Smart & Final

a bit far from my usual stomping grouds i like thie place

They didn’t have any shopping carts to use. They only had about 5 carts in the whole store. I suggest, if you have a lot more than 2 gallons of milk, bring your own cart to make things easier for yourself. I’m not coming here again. What a joke…

This place is a joke, Please avoid this particular Smart&Final.
There are only 2 S&F in the City, this one and the one in Richmond district. I don’t know how the Richmond one compares to this but it cannot be any worse.
This place is staff with, I’ll be nice and just call them not the smartest people around.
One time I bought some produce which was placed inside a clear plastic bag that the store provides. When I was checking out, the clerk took the produce out of the bag and threw the bag away. I asked her why she did that and she initially didn’t answer because she seems like she doesn’t know what to say, but after a few seconds she said «the bags makes it weigh more so I am helping you out». lol. Okay, if that is really true, why didn’t you put the product back in the bag after you weigh it?! But threw it away instead. Also, how much can the bag possibly weigh? It was comical to say the least.
I did not want to hold the line any longer because there is only 1 checker for this store at all times.
So besides the special workers here, there is also the neighborhood. It is in the Bayview district which if you don’t know, is the ghetto of SF. So not only will you be dealing with clueless clerks at this store, but you might get mugged or shot also.
Last but not least and also the main reason why it’s one star. I can deal with the workers or the area as long as I can get what I originally came for. This store is ALWAYS out of stock on the on sale stuffs. I can’t even count the numbers of time I come by just to waste my time and gas for nothing.
Needless to say, I dont go to this store anymore. I go to the one in Daly City. What a nigh and day difference over there. The Daly City store has never let me down once yet. My only regret is not going there sooner.
I did this review to help out you guys so you can learn from my experience.

I like coming to this Smart And Final, everything is always in order and clean or at least that what it appears to be. I was walking down the isle and happen to notice a big ass bug on some ranch dip.

Theres some dumb cashier with big ass braces and green eyes thats so fuckin rude i hope she gets fired! smacking her gum and shit. Gross!

Probably the least crowded Smart and Final in the city, this place serves mostly the industrial industry and the workers around here. They have what you’d usually find in any grocery stores bar the much larger size and discount if you but on bulk.
Their First Street brand has some solid items that are very similar to their more expensive name brand counterpart. Returns are made up front since there isn’t any customer service stand.
During this trip, I just wanted to return some coffee creamer. The cashier took it without hesitation and I got my money and left within 5 minutes.

I was really impressed with the manager Naria during my last visit. I had to come back for a transaction that another employee did not know how to handle. Naria really took care of business and she really knows what customer service is all about. Overall the staff here are very friendly.

They carry items that other grocery stores don’t (i.e. cotton candy powder) at reasonable prices and even warehouse sizes but make sure you bring your own reusable grocery bags

I haven’t had bad customer service here, yet, and I keep coming back because of the low prices and because it’s the closest Smart and Final. In general, Smart and Final has limited selection, but the prices are comfortably between Costco and Safeway. Unless Safeway has a good sale, and then Safeway is sometimes cheaper.
But this particular one has a disturbingly nonzero chance of being out of stock of whatever I’m buying. Sometimes I can rush off to one of the other Smart and Finals, but sometimes I just have to do without.

I love this place. I am not sure why it gets bad reviews. I have only been here about 6 times and everyone seems nice.
The prices are good and it’s a great place to come if you are having a party.
Their liquor prices are very well priced.

Super Bowl party supplies purchased for Sunday! You buy a case of beer and pay 1 cent extra~you get a case of bottle water as a bonus!
I bought peppermint syrup, Sterno and Sterno stainless steel holders, too.

If I could give this place no stars I so would! I brought my new shopping eco friendly bag today, and this rude ass b**** named Alexis tells me I could reach over and put my stuff in my own bag! After, mind you the two white guys (only reason I mention this is because I felt this next gesture was totally RACIST) in front of me gave them her bags and she gave them no bull**** about putting all their crap in their bags! Am I crazy, or is that not a part of her job to put my things in the bag??? Really? I am so calling the General Manager to notify him of this TERRIBLE CUSTOMER SERVICE. Do not come here and expect respect. Im a firm believer that you have to «Give respect to get it» Sadly that did not happen today. She then put the bread in my bag, when she saw I was serious, why else would I have handed you the bag? Also they always give u crap when you want to return either expired crap or bad produce (totally saw them do that to a nice old lady who was trying to return some grapefruit that were bad) I mean I get its «STORE POLICY» but c’mon you dont have to be rude about it. She wasnt even giving attitude! NEVER COMING BACK. They lost a long time customer today. Id rather go to the Good Life store closer to my house, where they actually treat customers with respect!

