This place always has a come up! Last time I went I got 2 shoes some sandals and flats. Juliet was also very helpful and super nice! If you go in there see Juliet she’s so cool made shopping there even more fun and exciting!
Vivian D.
Évaluation du lieu : 3 San Jose, CA
DB Shoes has a wide variety of really nice shoes. What could have been a $ 140 purchase ended up being only $ 50. Almost everything was discounted, which was great. The only issue I have is the customer service. When I was paying at the register, the cashier was displaying poor customer service. After handing her my debit card to pay, she just tossed it back. Literally. She held the card and just tossed it at me. It was very rude. She also glared and my mom and me the entire time. Not sure if we even did anything, but oh well. Maybe she’s just a bitter troll.
M K.
Évaluation du lieu : 1 Palo Alto, CA
I bought a pair of shoes a week ago, after spending 2 hours in the store trying two different sizes, because one was too small & tight, and the other was so big so I told the lady on the register that I’m not sure & I might return them, she told me sure within 30 days(and she never mentioned anything else about the return policy) then yesterday I went, and I asked the girl on the register(a young thick girl who has tattos on her arms) if I can return them and she was so rude telling me, it seems that you wore them I told her, yes I did for one day only when I bought them & it was in the mall, she said(in a loud rude tone) «but that doesn’t look like in the mall, it seems that you used them in the street !!! I will not do the return for you, have a nice day !!!» translation: you are a liar — get out of here(that’s how her words sounded like) I will never ever buy any shoes from that place again, I was treated in a very embarrassing way in front of many other customers
Elizabeth H.
Évaluation du lieu : 1 Morgan Hill, CA
5 people in-line with one register open and Another lady on another register stands around drinking her water putting on her hand lotion doing nothing. I was returning an item and The lady helping me at the register call her Ashley who then Gave me a long lecture about taking off the tag on my items being returned. She said next time it won’t be allowed after experiencing her attitude there will be no next time shopping here
Sabrina K.
Évaluation du lieu : 1 San Jose, CA
If I could give no stars I would… Worst employees ever who give costumes incorrect information and then don’t go by it. Bought a pair of walking shoes but before I bought them I told the girl that I have issues with shoes lately and that what was the return policy before I buy them. She stated that with the recipe and the original box I can return them. I even asked if I wore then to work or for walking 1 day if that was okay and she said YES… So then I bought them. I wore them not even 15 mins and they hurt my feet so bad that I walked home barefoot. Came to return them and they refuse to take them back stating they can resale them now. That’s wrong God know how many used shoes they put back on the floor to resale that’s disgusting…
Tiffani B.
Évaluation du lieu : 5 Oakland, CA
Great Shoe selections, especially for my size. Bought 2 pair of shoes for 33.00 for my Vegas trip.
Tin F.
Évaluation du lieu : 4 San Jose, CA
great selection of shoes. Wide range of name brand and no name brand shoes. Reasonable prices. Scored a pair of Clarks ankle boots for 50% off. Minus one star for lack of customer service. Place is huge that is hard to get assistance.