Spruce Dermatology Group

Was trying to schedule an appointment with a dermatologist because of a rash that was getting worse. The closet place near my house only had an opening on January 7^th (almost a 2 month wait!). Decided to give Spruce a try. I sent in photos of my rash and was able to get the prescriptions I needed within 24 hours. What’s great is that the $ 40 fee also allows you to continue to message your dermatologist for the next 30 days. They even have special coupon codes that you can give to your pharmacist for huge savings. I was initially told that the tube of hydroquinone would cost $ 120. I went back to Spruce and they redirected me to another pharmacy and with a coupon code. I ended up paying only $ 20 for the hydroquinone!
I’ve never seen a dermatologist in person… but if it takes 2 months to schedule an appointment I’d rather stick with an online dermatologist just to get my medications in a timely fashion.

As someone on the go, I can’t always take time out of my busy schedule to make a lengthy trip to the dermatologist office. I used Spruce as a quick, easy and FUN way to «see» my dermatologist, Dr. Cheung. I conveniently used the app while getting ready to go out to brunch! My results came back quickly with a detailed diagnosis and treatment plan.
My prescriptions were magically whisked away to my usual pharmacy complete with COUPONS! Yes, they hooked it up with coupons. Great service!
Overall, my «visit» was quick, easy and affordable. Nothing pleases this «on the go gal» more!

Spruce is awesome. It was super easy to set the app up on my phone, extremely efficient, and they provided great communications. I snapped some photos of my treatment area and sent them in Dr. Fung. Within a few days I received an email with his prognosis and a few recommendations. Sent Dr. Fung a few follow up questions and received a response same day. After that, I got a follow up email from Holly, Care coordinator, about where I’d like my Rx to be sent, and talked about best price of the RX too. It was about a 72 hour turnaround time for the entire process. You can’t beat that for service in the medical industry, especially with their Care Coordinator who found a coupon for me to use with my RX and did a price comparison. Beyond happy with the service I received from Spruce.

My experience with Spruce and my doctor and care coordinator Holly has been more than I could have ever imagined from a dermatologist, let alone an app. The attention and time they have given me to improve my acne has been more than I’ve ever received and I feel that they genuinely care about me. This is on top of how convenient Spruce is. Taking time off work to attend an appointment is such a hassle. Whenever I message my doctor I have a response within hours. The $ 40 cost is completely reasonable, given how amazing the service is and how much time it’s saved me. I couldn’t recommend Spruce enough.

Great service, amazing doctors and care coordinators. Very very cost-​effective ($ 40), also managed to save significantly on prescription costs. Tired of waiting for weeks or even months for an appointment with my dermatologist, I decided to give Spruce a shot. I’m increasingly impressed by the amazing service that the Spruce team is providing.
I’ve used Dr. Kohen’s service through the app for my acne problem and seen Dr. Fung in person for an open wound on my face from an accident. Having seen many dermatologists in the past, Dr. Kohen and Dr. Fung are among the best and friendliest dermatologists that I’ve seen. Dr. Kohen’s medical treatment plan for me has brought improvement to my acne conditions. Response time was around 1 – 2 days, much quicker than weeks long wait for in-​person appointments. My acne conditions probably would have been much worse by the time I get to my in-​person appointments. I went to see Dr. Fung in-​person when I got into an accident where I had an abrasion on my cheek. When that accident happened, I contacted Dr. Kohen using the app. Holly (care coordinator) replied very quickly with great concern and immediately looked around for a same-​day appointment with a Spruce doctor, so I could get a quick in-​person examination for an injury on my face. I was directed to Dr. Fung who managed to squeeze me in for a same-​day appointment. Speaking to the front desk at Dr. Fung’s clinic, I was told that Dr. Fung hasn’t taken a new patient for a while, and I only got in because the Spruce team sent pictures of my injury to Dr. Fung and asked for him to take a look as soon as he can. My wound has recovered very well with an aim of having no scars in weeks. I genuinely feel that the Spruce doctors are a part of Spruce because they actually care about making positive impacts. This explains the amazing attitude they have shown to me, and other patients I am sure. I doubt that it’s for the money, the service cost $ 40 (which includes two-​way messaging after the examination for questions and advice). GREAT DOCTORS.
The care coordinators, in particular Holly Wojcak, are perhaps my favorite part of this service. Holly has always responded very quickly. In the rare event that Holly doesn’t reply in a day, there was always another person (Tiffany and even a Medical Director Dr. Craig) who would respond in place of Holly to make sure I had the care I needed. Holly has gone out of the way to provide me with discount coupons for my prescription (which saved me more than 50% of prescription costs). She also actively looked around multiple doctors in the area and gave me options of same-​day appointments with multiple doctors when I needed it, getting me a same-​day appointment with Dr. Fung who hasn’t taken new patients for a while. All these were done without me asking for it, Holly just seem to really care about the patients.
Truly great service.