they have pretty good costumer service, I like this KFC because it’s conveniently just down from my work, my only issue is that they always forget part of my order!
Sandra R O.
Évaluation du lieu : 1 San Jose, CA
Horrible customer service! 2 young thug looking«girls» should not even be allowed to work here. If you ain’t happy, leave! I walk in smile and say hi to the cashier no she says nothing. I had to say hi again to get her to say hi. Not the way you greed customers. A note to the manager, loose the homegirls SMH
Ron D.
Évaluation du lieu : 3 Dededo, Guam
Friendlier service compared to the one along tully. Parking is really lacking plus they don’t have a drive thru. There are days when they don’t plan correctly and you have to wait for them to cook a fresh batch of pot pie.
Paolo T.
Évaluation du lieu : 5 Fremont, CA
wow, really good chicken, i guess with chick fil a and popeyes eating their lunch(pun intended) kfc has finally improved their chicken kfc used to be yucky this store has the monday $ 2.99 special, its better than the $ 5 fillup i am so going back here again the chicken was succulent, workers were happy kfc, does their chicken right, FINALLY!!!
Juan A.
Évaluation du lieu : 1 San Luis Obispo, CA
I walked in KFCs doors only to wait approx 7 mins to order chicken tenders for my son & a 5 piece hot wing for myself. Waited in line for approx 15 mins no joking, only for them to tell me there all outta hot wings. Then I had to wait an additional 5 mins for the rest of the tenders. This whole time other people are standing in line waiting and looking impatient while only three people working. No sign of boss anywhere! I’m never going there again! Poor customer service.
Tin F.
Évaluation du lieu : 2 San Jose, CA
You could tell workers here don’t want to be here. No hello, just«are you ready to order?» in a rude manner.
Liss A.
Évaluation du lieu : 4 San Jose, CA
They’re quick and friendly. Haven’t had a bad experience yet. I really think they should consider making a drive-thru though.
Ronnel C.
Évaluation du lieu : 2 San Jose, CA
The staff and food here is decent.
Sam G.
Évaluation du lieu : 3 San Jose, CA
They dont make pot pies after a certain time I guess… they do have tv’s tho if you want to dine in.
Kevin S.
Évaluation du lieu : 2 Santa Clara, CA
KFC is far from the pinnacle of fast food. To me their locations are usually dimly lit and greasy. This location is no exception. The food isn’t terrible, well maybe I should clarify. The food isn’t any better or worse than any other KFC location. My main gripe with this KFC is that while it is conveniently located on Story Road right near my house, there’s no drive thru. CURSEYOUKFCFORTAKING5MOREMINUTESOFMYTIME!
Marco O.
Évaluation du lieu : 3 San Jose, CA
–Mmmm! cheeeeeeeeeken!:D . Service here is stupid fast, like– I’d be ordering at the register then BAM!- they call my name and they already have it packed with everything I could’ve ever wanted. . that’s some David Blaine shiet going on here guyss-. LOLOL! jk:) It’s true though– they have quick service, the counter’s clean all the time. Someone’s always wiping counter tops in the back and the front. They greet you upon entrance, and they speak multiple languages:) I live nearby so I get their coupons. $ 10 for a bucket of chicken on a Sunday aka Lazyday?! SOLDTOME!.. I love my family, but not enough to waste an entire sunday slaving in the kitchen. Uhmm, usually– the chicken here is very very well cooked and if there’s leftovers, it heats up well compared to a couple other KFC’s that I’ve been to. Sides are okay, the gravy is watery– the mashed potatoes could use some milk. Aside from that, this place is solid. –1 star for not keeping tables clean. –1 star for dirty restroom.
Chris Z.
Évaluation du lieu : 3 San Jose, CA
Fast but not really friendly. We were laughing and trying to make small talk and they were like robots… At least the cashier was. But the food was good! Service counts but with basic fastfood the cashier smiling is not the most important.
Liltallone B.
Évaluation du lieu : 4 Santa Clara, CA
Not bad girl behind the counter was really nice and fast!!! Food was good and place was clean Only minus was that there was two homeless people asking me for money while I wad there
T Bird W.
Évaluation du lieu : 1 San Jose, CA
Seriously? How do you mess up a order that’s technically written out for you? A typically 10 order took almost 30 mins 00
Sherry P.
Évaluation du lieu : 3 San Jose, CA
Not worth eloquent words: this place stinks. Literally! As soon as you walk through the door, you catch a whiff of stale water(think muggy, humid, pond water). This branch definitely needs to check their ventilation system, or maybe open the windows to help air out the funk. And while you’re at it, can you also add a drive-thru? Pretty please? The food here is just like any other KFC — nothing special about the menu… but I do loove their Hot Wings. I always order their 9 peice to pacify the hubby’s cravings.
Rae A.
Évaluation du lieu : 2 San Jose, CA
First Impression: It’s not my favorite Chicken but I would have to say there’s something about that«secret recipe» that makes me come back for more! Their Hot Wings are a MUST try, something simple & crispy. Last Impression: Nothing beats when your having a «lazy day» and too tired to cook anything, you can always come here and pick up some dinner!
Dan H.
Évaluation du lieu : 1 San Jose, CA
My family lives around the corner but we never go to this location any more. We always go to KFC/Taco Bell on Bascom. We haven’t been to the Story Road one for years. But we used to go. About 4PM on New Year’s Eve a few years ago, we bought dinner and we all got sodas. The soda machine was out of carbonation so all the sodas were flat. We asked the people at the counter about it and they were like«yeah, it’s New Year’s Eve, we ain’t gonna fix it». Like, hey, I paid for a soda and it’s like 2 hours until you close. But, they said, «no, forget it, no refunds, tough luck.» That was the last straw of a long line of little annoyances, such as not enough seating, dirty tables and floors, poorly prepared food. Who knows? Maybe they’ve reformed by now.
Jennifer n.
Évaluation du lieu : 1 San Jose, CA
Ok, since I was in the area and little man wanted chicken, I thought I’d drop in. The parking here S U C K! If you don’t want a ding on your car do not even attempt to go here and save a chicken. Well…you really can’t expect much from the area(SSJ). Meh… was in a hurry, ordered, paid and got the heck out. The chicken snacker was a chicken crapper. It musta sat for awhile. Seriously, fast foods are hit and misses! This was a miss!
Stephanie B.
Évaluation du lieu : 3 San Jose, CA
service is slow here, but very friendly. the girl was really helpful. she gave me extra sauces and stuff. the front of the place was freezing. like the heater was broken. the register girl was in a scarf and all! all the tables were disgusting and dirty. eh.
Pearl V.
Évaluation du lieu : 4 San Jose, CA
Ahhh… my neighborhood KFC. They’ve remodeled the inside since I’ve last been here and it looks way better, but I always am just here to carry-out. Service is quick, but no drive-thru. SUCKS on those days when you’re feelin’ super lazy and don’t feel like getting out of the car.