Elite Cleaners

Elite cleaners is awesome! My family have been patrons here for several years. Joan is a very sweet lady who cares about her customers, she does all the alterations for my stuffy office clothes and pretty dresses. The ladies who work at the shop are great and give excellent service. Ladies here treat me and every other customer promptly and politely. The renovated shop with plenty of parking in the back is clean, smells good, and always looks neat. Elite makes the chore of dry cleaning drop off & pick up a pleasure. Thank you Elite Cleaners!

The cleaning wasn’t that bad, but my clothes were easy and not fancy. However, I had them take in the straps of one of my favorite maxi dresses. The straps cross in the back. They took in the straps, then sewed one of them back on incorrectly. They double twisted the strap then sewed. (I don’t sew so not sure how you would describe this in seamstress terms). Plus the seam was not straight. They told me «we won’t make you pay extra» to fix it. I said, «I wouldn’t pay extra anyway.» Surprised they didn’t offer a refund. Not going here again.

This is my cleaners that we are using since years. Not cheap, but Fast and quality service, The employees there are always friendly and gentle. Good local business.

My boyfriend takes his expensive Ted Baker shirts here all the time and they constantly break the buttons. We have to tell them to watch out for the buttons over and over, they make an effort for like… two drop offs… and then they start breaking them again.
Location and hours are convenient but I keep encouraging him to take his shirts elsewhere. Particularly after he picked up two blouses of mine and there was a note on one that said «Sorry, that’s the best we could do.» Huh? There was like one teeny tiny spot of olive oil on the blouse and you couldn’t get it out? Every other cleaner I’ve been to can. It wasn’t even silk.
Come on people, you’re being half assed. :-P
Even if he keeps taking his stuff here, I won’t.

Have gone here for a few years, mainly as I am just too lazy to find another place. They do no better than okay job; I have had to return several shirts to get repressed as they will have a fold or some other issue. Also they never replace buttons they break. My real issue however is that they say they will be open until 7PM, I have to jump through hurdles to get out of work, race across town and I get there at 6:50PM to find that they are closed. This has happened three times and it is so frustrating. The last time this occurred I explained this to a young women working there the next day and she didn’t seem to care much and displayed a pretty bad attitude. I asked her for a general manager contact and she said she was the general manager and the only one I could talk to. I am guessing she is the one who leaves early and wants to cover her tracks…
I would strongly recommend going elsewhere.

I’ve had pretty good experiences here. The hours of service are convenient for me. I will say this is the most I’ve ever paid for dry cleaning services, but they do a nice job. I’ve only used their tailoring services once. I had to have a pair of jeans shortened, they charged me $ 10.00, that seemed reasonable to me.

Knew it would be pricey — $ 104 for about 11 items. WOW, when got my blazer back w/​my coffee stain on it. They said, «it’s hard to get it out…» REALLY? It’s coffee not red wine. They re-​did it only at my strong request. Will never go back.

I gave Elite Cleaners a few chances to correct a reoccurring problem. Buttons where broken and would crumble off my shirts. Then I was charged to have new buttons sewn back on. It’s time to find another cleaners, it’s unfortunate since they are locate so close to work… :-(

I tried several cleaners in the Willow Glen area and these were the people I had the best experience with. Clothes were always cleaned on time, never lost anything (unlike Moon’s who always lost clothes) and just a consistently good experience

A quick one:
By default I patronize these guys… they are quick and the cleaning is pretty good.
I have to say, though, that I had a dress hemmed the other day (plain nylon/​lyra number) and it cost $ 35 to hem. Just a hem!
Dry cleaning costs there have gone up… but since Moon’s has closed down, there aren’t many options that are convenient.
Just a warning: don’t use the seamstress services… very expensive.