The New Nails

The WORST MANICURE job I EVER HAD! Plus, they pressure you into getting a back massage! Not worth going!

Horrible. Absolutely stunned by the way they took advantage to charge $ 20 extra for massages. I agreed to one $ 10 minute one. The actual mani has polish all over my cuticles. Not at all a pleasant experience.

My husband and I were in SF for the day and we stopped in for a quick pedicure. Omg they totally ripped us off. They never told is that the massage was extra. Instead of charging us $ 17 they tried to charge us $ 37! For a crappy 5 min massage. I told them straight up that I was not paying $ 37. So they lowered it to $ 27. They were rude and the place was dirty.

No thanks.
Stopped in for a quick mani/​pedi. Should have looked at reviews.
Got upsold on foot and back massage without being asked.
Manicure looks like shit.
Rudely pointed to tip in cash after my bill came to $ 52. I thought I was going to pay 20 – 25 based on signs. Even after providing a cash tip they pointed to my sister bill to remind her again?!
Cheaters. Rude. Poor quality.

Came here thinking I’d get a halfway decent mani/​pedi. The price was cheap and the place seemed busy… So wrong. Both my pedicure and manicure took LESS THAN 20 minutes. I feel worse than when I went in. My manicurist cut my nails practically down to my cuticle — to the point that they’re sore, and got polish all over my fingers. I should have had a four year old do it — with a toddler’s lack of coordination, it probably could a have out better. They hardly took the time to scrub my feet, and the water wasn’t treated with softeners, soap, salt, anything… Just tepid water in a big salad bowl.
Next time I’ll stop a stray dog on the street and spend my twenty bucks on a slab of meat to get it salivating all over my toes. Save your money, folks. Unilocal should consider half stars.

Wow I wish I went on Unilocal before going into this horrible nail place. I thought to myself the marina is nice how bad could it be? I didn’t think a nail salon could suck so bad. I have never received a mani and pedi in 20 minutes in my life. How is that even possible? I go in to relax and a nice place takes an hour. Ira Monday at 1pm, I am the only one in there with 4 employees doing nothing. Why would I be rushed? It must be nice for them to make $ 25 in 20 minute’s. I wished I didn’t tip but I was scared they would tell at me in a different language. They obviously don’t care about new customers. Moving to the marina 2 blocks away they could of has a permanent customer. I’ll just go to the place right next door to them! !!

Made the mistake of walking into this place on a whim. They have a sign on the door that suggests for $ 2 extra you can get a chair massage added to your pedicure. In reality, they are charging $ 2 to TURN ON the massage chair — something that all other nail salons I’ve been to just allow for free. There was a woman sitting next to me getting an actual massage in her chair so that could be the cause for my confusion. Regardless, it was misleading and I wish they had offered that service to me.
The woman who did my pedicure, polished my nails and then lightly massaged my feet, which seemed very odd and risky with fresh polish so close to the lotion and her long sleeves.
This was a poor experience. I will not be back.

Not coming back here.
I came in as a walk-​in without consulting Unilocal (never again!)
I asked for a pedicure and was seated at a spa chair and the woman brought me a bowl of water to put my feet in. After waiting for ten minutes the water became cold and I asked for it be replaced. The woman who did so seemed unhappy that I asked. When another woman finally came over to start my pedicure, she scrubbed my feet for maybe 10 seconds very lightly and then started clipping/​filing nails.
They also try to trick you into getting an additional massage fro $ 10. Normally when I get a pedicure other places they offer at least a few minutes of massage either before or after painting your toes. The woman working on my feet began massaging said ‘Foot Massage’ and I said I just wanted what was included in the pedicure she nodded and began massaging.
After a few minutes, I told the woman next to her that I didn’t want anything extra just what was included since I felt like they were trying to swindle me. The woman working on my feet immediately stopped and didn’t even massage my other foot.
During the massage she ended up smudging my pinky toe and didn’t redo it until I asked her to after she had left to go work on another woman.
The women here are rude and not very attentive to detail. Spend your money elsewhere and try a different nail salon chestnut.

Worst nail/​salon experience of my life. I am ready to call health inspectors/​state board on this place. First of all, the lady (who decided when she wanted to and didn’t want to know how to speak English), kept grabbing tools from the soiled container as she tried to use the dirty tools on my hands. I hopped in on crutches since I just had knee surgery and they blocked all the aisle ways and left my crutches sprawled on the ground after they knocked them down and didn’t care to pick them up. They also tried to charge me $ 50 for a fill and gel polish when I pointed out that it was $ 40 on their price sheet. The lady also ripped my nail off (literally my real nail, the whole thing), by refusing to stop messing that nail. When they handed me my correct bill, the lady pointed out and said that I had to give her a cash tip immediately. Two days later, after the lady put on a new nail on one of my fingers, my nail popped out. When I went in there the lady opted to fix it she since messed up, but instead she ended up charging $ 5 to fix her mistake after I had paid for her mistakes before and horrible experience. This time they uttered something rude since I would not leave a tip for my $ 5 service that should have been free of charge. I cannot wait until someone inspects and closes this place down.

Poor quality of work and RUDE RUDE RUDE! Also I’m pretty certain they were blatantly talking trash about my mother and I while they were doing our pedicures. I had to ask the lady doing my mani to fix the shape of my nails because they were lob sided and sloppy. I ended up just asking for the nail file and doing it myself because she seemed like she couldn’t care less. Then, to dry our nails they plopped these wonky old square fans down next to us and walked away. At the end when we were paying, my mom decided to leave the tip on her card. The lady saw that my mom had cash and said, «no, a cash tip is better for us» and kept pushing and pushing for her to scratch out the credit card amount and just give her cash. Finally I had to chime in and say, «she doesn’t want to give you her cash, she would prefer to leave it on the card!» for which I received a long cold death stare before she backed off about it.
I don’t know what these peoples problems are, but they are seriously THE WORST! There’s like 12 other places to get your nails done within a 2 – 3 block radius. Spare yourself a horrible experience and go ANYWHERE but here.

