Tully’s Coffee

Latte, latte, latte, la la la latte~
Just enough bitter.
Just enough foamy-​steamed milk.
Just the right amount of sweet, gentle and kind service that a person could receive on a quiet morning.
But there’s always room for a SPECTACULAR cup of coffee (; just saying.
Thanks!

I’m no longer a frequent patron as my local Tully’s at Lakeshore on Sloat Blvd is closed. I’ve got a loyalty card that I preloaded. Now I need to spend it down. I did so yesterday. Drove over to Cole Valley and popped in. Great little coffee shop. Fits the neighborhood.
Bought a pound of French roast coffee beans and two pastry items. Similar items as the defunct Sloat location.
I’ll miss Tully’s once I completely spend down my card.

I went there this morning and the espresso was decent– I ordered an iced drink. Here’s my gripe with the place: While the staff is friendly, they move at snail speed. I’ve noticed this on multiple occasions, but it happened again today, which made me want to write a review. I don’t like the drinks enough to pay 5 bucks and wait forever.

I love the staff. They provide excellent service. It’s always clean and well-​run. Sometimes the wi-​fi is a bit spotty, though. Nonetheless, I always love starting my day by running into half the neighborhood and their dogs every morning when I come here.

People behind the counter were really nice and the café au lait was pretty decent. I think la boulangerie de cole makes a better café au lait, but I was looking to sit, relax, and do a little work at the coffee shop and that place is too loud and busy to be able to really relax. The people behind the counter were really nice and the service was great. However, the setup of the shop and the chairs weren’t really comfortable.

Had very good, fast, and friendly service here. As always the coffee was great. No pastry warmer/​toaster though!

I’ve been coming here for years and get the most consistent and delicious espresso drinks with expertly created foam (whether in the mood for a latte or just a cappuccino or macchiato). Additionally, the crew here at Tully’s are what make living in a neighborhood so sweet — they are genuinely friendly, know their customer’s by name and their «usual» drink.

Intense dark mocha fills my need for sweetness. Thank you Tullys

I must say I have to give props up to the entire staff at Tully’s Coffee! They are the best there M-​F. Not sure about the weekend cuz I don’t get coffee on the weekends. The staff during the weekday is just amazingly excellent at what they do. Every morning when i go it’s always a pleasure. I alawys leave with a smile on my face and my cup of coffee. To me i feel that Tully’s coffee is just right. Not too strong and not too sweet so it’s in the middle of Starbucks and Peet’s. It’s been my favorite coffee place since 2007. I use to go to the one on Van Ness and Pine when i worked nearby and now i enjoy going to the one in Cole Valley. Thank you to the morning staff at Tully’s.

Oh Tully’s you are a massive disappointment. Stopped by on a cold, rainy day looking for something to warm me up. I decided on a vanilla latte. Probably the best way to describe it is steamed milk with an extremely subtle trace of coffee flavor. So weak, that I’m doubtful that there was actually coffee in it. It’s unfortunate, because I paid $ 2.79 for hot milk. Totally not worth the money and I won’t be returning. I wished it had occurred to me to stop by Café Reverie across the street. Two stars for friendly service.

I really don’t know why I like the place so much, I guess its the staff.
The area has lots of coffee options but I am just drawn here. The line at the boulangerie is forever and the spot next to the video store is not all that. The place is nothing fancy or special, but in thinking about it – it has to be the friendly familiar faces working behind the counter that keep me coming in.
If management is reading this give them a raise.

This place is down the block so I’ve gone there because it’s close.
Each time the coffee is weak and tastes bad. I’ve bought their beans and they aren’t good either. The shop is small and only a few places to sit.
The worst part: they charge extra for orders consumed in the shop. A surcharge on top of a $ 3 drink! Peets/​Starbucks is so much better, not to mention all the great non-​chain places. Never going here again.

I’ve heard of Tully’s Coffee but I’ve never been visited the actual coffee shop until today. It was a chilly morning and I needed something to warm me up while waiting for a table at Zazie. I’m more of a tea person so I was disappointed with the tea selection. There wasn’t a lot to choose from and it didn’t seem like high quality teas.
Instead of ordering tea (and probably getting disappointed by the quality), I ordered a regular coffee with a splash of half and half. Whatever coffee was on drip for the day was pretty good — nice, rich flavor.
Although my experience was pleasant and the coffee enjoyable, I wouldn’t go out of my way to come back here. Like I mentioned before, the tea selection isn’t that great. Also, on the few occasionsl that I do order coffee, I have it with dessert and I’d probably go to La Boulange de Cole with all their yummy pastries.