THE WORST EVER!!!
I’ve been going to this store ever since it first opened. Up until the past year my experiences have ranged from OK to great. However, lately the quality of service has gone from bad to worse.
The attitude of the employees are the worst I’ve ever seen in any place of business. They’re reluctant to help you if you need to find something. Getting help on heavy or hard to reach items is almost useless. The worst behavior is at the checkout counter. Because of current SF laws, plastic bags are banned. However, «reusable» plastic bags are allowed… at an additional cost, to offset penalties charged to them for violating city law.
Because of this policies, employees feel they don’t have to bag your groceries if you decline to purchase these «reusable» bags and choose to bring your own tote bags. They just ring up your purchases, take your money, give you your change, and then move on to the next customer, leaving you to bag your groceries yourself. Imagine to horror if you made a huge purchase, or heaven forbid, you are elderly or otherwise physically limited or disabled. I am sure this place can be charged with a violation of some kind, but one would be hard pressed to get a straight answer from anyone that works here since they ignore you if you question them or complain about their shoddy and rude customer relations practices.
I have since resorted to boycotting this particular store and going to another new grocery store that recently opened. They will never get another penny from me.

It’s pretty much just like every other Smart & Final except a little more ghetto because it’s on Bayshore.
While it’s not the best neighborhood it is a cheap place to stock up on party supplies and beer, and who doesn’t like cheap beer?!

No, No, No!
Came here this evening to buy some random goods and was astounded at the HORRIBLE customer service. there was none at all! There was only one line open with a fairly big line forming behind us. We got run up and the young woman was on the store phone, I did not hear her speaking to anyone… so I am wondering why we were never greeted. no hello. no how are you. no NOTHING… RUDE #1… then we finished our transaction… again there was no greeting or anything. she asks if we want a bag and I nod yes. she puts my bread and OJ in the same bag. so there goes my bread getting smashed by my OJ box… so my mom tries to grab a bag from the register behind us (where there is no one standing by the way, and is completely empty)… the cashier YELLS at my mom and says EXCUSE ME. we look at her with the blankest stare ever… wondering why she needs to be so dang rude… and YELL at us for wanting a plastic bag. ONE FREAKING BAG… whats the big problem? We spend at least $ 25 at your store… why can’t I get another dang bag… At that point, we all are really P/O’d… I am really wondering how this GIRL got the job.
So unprofessional. can’t believe how rude this girl was… man…

I’m HELLA professional when it comes to my jello shots. It’s like my thing, especially for birthdays and softball games. You can count on your girl to shove a few in your hand and deliver them to the field. I go to Smart and Final buy my jello shot supplies.
They have those little saucey cups with tops (so important), jugs of Smirnoff and Jello in multiple flavors. It’s really your one stop shop for party supplies in general, but the only place I go for my hella jello shot supplies.

Pros:
This store is conveniently located in my neighborhood. Some of the food and beverage I can get at Safeway, Costco, Trader Joe’s, Walgreen’s and other leading grocery stores/​supermarkets are also available here.
Cons:
It’s very annoying when there is only one cash register line open. Not professional to have only one cash register line open when there are 5 or more customers waiting in line.
11/​20/​2012:
The staff members are very friendly and attentive when a customer seeks assistance in locating a product. Overall, nice spot for a grocery store close to home.
11/​03/​2014:
Friendly staff members (+2.5)
Efficient services (+2.5)
— Inventory items are very neatly placed on the shelves
— The store layout very clean and organized
— Overall, positive experience so I’ll be back

It’s love and hate when it comes to this Smart & Final.
Hate:
1. The first time we went there, we wanted to some food and cash-​back. The lady at the register was calling for someone to help her through the intercom so that we could get the cash-​back (it was a large amount of $).
*First Call*
«Can I get (name) to the register please?»
*MEANWHILE*
You can hear some staff members talking extremely loud in the little room in the corner about how wasted they were at the club/​party last night. There are 6 people in the line behind us experiencing the same thing.
*Awkwardly long 5 minute wait while listening to the stories*
*Second Call*
«Can I get (name) to the register please.?»
*Another awkward long 10 minutes*
(there were three more calls and awkward waits after this)
The lady then finally made her way to just walk to THE ROOM and call the GIRL who was talking about «LAST NIGHT»! How do I know this? She was still talking to the people about it extremely loud when she walked out the door! And then when she came to the register all she did was press A BUTTON. And of course, went back to her room and continued to talked about the night before.
2. Why is there always just ONE register lane open when there’s ALWAYS 5 people in line?
3. No bags? Wut? Why? You have to pay for the bags? …Wut?
4. It’s dirty and messy.
Love:
1. Everything’s so cheap :’) The ONLY reason why we continue to come back.

Uh… I’ve definitely experienced better. This Smart & Final sucks! I’ve made 4 trips there and there was some spill or trash sitting on the floor every time. The staff aren’t friendly nor helpful.
I’d rather pay higher prices than have to buy anything from this place. Unfriendly, dirty, YUCK!

Oh, you may think the life of a party planner is easy breezy and glamorous, but no! Today Connie and I made the trek over to Smart & Final to find some unsexy, yet necessary, plastic wine cups for an upcoming event.
Well, we found the wine cups. But not before we found a whole lotta other crap for prices we couldn’t believe. Turns out Costco has got a serious competitor, guys! No membership is needed, and the prices are half the price of what we pay at Walgreens for the basics, and probably about a third of the price of what I pay at my corner store down the block.
That’s why, in these bizarro economic times, I’ve decided to go ghetto fabulous at Smart & Final. Plus, you can really get in the spirit by going through the drive through of McDonald’s next door. I recommend the 32 oz sweet tea for 99 cent.