Kohl’s

Everyone there is so friendly and great. It was such a great atmosphere. I especially appreciated the help of Daniel Y. He was so helpful and nice

In a word yuck very unstylish and overpriced for stuff you can buy at a thrift store poor quality too

I know why this store is closing. … Customer service? Well if they are on the floor then no, they don’t help and rather talk to each other than help customers.

So sad. The sign hung outside says this store is closing in June 2016. Just a few more days.

This Kohls is always a messs, but you’ll find something to buy for sure. They always get you with the $ 10 Kohls cash.
Sometimes you can find some really good deals and items are usually cheaper than the price tag. The only downside is the check out lines, even if there’s one or two person in front of you, it can take forever.

David helped me in the shoe department. Great selections, flats or heels and the sizes aren’t always available but you can also buy online. He was wonderfully helpful. All other associates were very nice and I had a great time shopping there. Super great staff and team!

Best customer service!
Today while shopping for a new pair of shoes for my two year old, he decided that he would go barefoot in the stroller/​shopping cat for the rest of our shopping trip. I put his shoes in the shopping cart while we completed our shopping. After checking out, my husband carried our son to the car leaving his shoes behind. While driving back home we realized that we had left his shoes in the cart. These are very special shoes that grandma had just gotten for his 2^nd birthday a few weeks ago. They are his most favorite shoes. Ligh up ninja turtle shoes. What can be more fun that that.
I immediately called the store and spoke to store manager Denise. I explained to her that we had left my son’s shoes behind. She immediately went to check the shopping cart area with no luck. She took my information in case they found them. Needless to say, we drove back to the store to check for ourselves. I went to the customer service area where I was told that Denise had come by looking for the shoes. The lady at the counter told me that Denise had looked for them in the shoe area and pretty much all over the place but that the shoes were nowhere to be found. Again, I left my information just in case they found them.
As I walked out of the store, I got a phone call from Denise telling me that she had found the shoes. I was thrilled! Denise explained to me that she had found the shoes in ten Levi’s area. I guess a customer found them in the shopping cart and had just left them there. Now, what are the chances of Denise randomly finding them in the men’s Levi’s section? This tells me that she had looked for them throroughly. I really appreciated that. She went ABOVE and BEYOND her duties to help me find these lost shoes.
Also, when I called the last time to thank Denise, the lady that took my call told me that Denise is just that type of person… one that will definitely go out of her way to help customers. I really can’t think of any other store where I have gotten this quality of customer service that Denise offered me today.

The only Kohls in the area.
I usually do my online returns here. The customer service area is in the back. You usually do not need the receipt if you pay credit card, they can look up your order through the card.
Getting out is annoying. You can only go one way when you exit.

The store is very nice and clean, I came a few days after christmas to see if there were any sales.
After browsing the store I came across a nice Adidas duffle bag for $ 26. As I was still shopping the store announced they were closing in a few minutes and if all the customers can check out. After waiting in line and paying for my items, I looked back at the receipt and I was charged $ 31! I went back to the cashier to point out the mistake and she asked to the see where I got the bag, after showing her she and she walkie talkied the manager and they both agreed, that it had to be sold for the displayed priced. As she was about to fix the mistake, another employee argued with me saying that it was not the same brand…
How the heck are you going to argue when it said Adidas Bag and had a bunch of other bags that were exactly the same under it for $ 26?!? After that the rude employee said that I wanted to return my item, it was took late and the store is closed!
Worst customer service I have ever received at a department store!

I’ve been a long time lurker on Unilocal and I’ve been meaning to write reviews of all my experiences (good and bad), but just never got around to it. However, I had a very pleasant experience here and I wanted to share my gratitude, especially to the manager John, for all of his help.
I never really shopped at Kohl’s, but I was searching for specific dresses for my engagement photos that were an exclusive line at Kohl’s, so I went in for a visit and found a few pieces that I was looking for. From the moment I walked in, John took care of me and went out of his way to locate which stores had the rest of the items on my list, searched for a discount code that I could use for my purchase, and ordered some of my dresses online to be delivered to me. I know it doesn’t sound like much, but I was in the store for well over an hour and he attended to me the entire time.
I know this review isn’t much of a review about the store and the products itself, but John was just so kind, patient, and personable that I felt inclined to show my appreciation. My belief is that a business could sell wonderful products and have great appeal to the public, but a business isn’t a business without great customer service.
So SHOUT OUT TO JOHN! Thank you so much for everything, it’s because of you that I will be back to your store.

First off, this review is based solely on customer service and not on Kohl’s products. My boyfriend and I had went on a late weekday night to find some items for an upcoming wedding. He had a hard time searching for dress pants as everything was very unorganized… and to be honest their pricing isn’t even really bargain pricing if you don’t have a coupon or their credit card. I had purchased a Lauren Conrad necklace and decided I didn’t like it so I went back yesterday to return it. I stood in line at the front registers for 5 minutes and showed the gentleman my necklace and said I wanted to return it and was told that all returns have to be made at Customer Service in the back of the building. OK, no problem… I headed back there and stood in line for 15 minutes with only one person waiting in front of me. There is one person working behind the desk while I counted FIVE other employees around trying to look busy. Seriously? I come from hospitality and guest services and have always been trained to never let lines build up. I finally make it up to the desk and one of the other employees asks for help and the ONE girl working spent another 5 minutes helping him with his computer in the back office while I waited. She finally gets back and proceeds to tell me that they do not take jewelry returns at customer service because they’re not allowed to have any jewelry behind the desk. REALLY!!! I then proceeded to the jewelry department and had the pleasure of waiting in yet another line. So all in all, to get a measly $ 16 refund took 30 minutes… when it reality, it should’ve only taken 5 minutes. I’m not even mad about the waste of time, I’m more angered at the fact that their employees are not properly trained. Really Kohl’s, it’s not that hard to teach your employees where certain returns go. After all, there are a ton of better choices to shop at and I will probably not go back here.