Having lived in the neighborhood for several years, I have tried this Tully’s now a handful of times and been consistently disappointed. I have found the clerks to be mostly surly, and the coffee beverages to be sub-​par. Today I wandered in to give them another chance since it had been awhile and they sent me a coupon. Unfortunately, they said that the coupon wasn’t valid «yet» even though the details listed on the coupon said otherwise. Hmm — not so good, Tully’s.
I give them 2 stars (vs. one) since the latte I had today was decent. Otherwise, you are way better off going to Reverie or La Boulange for a consistently good coffee beverage and friendly staff.

Your typical coffee shop but what I love about it is that their prices are incredibly reasonable and they have an amazing blueberry bran muffin that everyone should try!
I do have to echo the sentiments of some of the other reviewers though — the baristas (or whatever they’re called these days) are kinda moody and not that friendly. You can definitely tell that they are not loving their job — and I don’t think it is because I am in there at 7am.
I’m not a coffee-​drinker but friends of mine says their coffee is decent and I like their tea selection — so unless you are looking for a Starbucks experience where you want to sit and hang out at the coffeeshop all day — it serves its purpose as a neighborhood stop for locals and has delicious muffins!

This Tully’s is a real drag. I have had very few positive experiences at this place. I now only go across the street to Reverie (a gorgeous café with a back yard with great staff).
Specifically, one time I was the only person in the store and ordered a green tea. The guy behind the cappuccino machine forgot to make my order: pour hot water into a cup with a tea bag. After I politely asked if my tea was coming up he told me he didn’t make enough money to remember what I wanted. Nice.
Also, there is a guy who works there pretty consistently who I find to be off hand and dismissive. I always get the feeling that I’m an annoyance and interrupting him from doing something that he would rather be doing. I am in the service industry and am pleased to be able to tip above and beyond the cost of my coffee. As a patron, it is not above me to give the servers big a smile and a polite «how are you»? But in this case, common curtesy is not part of the job description. It seems like a bad mood is pervasive throughout the café staff.

I like this place, it is in a great little neighborhood. Coffee is good, but watch out what you pay for. Even though they have a sign that says «Morning pastries ½ off» in front of two cakes, those cakes are not 50% off, it is for a few specific pastries I don’t really know which ones, it is not obvious. Plus sometimes I get charged $ 1.90 for a tea and sometimes $ 1.50, I guess it depends on the weather ;)
I still come back…

This place is among the consistently worst coffee shops I’ve ever been, in San Francisco or any other city in the world. This applies only to this Tully’s, not other Tully’s in the city or elsewhere.
Now, this is a chain coffee shop, so how bad could it be? The coffee & other beverages are okay. The free wi-​fi is a great bonus in a wi-​fi free neighborhood (this is the reason for the one star). The location is convenient to the N-​Judah and MUNI bus stops, expecialy on groggy mornings (the reason for the other star).
But the service here has always been terrible in my experience. I’ve held off writing this negative review for nearly two years. I’ve wanted to give them a chance. But every time I come here, they either forget my order, or get the order wrong, or are just inexplicably rude. In particular, the guys there have this «I just don’t f**in care» attitude or seem really put-​out to do things for you like, well, take your order, keep it straight, and then actually make it. I don’t get it.
I don’t get this consistent assholish experience anywhere else, I’m being polite & civil, I really have given them the chance that maybe, maybe it was just me or a bad day for them. But I’ve been here nearly a dozen times, over different times of day, over a period of two years. And it’s the same every time.
So this is probably the last time ever they get my business. It’s just not worth that queasy yucky feeling I get when bad attitude is served as unfortunately expected.

I’m so over Starbucks! So happy there’s a Tully’s in the hood. Every time I’m there the guys behind the counter are super friendly and helpful! I typically get a latte with sugar-​free vanilla. delish! However the other day they recommended sugar-​free caramel. WOW. Great suggestion guys. this is now my new fav.
I’m VERY surprised with Thao’s review! I’ve never had less than excellent service at Tully’s.

As far as coffee houses go, this one has three things going for it:
— Free WiFi, and fast too.
— Rusty the proprietor is excellent.
— The bathroom has a vacant/​occupied lock system, a la airplanes. This should be standard equipment on all public restrooms, but this Tully’s is ahead of the curve.