Burger King

They only get one star because the mexican woman in the front with the blonde hair has very poor Customer service they should put her in the back to scrub toilets. P. s this is the morning crew. I hope this ain’t the manager with the blonde hair and wears handkerchief !!!

Ok… so I hate to do this but this place is so unprofessional. We went to order some food at the drive through and the lady was not really in a good mood. No smiles nothing! When we drove away and after two bites we noticed our burgers were not war and the cheese was super cold. The whole burger tasted like it was made in 20 secs. I thought they flame broil their patties? Ugh, I called and the managers name was Raquel who happened to be the same lady that took our order and gave us our food. She was rude on the phone and after I asked told her what happened she said «what do you want me to do?» Then hung up on me. I called 3 more times and got no answer… Wow! Just because you remodel the place does not mean you should have higher expectations on the service or the food… Im never coming here again… rude!!! No stars!!!

friendliest and helpful staffs ever! got into car accident and they let me park there overnight, towing couldn’t come till next morning, bought myself a meal while trying to call everybody. They just made my ordeal a bit easier, you guys are awesome people

I really like their bk veggie, hence this review. I am borderline vegetarian. I love their veggie burgers. Last time I had 3. They were so good. I felt a little guilty. The service at this location is good. They actually have a tv. They have wifi. I like to relax and surf net or watch tv while eating. Thanks for good service and food

This is the worst Burger King EVER!!! I only go to it because it’s on my way to work but I’d rather go out of my way to a different one from now on sucks the recently remodeled it the should have got new employees with that money instead, only reason it’s getting one star is cause I Have to.

Wish I could give negative stars to this place! WORST customer service, from a manager too which makes it 10x worse! We waited 9 minutes in drive thru, paid, and were waiting again for our order… they come to the window and tell us THEY rang us up wrong and we owed an additional $ 3…really? Instead of comping us they want to charge us for their mistake?! I could see if it were $ 6 or $ 10, but $ 3 and after a long ass wait, no thanks. The manager was rude, and showed no customer service skills. We were so irritated, we requested a refund and left with no food.

This place is ghetto, all the homeless are lined up with there carts and just loitering and asking for money. Inside there a homeless guy hacking up a lung while im trying to eat. If i could take back the one star i would.

I tend to only write reviews if the place is outstanding or completely terrible, in this case it is the latter. The customer service from the «manger» is absolutely horrid. I had ordered lunch for myself my son and brothers. I ordered an apple cranberry salad. Paid for my order saw a salad and drove home. Once there I noticed I was given a Cesar salad, not the apple cranberry. I called and told them I had been there no more than 15 minutes earlier and was given the wrong salad. The woman on the line said «no you got the right one.» I told her it was clearly not what I ordered and I the receipt I had was proof of that.
Then shit broke loose. She started yelling getting short and interrupted me at evey word. I asked for the manager, she kept interrupting. FINALLY, she admits she is the manager, though I find it hard to believe someone so terrible at customer service could be the person of authority. I asked for her name, she refused and kept saying she was not rude after I called her out on it. I asked no less than 6 times for her name without an answer. She paused and spoke to someone else is Spanish and then they came to the phone. The girl that had taken my order then told me thar she took the order and she put the correct salad. I asked if the pervious woman I spoke to was the manager, she said she was. I then asked her for the managers name. She tried to change the subject. I told her I was gonna call corporate offices. She then said the managers name is «Rachel Fernandez» although given the hesitancy in telling me her name, who knows if it is even her real name. I thanked her and hung up.
Rachel Fernandez, if that is your real name, I hope you are reading this. You have TERRIBLE customer service. Maybe you were having a bad day, who knows. But judging from the rest of the reviews on here, I doubt it. Anyone thinking of going to this location, please don’t. It is terrible. I kind of feel bad being so blunt about this horrible service as I’m not one for confrontation. But this place left a TERRIBLE taste in my mouth.

If only I could put ½ or no star for this place. Are f. Kidding me, dirty parking lot, dirty drive thru, dirty attitude. Stinky place and ghetto. Geezz ! what an unsanitary place. More like BUGER KING. OMG! Someone hit this with a wrecking ball.

