The environment is clean and friendly, service is good but pricey. I was encouraged to try the VOS spa due to their KRON4 promotion of $ 50 worth for the value of $ 100 however the gift certifcate was issued in $ 50 increments. During the advertising there was no restriction in using the GC limit nor listed on the gift certificate, therefore they only take one GC at a time of service, that means the spa encourage you to spend more money for multiple visit. I would rather spend the money at the Indian Spring Spa or Kabuki Spring Spa for the service that worth the money. I been to many great spa locally and internationally, and this one is just ok and bit pricey. I get a monthly 55 min massage for only $ 50 in financial district(Market & Powell) that I highly recommend for the price and service provided by sole owner by Maryann at 412‑7366.