FedEx Ship Center

Driver didn’t knock twice. The first time I was sure I was home. But the second time, I made sure to be home and him run up to the door, put a sticker on my door and drove off. Just horrible. The end result was I had to drive to them to get my package. FedEx is now my last choice for delivers… if I ever use them.

I live in a secured complex and fedex driver would need a code to enter the building. They reported 2 failed attempts on my overnight package from Amazon, but no one called me from the door. They can keep coming day after day, but cannot enter the building without calling me… not sure why they even re-​attempted.
When I went to the shipment center to personally collect the packet, I reported the issue and expressed my disappointment (took 5-​days for an overnight packet)… but I was cut short with a rude «Have a nice day»…
Unbelievably :-(, not expected from a FedEx center.

Slowest service ever. Corporate needs to come and reorg this place. Horrible!

Promise me that you will never go here. Service rude and slow even when I came down here because it was their fault.

It’s the main hub for the South Bay, so even if your package comes from afar, you still have to drive here to pickup your packages within hours. They never listed on the door sticker the sender from field, nor an easy way (maybe it was in tiny print, I didn’t see it) to do their new free redirect service which will send the package to a closer location of your choosing online. That would have saved me an hour of driving. Fail FedEx, fail!
The service is friendly and things are organized once here, so it’s not all horrible. They really need to step up their efficiency and letting people know of product offerings.

Nope, No, Not.
My order was supposed delivered t yesterday (Friday) and yep today is Saturday and no package. Attempted delivery is the joke of the day. Well I guess we all know by now that FedEx sucks a@@.

Seriously want to give absolute ZERO rating for this location. Very very rude staff. They don’t realize that they work for a private company and feel as if they are super humans.

I consider myself very lucky that I have a great courier named Jerome Manuleleva. I live in a mobile park and don’t always feel save having packages delivered. I had to purchase a iph and it was to be delivered by fedex. I truly believe that Jerome knew what he was delivering and decided to hide the box behind the front door so that it could not been seen from the street. Gosh I was so impressed that he took the time out to put it in a safe place. I know fedex gets a bad rap sometimes but I feel that the company hired a dedicated employee when they hired Jerome. Thanks for a great job!

Didn’t even attempt to deliver, even though i was waiting for the package at home, and I get a delivery exception saying customer was not available. LIARS!

I wish there could be zero rating option in Unilocal then i would have given zero to this fedex office.
This is most pathetic fedex office as compared to other fedex offices. Staff here sucks. They don’t know how to treat their customers well. I wonder on what grounds fedex recruitment team hire them. They should be their to help customer and be polite with them which i guess is the basic utmost requirement and fedex fails in that badly especially for this location. They don’t care about customers time, money and no values at all. Really had a bad time and in addition to that they charge exorbitant prices in comparison to other fed ex office.
Really won’t visit this fedex office again for any shipment and for any collection.

Very bad experience, the staff is very rude, don’t treat the customers here. They overcharge as compared to other fedex branches. They care little for the customer services, your time or money.
This location sucks and should be avoided when possible. A big no no if you want something to be shipped. A very bad experience.

What is wrong with this place? I left a signed tag on my door as instructed to do so, been sitting here waiting for my package, decided to check the tracking info and guess what… my package is back at this Fed Ex location. Is the driver blind? The tag has been on the door since 8:30 this morning. The tag is still on the door and there is no new tag so I think they didn’t even try to deliver it today. Total BS. Now the tracking says I’ll get my package Monday. Cool. Thanks Fed Ex for ruining my weekend.

Zero stars if I could. This place SUCKS. One SLOW employee, working alone, huge line. Each package took him a LONG time to find. Out of the 6 people it took him 45 minutes to help while I was there, 3 of them were told their packages could not be found. There was a long line of potentially disappointed people when I left. Shame on these lousy bastards. UPS and the Postal Service are way more efficient…

Worst fedex office staff…3 times I faced the same situation in last 8 months … I reached here, went inside and no one was on the counter and people were just standing in line for half an hour before anyone showed up from inside. They don’t deliver the packages on time and put some weird delivery exception messages and force people to come to their office to pick up packages.

I’ve gotten to the point where I cringe when I see a package is coming my way via FedEx.
Two packages this week. I was here for both at the times they claim they tried to deliver. I ended up driving down to Dado St both times to claim the packages.
Looking at all these review and how long they have been out there it is clear management doesn’t care. So goes the decline of what was once a great American business.

They only hire slow people to work

I really really really, really hate FedEx! They’re terrible, and I think being dumber than dirt is a job qualification to be able to work at this location! Rude, lousy and lame.

I would give them a zero if possible. Twice they accepted my dry ice package and twice they rejected it and sent it back to my home without one phone call to notify me of any issues as requested. Easy issues that could have been resolved right on the spot if I was notified. The front end people are not trained to inspect packages for proper labeling but accept them blindly. It’s caused a lot of money and time for our business to deal with incompetent people who don’t care about their job. If UPS shipped bigger dry ice packages we would go with them.
If you try to talk to the manager they won’t be there. Left several messages with no call back. If you call ahead to ask if dry ice specialist is there he won’t be there when you actually show up. I give up on this location!

the WORST fedex EVER!
I ordered these to be shipped OVERNIGHT. do they even understand the definition of OVERNIGHT? because its pretty darn obvious that after 2 days, and not having my packaged delivered is def not «over-​night» .
I ordered these packages for my work. which means by JOB is on the line.
I called in this morning requesting that the package to be HELD at the location. a person called back saying «OPS we already threw your package on the car to be out for delivery. so if you want ot pick it up. it would have to be post 6pm or the next day».
SERIOUSLY? first you eff up my OVERNIGHT shipment. and now you also messed up my PICKED UP shipment too? the whole point of someone wanting to travel nearly 30 miles to PICK UP an item is to not have to sit and wait for HOURS for the package to be delivered.
I swear, these ppl are so incompetence to do anything right.

Soo… nothing new, like everyone else on here FedEx here really sucks monkey balls This will be more for venting purposes. Since you all see the horrible reviews already you know what to expect
To the no good lazy douche delivery guy that pretended to attempt to deliver last weds, I was freaking waiting here all day for you! But then to discover online saying office was closed was a slap to the face. No door tag no knocking… nothing!
Next day I know I wouldn’t be at the office so I put a nice message for them to please to deliver to the neighboring suite. This FOOLIO stuck a door tag, stating no one here for pick up/​office closed. No shit I put a sign there saying I wouldn’t be there can you please give it to my neighbor!
Called and file a complaint with FedEx, was being nice to the customer service person because I know it wasn’t their fault. They scheduled another delivery for today…
So I checked online and it said the package was out for delivery 4:42 am, I came to the office at 8 just in case. At 12 I saw the fedex truck, Finally!!! But nooooo the package was not on this truck! They are FedEx express and I was waiting for the FedEx ground. I checked online again and they had the audacity to say I wasn’t here again!!! WT! MF@FU@!!! I was here this whole time.
So I this time I called and requested a manager, which Jose helped me. He was courteous and apologetic. He told me he would have a driver pick up the packages and delivered to me by today.
Finally got it!!! So I give Jose 5 stars for at least making the wrong right. But I give this Fedex and the buttmuncher drivers (except last one that delivered my package) a –4 so that equates to the 1 star given