I hate leaving bad reviews and wanted to like this place, because it’s convenient. Unfortunately, we came here one night, and although it was completely empty with one person at the cash register, she looked bored and didn’t make eye contact, and was also slightly disrespectful.
We ordered, food was fairly fast, but then it was lukewarm-​borderline-​cold when we ate it! I understand it’s dinner time and your BK is dead, but no matter where you’re located, service and food should be the same from one location to the next.

I came here at 10pm. Was the only person at the drive thru. Girl on the intercom said to give her a second. I waited 2 mins and finally had to speak up. As soon as I said hello, she said I can order. When I pulled up to the window, I hear the workers talking in Spanish, laughing, and one of the girls were singing to a Spanish song that was playing loudly. I even heard a guy coughing. I was really concerned with the contamination of my food. It was another min or 2 before someone came to the window to ring me up. My burger was not even warm! Will never come back to place! I wish I can give them negative stars!

I have gone to this BK a few times and have never been satisfied with their service. Workers conversing with a non — customer boy friend. Not busy and can not even get a simple oder right. Not a cracked of a smile on their faces, unless ur a guy. Not a very pleasant Burger King to go to.

This got to be the worst bk I’ve been to. It Dirty. The Lady’s wear no hair nets. Even the ones in back preparing the food. I won’t eat here no more no matter how many coupons they send me in mail.

The food here is GREAT, but the staff is usually busy doing their own thing. I’ve had to honk a few times to get them back to the window. I consider honking at the window rude, but when it’s the only way to get their attention, well…

This BK is almost always dirty on the outside. I feel bad for the people that work there because this is not always their fault as the local riff raff just throw there garbage on the ground. My two star review isn’t based on customer service at all. I’ve been in here maybe 10 times and every time the staff seems pleasant enough. The food on the other hand is not pleasant. I think BK needs to get with the times and put something on the menu for people who don’t like so much processed crap. It’s almost 2014 for Pete sake AND it’s California!

Came here for a coffee and a baconburger. Told they don’t serve baconburgers at this branch. So I was offered a «french fry burger» (wait, what?) which they said is the only thing available on the dollar menu. Didn’t want that so paid extra for a bacon cheeseburger I didn’t really want either. Later in the day, ordered a «single stacker» which they don’t show on the menu for some reason — maybe because they don’t want to display cheaper menu options? It arrived almost cold, bun wasn’t toasted, a miniscule piece of bacon and almost no sauce. Some new meaning of the phrase «smothered in», apparently. Staff look miserable, no smiles, no expressions of thanks or interest in the customers.
Apart from that, the place was clean and bright and the coffee was hot so it gets a star for that even if it doesn’t offer refills. If you don’t want to eat in McDonald’s just up the road, though, and you can’t afford more upmarket fast food options, I’d consider some other alternative than this one.
Restaurants in the USA aren’t obliged to provide water for free, so it’s no surprise that this one has a prominent sign saying you don’t get water unless you buy food. Free water is cheap and does engender goodwill with customers, but you get the feeling this branch couldn’t care.
There’s free wi-​fi, which I didn’t try as I have a hotspot and the store is directly opposite a cell tower, but no power sockets for laptops. There’s also a TV tuned to CNN which some customers may appreciate. Still doesn’t make up for the cold burger and the miserable attitude, though.

This is your standard, crappy burger king. I had a really terrible cup of coffee here, which made up for being terrible by being $ 1.72 and extremely hot. My companions had food, which was more expensive and ultimately less satisfying.

When you are duchess of an establishment it is obvious that you like said establishment.
yes I said it– duchess. I am the duchess of Burger King– so I guess I should be called Burger Duchess. Sounds good.
I come to this place because it is close to my work. likethisclose. AND sometimes I just want a freaking whopper jr with a Dr. pepper. I love the onions and mayonnaise and salty slightly shitty fries.
I may be a burger king addict. One thing I have to say though is there is a homeless convention somewhere close to here meaning a whole lot of homeless. But I dont mind.
Also the bathrooms are foul– but it is burger king not The Counter.

Overall your typical Burger King. The service is very quick and the food consistent.

Stop here for deep-​fried stale fries and onion rings. If you think fast food fries never go bad visit here by all means, you’ll be (un)pleasantly surprised. And what is with the weird dense bun on chicken sandwich?
I only went here because I was close and had forgotten why I stopped going to BK. 1 star to thank them for reminding me.