech!

These people know what they are doing. I don’t even live in the neighborhood, but I trust them (I drive here once a month or so with a armful of clothes). They do a really nice job on dry cleaning and laundered shirts (haven’t laundered anything else but men’s dress shirts). Their prices are reasonable (standard) and they seem like nice people as well. They have treated my clothes gently and take pride in their work. I believe they do it all on site as well, which means they really take care of their clothes. Highly recommended.

The best cleaner in Russian hill for laundered shirts and dry cleaning.