The Missing Sock Laundry

Missing sock charges more per load than any other place and now increased prices by nearly 20% without any notice. That’s ridiculous.

5 out of 12 dryers out of order today, are you serious? Even when they do work they’re terrible. I only come here out of necessity, it’s the only place close enough to walk.
Update*
I’ll bump this to 4 stars because the dryers are all currently free. However, they are still terrible. Half the time my clothes are still wet or the machine just stops half way through because of some error.

5 dryers out of 12 working. It was 7 last week. Messages to owner goes un answered. :/

Would you please fix the 5 out of the 12 dryers that are broken so I don’t have to wait for people to finish please???

Please fix 7 out of 12 dryers that are broken.

After 3 months and 4 calls requesting a refund for the ten dollars lost to their «money» machine, I’ve gotten nothing. Despite assurances from the manager on the phone that she’s passed my request to the owner for a refund, nada. Do not stick in large bills. The machine has sucked up my bills more than once. A buck is ok, ten bucks is not especially when as one of the commenters below stated that clothes in the washer come out without hardly any water on them. I know there’s a drought but when I put in money i kinda like my clothes to be washed with water and not spun around. Then there’s the dryer. One round does not do it so more money goes in. I’ve brought clothes home damp and just let it air dry not having time to sit another half hour and add more money. I’ve been a long time customer too. :(

miss doin laundry here
thought of this place today as a coworker bent over at her cube as i was walkin to the break room and looked at me like the creep i was
witnessed the same scenario here once but couldnt pull off what the guy said to the gal when caught lookin which was ‘i didnt see anything’. i chuckled and wanted to high 5 and buy that dude a beer
but if ur feelin an ice cream, sushi, juice, wine, pint, slice or heclklin at tourists on the cable car while you wait at a clean and cozy laundromat w/wifi…this is the place

I’ve been to the missing sock four times now, as I’m pretty new to the neighborhood. It’s in a great location — next to Searchlight Market and across from Swensons. It’s light and clean and the machines are ok. You pay with a refillable card $ 1.50 (30 minutes dry), $ 2.75 wash. I know that people say it gets busy, I’ve gone at ‘off times’ and it’s been pretty empty. I appreciate the chairs (good if you want to edit), metal rolling carts and folding space.
One problem I have however is that the dryers don’t always dry the clothes enough, so I end up with several articles that are damp. Today I experimented with smaller loads (4 loads) and I still came out with three very damp long sleeved t-​shirts (not heavy material) and damp leggings. I got bored waiting and couldn’t figure out how to add 5 more minutes (admittedly didn’t try that hard, I noticed another reviewer figured it out)… With a load of some socks and underwear, 5 t-​shirts, one pair of jeans and one pair of leggings, I would hope dryness would be no problem …
Otherwise the socks on the floor (decoration) are cute, I’m always doing double-​takes!

If you enjoy doing your laundry at a place where their machines never work… this place is for you!

Is there such thing as negative stars? If there was, I would give The Missing Sock negative five.
I have wasted SO MUCH MONEY at this terrible laundry joint. Multiple times now I have gone in here and loaded my clothes into the washer. 33 minutes go up on the clock and I come back a half hour later hoping to throw my clothes in the dryer. To my dismay, the washer is broken, stuck on 10 minutes and has failed to spin my clothes or even DRAIN. My clothes are SOAKED and water is everywhere.
The first time this happened, I decided to just take the soaked clothes and throw them in the dryer. After 3 times in the dryer, my clothes were still not dry. One load of laundry, $ 15 later — UNBELIEVABLE. And I still leave with wet clothes.
The next few times (yes FEW TIMES) this same situation has happened to me, I have to take the soaking wet clothes out of the washer, throw them in another washer, pay to wash them again before I can put them in the dryer. Last night, it cost me $ 7 to do ONE load of laundry. Unbelievable.
I try to come back to this place because it is fairly clean, has a good crowd, feels safe late at night, and is really close to my house. But after last night, I think I may have to consider another option.
Missing Sock — I used to love you! Get some people out there to take care of your equipment, please! I have wasted too much time, energy, and my precious dollars trying to just get some clean clothes.

This is the first Unilocal review I’ve ever written. That is how much I hate the Missing Sock.
I’ve been coming here for two years and this place has SPIRALED into an awful establishment. Half of the dryers don’t work. The ones that do work often stop for NO REASON, and the cards they make you use often have errors. And if by some miracle you do get a dryer that technically works, after a half hour my clothes are RARELY dry.
So tonight, I opted for an upgrade. The regular dryers are $ 1.50, but I decided to pay $ 6 for the big one hoping to fit most of my laundry in and perhaps all my clothes would dry. It is supposed to be 4x larger than a regular dryer, and I only had a medium amount of laundry. When I came back, the dryer said it had no time remaining yet my clothes were just as soaked as when I put them in. So I basically paid $ 6 for the dryer to hold my clothes and waste my time.
This place used to be amazing. I give it 2 stars because it is clean and next to a wine bar. SAD.