I shop here for my daughters and myself. Wonderfully discounted, regular sales of seasonal stock, and Kohl’s Rewards program including incentives like Kohl’s cash. In women’s, their Sonoma, Croft & Barrow, and Vera Wang labels are a delight. Nice housewares selection, as is children’s department and toys and books. Tried to get spousal unit interested in men’s section, but he prefers Sears and Macy’s. Through their Kohl’s Cares promotional, local children benefit from sales of books and stuffed toys. I have been to Rosemead and Alhambra stores, and the Rosemead location is the newest one, impeccably clean, and has a family restroom. I cannot rave on enough about this Kohl’s. I love this store!

Its hard to shop at Kohl’s.
You don’t want to deal with having another credit card, yet this is only way that makes shopping at Kohl’s make sense is to own a Kohl’s card.
Of course, the non sense 20%, 30% scratcher coupon you get from the mail every other week that files up your drawer.
It complicates life, basically.
Cleanest restrooms in the area though.

I like this store a lot. My first visit was so-​so, as items were a bit messy with slow services from the cashier. However, my visiting experiences get better each time. I had found great deals during this Thanks-​giving season. You can tell the cashier/​check out session has improved with more neatness.

I guess this works here? I don’t know, the few times I’ve wandered in here I feel like I’m shopping on hallowed ground. Growing up, we ate at Clearman’s Galley so many times, lovingly remembered as «The Boat» by those in the know. It was a place where biker gangs and families could share one of those big wood tables without fearing each other, and get down with big chili burgers, purple cabbage salad, and their famous cheese bread. Yeah, I know… Same parking lot, blah blah blah. It ain’t the same, and we all know it.
Oh yeah… Kohl’s. It’s like Mervyn’s slightly more tacky younger sibling. They have the same Docker’s and Levi’s, the same shoe department with four pairs of my size 13s for about $ 25 more than I had aimed to spend at a department store. Sure, go ahead and buy the 12 pack of tube socks… You’re already here, even though you know you’re $ 4 north of the WalMart price for the same package.
On that note, that might be the best way to put it: if you need to go to Bed Bath & Beyond, JC Penny, Famous Footwear, KMart’s Toy Department, Aaron Bros. Frame store, and maybe a lousy jewelry store… But you only had time to make one stop… I guess Kohl’s is your store. Considering there are superior alternatives to all those establishments for the wares you might seek at them respectively, that also gives you a frame of reference for your Kohl’s experience.
Yeah, I’ll go there when I need new Docker’s. But I’m thinking cheese bread, a fried half chicken, and a big frosty mug of draft beer while I watch the Dodger game on a crappy but giant big screen TV in the corner. You know what I’m talking about.

This KOhls was AMAZING
–Not much traffic
–Organized
–This will be my go to store
–Love that its all 1 story

Love the low prices !! I’m happy with the selections they have, finding more things that fit me better than other stores.
Staff is very friendly !!!

Kohls always feel a little bit like Kmart so if you’re looking for affordable warehouse-​like environment then this is the place for you. Great thing about Kohls is that they always have special deals and coupons. Not really my favorite place to shop but price-​wise it’s pretty great.

I used to make fun of women who shopped at Kohl’s but now that I’m a mother, I realize why it’s so awesome. Yes, there are some questionable fashions being sold but there are also some stylish items too (Lauren Conrad, Elle) at really great prices. Kohl’s has a fantastic selection of infant clothes and toys too. You can even get a new juicer or toaster, some yankee candles & some nice towels while you’re at it. It’s kind of an awesome one-​stop shop department store that is totally affordable.
Kohl’s cash. What is this?! I got $ 20 Kohl’s cash from my $ 100 purchase. And I’m not talking one of these «spend $ 50 and get $ 20 off deals. It’s an actual straight $ 20 that I can use like a gift card. So I’ll take my $ 20 Kohl’s cash and happily buy my baby some new toys or maybe a new summer outfit.
Yay!

Dockers prices were awful. My rating is for that particular item.
My purpose for driving all the way out to San Gabriel was to buy some new Dockers for my husband. As most of you know at least 90% of guys hate to shop, hence their moms, wives, girlfriend, or significant others will take care of this. Personally, I don’t mind shopping, so that’s alright with me.
In the past Kohl’s has had relatively good prices on Dockers. This was definitely not the case today. The prices for this particular brand ranged around $ 72.00 a pair. See my photo. Are they kidding me? Sorry Charlie. I’m not paying $ 72.00 for a pair of Dockers. It’s not like they’re designer jeans where you’ll pay high prices, but they’re cute so that’s acceptable. Needless to say I hightailed it out of there.
On the display they note you can save 20% if you open an account. I don’t know about my fellow Unilocalers out there, but I really don’t need another credit card with more junk mail and coupons. It’s an endless and vicious cycle.
The bottom line is that I don’t want to be forced to open an account to save some money and the prices are too inflated for what you are buying. Bye bye Kohl’s and hello JC Penney. See my next review for JC Penney.