Crazy 8

Selena helped me with my purchases! She’s the best! Super friendly, so polite. Will be back:)

This is a great store with reasonable prices. Customer Associates have always been friendly and helpful.
Only downfall is, there is not a whole lot to select from in the bigger boys sizes. Other than that, I will continue to shop here.

Standoffish manager. I bought clothes online that were too big. I went to this store to return and brought my order number and order confirmation email with full order detail along. Manager said that she can not pull my order as I needed to bring the receipt that came along in the package. Not the online order confirmation. I would say that its the height of incompetence that she can’t pull the order while I have order number, the credit card I used to order, and I am a registered user. Ideally, they should be able to pull all my order with my name as I am registered user. The so called order number was totally useless to return the items. I told manager that is really inconvenience and I won’t buy from crazy8 again if I have to hold on the hard copy of the receipt. Manager shrugged and said, ‘ok’. I would not bring my money here if they have no interest to retain a customer.
Finally, manager said that she can return them without receipt, that means that she would ring the code of each item and will give me store credit. When she rang the clothes, they came up to be $ 3 or $ 4 for each item. While It was clearly printed on my receipt that I bought them for $ 8 or $ 9. Same items were available for $ 8 in the store. So, I returned the items for less value and had to buy something to use the store credit she gave me.
It doesn’t make sense that they would print the number required to return only on physical receipt that they sent in the box and there is no other way to return. In this age of online shopping its not possible, I am convinced that manager was incompetent and didn’t know how to use order number in the system.
I will continue buying sweater dresses from burlington coat factory next door, from amazon and little lass brand online. While I liked their styles in tees but their material is thinner than Carters and tad bit expensive than Carters.
They had absolutely no collection for boys. In the month of November they had no tights, thermal, caps, or jackets in the store. I would rather go back to Carters where I can shop for both my kids, coupon pulled up on phone works all year long and have plenty of clothes for each season. And order number means order number and not good-​for-​nothing number.

Today, I went to this store to purchase some toddler cloth for my friend’s toddlers. I didn’t shop here because I saw odd situation happened between the associate and a mother with children. I didn’t see that this store is friendly at all because the associate asked the mother to take the stroller outside before shopping at Crazy 8.
A mother with her children inside the stroller was about to come inside from the mall. As she entered the store an associate stopped her and told her to exit the store because she wasn’t welcome with a stroller. I was pretty shocked of what I witness because in the past I have seen many mothers carrying their children inside the strollers and walking around the stores, malls, and etc.
But I have «never» seen any stores that abandons the strollers. From what I saw, the mother was upset and asked questions to the associate. I bet that she needed to use the stroller to carry her babies around. I understand how she feels because I have experience with carrying a baby while I go shopping. It’s very stressful and will end up with muscles aches from carrying the baby in the arms for too long.
By looking at the mother’s face I could tell that she was furious and she turned around and walked out from the store. I did the same thing because I left the empathy from the mother’s feeling. I bet she wanted to look for a good cloth but she was stopped by aggressive associate who wouldn’t allow her to shop with stroller.
I started to stop shopping by dropping all the cloth that I had on the table. I walked away and never looked back at the store. I bet this store will lose customers interest because of their ridiculous policy about strollers. I’m going to avoid shopping at Crazy 8.

I really love this store. They have awesome stuff that’s not too cutesy. The only downside is how small it is. Not a huge selection :(

Awesome store! The sales lady was very nice. I was able to wheel my double stroller around without issues. I love Carter’s but it has become kind of uniformish. It’s nice to find something different of height quality and at Carter’s price!

So I’m taking the rating down… As they wouldn’t let me in the store with my stroller… Hallo! It’s a kids store with a baby section… Where would you like me to leave my child!
I refuse to shop here until they let me in with my child!