Went in with my boyfriend while we were killing time before a movie started, and did not enjoy my experience at all. Went in expecting to pay the advertised $ 17 for a pedicure, and ended up being charged $ 27, almost double what I was expecting to pay. Apparently when they muttered something earlier, they were asking if we wanted a massage, which was not made clear. Nor did they indicate clearly that the short «10 minute» massage would be an additional $ 10! I’ve never gotten a pedicure that did not include some form of leg massage and instead charged me $ 10 to be petted on my legs for a few minutes. In addition, when I checked later they didn’t do an even job with my nail polish either: there were several bumps and the coats were not even. Definitely will not be returning, and should have checked Unilocal before walking in

Maybe I have become a bit spoiled but this was an awful Shellac Manicure. A few good things, they were able to take me as a walk in and had tons of colors to chose from but goes down hill from there.
The place just seemed dirty and old when I walked in but I figured I would try it anyway (don’t judge a book by its cover). The manicure was rushed and it was painful when they tore off my old shellac polish. I then didn’t want to pay an extra $ 10 for a neck massage (the woman was too rough when she started) so I received no hand massage at all.
It was a $ 30 shellac so not super expensive but I hope it lasts. I won’t be going back to this place as there are quite a few other nail salons on chestnut for the similar prices.

Get in get out. You get what you pay for. For $ 24 mani and pedi, they really rush you. Manicure job was a bit sloppy and they don’t really file the nails. Did I mention that they really do rush you? The only thing going for this place is their location. Great location but poor service.

I LOVED this place! I was having an awful day and just needed a little TLC, so my girlfriends and I decided a mani/​pedi would be the perfect cure.
It was already 6:30 pm on a Thursday and we were having a tough time finding a place that could take all three of us simultaneously. As we walked in, they escorted us to the only chairs they had available. By luck, they were all side by side and separate from the main area which was nice.
I have never had a pedicure where the women rubbed my feet and shoulders so well. I prefer a pretty heavy handed massage and everyone who provided my services was more than satisfactory in that regard.
Lisa, my pedicurist, asked if I was interested in adding an extra 10 minutes of massage for $ 10. I’m so glad I did! I’m pretty sure she rubbed them for at least 20 minutes. Kudos to Lisa!
I would’ve given them 5 stars, but the woman who did my manicure seemed a little preoccupied and actually answered her phone while massaging my neck and shoulders. If it hadn’t have been for Lisa’s attentiveness to my feet, I probably would have been upset about it and said something.
After looking at the reviews, I was really surprised that I had had such a great experience there. I felt that I needed to share so that someone else can enjoy and indulge in the pampering that I did.

Look…
it’s $ 20 for Mani + Pedi… what else do we need to say. You already know what how this is gonna go.

Simple! Don’t go here!
Would only give zero stars if I could!
1. Rip off!!! Gel Polish does not last 3 days!!!
2. They trick you into a shoulder/​neck massage! No mention it was costing me $ 1 a minute!!! Felt AWESOME, but should have been more up front about the cost!
Will NOT be returning! Ever!

Absolutely DO NOT go to this Salon! This week, after going there for 4 months, MARY super-​glued my nails and sealed in the moisture instead
Of removing & replacing that portion of nail. BLACK Fungus grew under the nail & fingers became painful. When I went in to have the polish & nails removed… there was the FUNGUS. They literally ripped off the nails and then ground off the fungus with an electric tool, until they ground the nail bed off. Awful, unbelievable. I tried to go back to speak with the owner… they would not call me back or meet with me. Have reported them to Dept. of Consumer Affairs at the recommendation of my dermatologist. My WORST experience ever at a nail salon anywhere.

I have been coming to this place off and on for more than 8 years.
They do very quick work and if they’re not busy there will be two ladies working on you at once.
Once they get to know you it seems like they give better service… going when they’re not busy is also a good tip to get better service.
I know that it’s not a super fancy place but there are very reasonably priced. $ 40 for a gel mani and regular pedi is a great deal.

Echoing some of the reviews that you’ve already seen here — this was my worst experience ever at a nail salon.
I stepped in to have gel nail polish removed. The manicurist did such a terrible job, which I didn’t think would be possible for such a quick, simple procedure. She barely let the acetone remover soak — probably just 30 seconds or so – and then proceeded to start ripping the gel polish in strips off of my nails. Since the remover hadn’t really had time to do its job, it was extremely difficult to remove the polish, and in the process of ripping off the strips of nail polish, she cut my the edge of my pinky finger. And then she still thought it was an awesome idea to aggressively upsell me on a shoulder massage, and wouldn’t stop trying to do so until I finally paid and escaped.
BLAH. Don’t ever come here!

This place was probably the most inadequate nail salon I have ever been to. I wanted to treat myself to a pedi and decided to go here because I always seem to see quite a bit of people there. It must be good, right?
Not only do they try and up-​sell the crap out of you — which I found incredibly tacky and annoying, she didn’t even take all my pinkish-​red nail polish off before applying a lighter color… The gal also cut my toe… The up-​selling got a bit ridiculous because their logic is «while we paint your nails lets give you a massage — same time same time». And the bantering continues until you pay and leave. Jeeze. Don’t go here if you want a comfortable nail salon, or want a cut-​free toe