The Missing Sock is the closest laundromat to my apartment, and I’ve been a few times since I moved to SF a few months ago.
Pros:
1) Free wifi! It’s pretty fast too. There are a few places to sit down inside the laundromat, so you’ll be able to get some work done while you wait for your laundry (provided you can stand the loud noise of the washing machines and dryers).
2) As many other reviewers have mentioned, you pay with a reloadable smart card that requires a $ 4 deposit. Personally, I much prefer this system ESPECIALLY since this laundromat accepts credit cards; I hate carrying coins.
3) It’s conveniently situated close to a few restaurants, so you can grab a bite to eat to kill some time.
4) Nicer/​cleaner ambiance than many other laundromats I’ve seen before.
Cons:
1) It feels a bit pricier than other laundromats I’ve been to before. If you don’t bring your own detergent, be prepared to spend ~$ 8 on washing, drying, and detergent.
2) The machine you use to load value onto the prepaid cards is ALWAYS out of paper. You will never get a receipt, including for credit card transactions.
3) It also feels like the owner has configured the machines to use less water than necessary for a single load of laundry. There have been a few times where I’ve removed my clothes from the washer and some of my stuff is barely even damp. This is especially annoying when you consider the price of a single load of laundry.
All in all, this place is pretty good. I’d –probably– go to a cheaper laundromat if there were one i my area, but given the options The Missing Sock is fine for me.

Neat, clean and right next to a wine bar. The washers and dryers are brand new, and you can pay by card. You have to pay $ 10 the first time you use a machine (includes $ 6 credit and $ 4 deposit for the card, which you can get back when you return it).

Because of the owner’s response I went back. I appreciate a company that cares enough to see what the people are saying instead of dismissing us.
I broke up my drying into 2 dryers this time and it was fine. I am still not making this my go-​to laundromat because it’s too small and crowded in there. I had to sit with my wet laundry and wait for dryers to become available. Also, it was impossible to move around when a few people are in the facility with you. But this is beyond the owner’s control. It’s SF, places are tight. I had a better experience than my initial visit and will go back when my other laundromat is packed.

The washer took over an hour to finish (it was on minute 4 for over 10mins!!!) and when it finally did finish, my clothes were sopping wet. I then tried to re wash my sopping wet laundry and the only two washers available were one with an out of order sign on it and the other had standing water in it. This is not the first time I’ve had this experience. I should’ve learned after this first time this happened but it’s so close to my apt so I went back. Also, the dryers are hit or miss with getting your clothes dry. 9 times out of 10 my clothes are still damp, even after making sure the loads are small (which means I have to use several dryers, when 1 properly working dryer should be good enough) I’ve spent too much money with less than mediocre results.

About half the dryers can’t actually get hot right now, and I had to rewash a load because the first machine I used didn’t rinse.
I’ve been coming here for years but will be looking for a new place after this. Poor maintenance.

This place is SUPER clean and NOT coin operated (so you can use your credit card for your loads and forgotten detergent). Unfortunately, if you’re paranoid about these things, the dang money machine never has paper to print you a receipt!
The clients here have been nice and friendly. There are a good number of machines (avoid #4 and #12, they frequently don’t spin very well), including two bigger machines for heavier loads.
The prices are:
-$ 2.75 for a 34 minute wash; and
-$ 1.50 for a 30 minute dry (+0.25/extra five minutes).
While you wait, you have a ton of options. You can either sit on the indoor lawn chairs and read some of the freebie mags, or entertain yourself with some snacks, i. e:
–awesome wine bar next door (Bacchus)
–delicious pizza place (can be by the slice @ Zas) across the street
–renowned milkshake place (Swensens; strawberry, lychee, and pineapple are excellent choices) at the corner
If you’re feeling SUPER good, you can walk an extra block for sandwiches and coffee; or take a stroll to Lombard street and back.
This laundromat is just in a perfect location! :D Just don’t do your laundry during the day on weekends!

UPDATE 10÷16÷11 — Per the owner’s comment, you can use cash, but you need a ten dollar bill (not ones, fives, or other bill) in order to get a new card. I don’t want anyone else to go through the frustration that I did. By the way it was around 7:30 on a Saturday night and I was without cell phone or I would have tried calling. I do appreciate the response from the owner and I am done bitching now.
The card system sucks. There should be an option of using quarters especially when the card machine is BROKEN.

I just moved back to the city and don’t have the luxury of having my own washer and dryer within my unit anymore, which makes washing clothes a bit of a hassle. I have seen many laundry mats throughout the city and they all pretty much look old and disgusting. I Unilocaled «Laundry Mats in Sf» and The Missing Sock Laundry came up. It had great reviews, so I checked it out. I went to the one in Nob Hill; I didn’t realize there was one on Chestnut — I’ll check that one out next.
It’s very clean, and oddly (for a laundry mat) has a very nice ambiance. All of the washers/​dryers are new and the place is very clean. The only down side was using the card system for the first time. It was a bit confusing, but luckily the patrons that go there are nice and open to help. I washed my clothes and took a walk around the neighborhood. There’s a nice little flower/​tree park about a block away, a wine bar next door (which is closed on Sunday’s, so I didn’t get to try it out), a nice little grocery store next door, and a cute little ice cream shop across the street. Parking wasn’t too bad either.
My overall review: I’m a fan! :) No more quarter hunts! yay cards!

One of the more yuppie laundromats in town, from the outside it looks more like an art gallery. So the cabbie and I circled around the block a few times to find it.
The feeling in there is very nice. The machines were new, clean, and good. They’re eco-​machines. The payment card system was interesting but… taking credit cards is a plus. It’s a decent neighborhood so you don’t have to worry that someone will steal your undies while you check your email at the wine bar next door.