The UPS Store

I had a great time coming here getting photocopies of a document I needed. The people working here were very helpful and attentive to my needs. Will come back if I’m in the area.

Great service! BUT… Omg the location is sooooo hard to find!!! So just incase you don’t already know it’s inside the hotel and the entrance to the hotel is on o’farrell between mason and Cyril!

Really friendly and knowledgeable. All service facility. They even packed my box for me. If you want to use UPS, use these guys.

Outstanding customer service, knowledgable staff!
We came to this location (which, admittedly, is hard to find if you don’t know that it’s in the hotel) because a different UPS store was unable to help us. This location had the specific box we needed which, apparently, was an unusual size.
The staff was friendly and beyond helpful. They packaged up our materials (two framed prints) and helped us determine if we should ship the box or try to check it with our luggage at the airport. The entire time I felt as though they truly had our best interest in mind. They were able to answer all of our questions and went above and beyond to be courteous and efficient.
At a time when the employees could have taken advantage of us or not cared about us because we were tourists and unlikely to return, they provided us with outstanding customer service. I am so grateful and highly recommend this UPS Store!