Light Health Center

Amazing place and great service! Relaxing background music. Loved it and will be back!

BUYER BEWARE! This place discriminates against people who have Groupons versus those who don’t when getting an appointment. Those who pay at the venue get in right away versus those with Groupon who are forced to wait for an appointment for at least a week out. When I told them I had a Groupon that was expiring in a few days they said they are completely booked out and that I wouldn’t get in for 2 weeks. I called back just a few hours later and told them that I didn’t have a Groupon and she said she had appointments available for that very day and the day after and proceeded to ask when is a good time for me to come in. If they were booked up, why was I able to choose anytime and day to come in! This was actually the 2^nd time this happened to me because the 1^st time I had bought the voucher to be used specifically before my work trip and she wouldn’t give me an appointment within the 4 days before my trip. The front desk lady will always ask you over the phone if you have a Groupon. So I thought, what if I said No? Will that make a difference? And sure enough when I called back and said No… I was able to get in before my trip. After I complained about this unfairness, the front desk lady finally admitted that they have slots just for Groupon customers and the rest for $$ customers paying there. This place has the worst customer service and will lie about being booked and will make pre-​paying Groupon customers wait for an appointment even if the room sits completely empty in hopes for walk-​ins paying $$. Not only that, the 1^st time I went, the lady told me that next time if I wanted to just pay at the store, she will match the Groupon deal. Well after I made my 2^nd appointment when they wouldn’t except my expiring Groupon (which would have still been valid at the time of the appointment), I was just going to pay $$. On the day of my appointment, I called 2 hours beforehand just to re-​confirm they will match the Groupon rate, she now tells me they can’t. She was the one in the 1^st place who suggested about the match but since then changed policy (or her mind). After that, I was forced to cancel my 2^nd appointment because they wouldn’t let me use my perfectly valid Groupon I had purchased unless I wanted to wait 2 weeks out (and by then my Groupon would have expired) nor would they price match Groupon as they promised if I were to pay $$ at my appt. They would rather have rooms sit unoccupied than to service their Groupon customers. But that’s fine, poor customer service doesn’t deserve business anyways. I just contacted Groupon and got a refund.

I haven’t even gone yet and already their customer service is horrible. I made an appt and had to change it because my work schedule changed. The lady on the phone said they were completely booked and that she could only do Friday at 10am and that was their only appt available for the next 2 weeks. So I took it. I called a few days later to see if anything opened up and the lady said they were still completely full until the 15^th and there was nothing else. After a few seconds of me thinking it over she said that she could move me from 10am to 12. How is it that they can move my time if they’re completely booked for two weeks? When I asked her this she scrambled for an answer and said that she could move my time but not my date. That makes absolutely no sense. I feel like they are just saying they’re «full» to make it sound like they’re busy. I have a gift certificate to this place and so I have to go because I don’t want to waste someone’s money. Hopefully the massage is better than the girl at the front desk.
After reading the reviews I’m scsred that I’ll get injured while getting a massage. I guess we’ll see how it goes and I’ll give an update.

I and my husband went for the massage. We had booked full body massage and Deep tissue massage (through groupon). Our appointment was at 2 pm and we get a call at 1.30 pm asking us to shift it by half hour as some client has come late. Well not a problem, so we agreed.
We went there and they asked for the payment for full body massage upfront before the service which was strange. I was ready for massage in the room and the lady walks in looking tired. She started the massage on my back and after some time left the room for a minute without saying anything. Came back and started massaging my back again. I don’t think they know how to massage and the only place they focus on is your back. they hardly do anything with your head, arms and legs. They don’t do anything on your feet, palms or stomach. They don’t even know the pressure points. After the massage she actually wiped off the access oil with cold towel. And yes, she left the room second time in the middle of the massage without saying anything. It was 1 hour wasted.
Also the walls in between rooms are open from the top. So while you are trying to relax, the person next door is talking loudly with his masseuse who was trying to get a job for her brother. No one tries to stop them.
I was hoping my husband had a better experience; but he had the worst. the lady who was doing his massage was applying a lot of pressure which gave him a muscle pain. When he tried to tell her to reduce it, she did not understand. Most of these masseuse hardly now English so communication becomes very difficult. He also mentioned that only his back was massaged and nothing else. At least he got the hot towel to remove his excess oil. Apparently, they put some hot neck rest for the last 15 minutes of deep tissue massage, so the lady put it for him and left the room. After 15 minutes, the receptionist walks in his room telling him, the massage is over and he can get ready now. He had to ask her to remove the hot neck case from his back.
And in the end, the receptionist asked us how the massage was and hands out a small cup of tea, Then she puts 2 envelops in front of us with the name of our masseuse asking to put tip for them as they work very hard. It is not that we don’t tip for good work but putting some in a spot like this is very awkward.
Will never go again.

Do NOT come here unless you happen to love pain. If you love having elbows dug in to your spine for an hour, being burned with stones that are way too hot, then being burnt with hot towels that are then rubbed on you so hard your skin is raw then good luck to you. I have had a ton of massages in my day and this is by far the worst experience yet. I spent most of the massage scared of what might happen next, was not listened to when I said it was too hard and when I almost jumped off the table from being burned and should have just left about 20 minutes in. You could not pay me to back to this place and 2 days later I cannot lay down because my back is so bruised. Do yourself a favor and get a hug, a coffee, a meal, or a massage at a legit place because you will leave here a lot less relaxed and in more pain than when you came in!
How they have 3.5 stars is beyond me… keep scrolling down for more 1 star reviews.

Suzan was so good!
I have a back issue and lower back was in so much pain (still is) but Suzan did a great job! Deep Tissue massage was very helpful along with the heat.
I suggest you ask for Suzan for an awesome massage.
As for the facility: Clean, nice and clean warm sheet, some are rooms and some are partitions with curtains with good amount of privacy.
Front desk person was nice and informative. So this is my massage place now.

Been here a couple of times but hasn’t had a chance to review them. Came in the 1^st time with stiff neck, had a massage + fire cupping + scrapping. Slept like a baby for more than a week. This usually doesn’t happen cause my neck tense issue is happening quite occasionally.
Second visit due to a pulled muscle on my left arm. Been sore for a whole 2 weeks. DR. Liu being very professional and knowledgeable manage to fix my arm in just 1 session of treatment. Had never trust any Chinese medicine or treatment, but light health center change my mind on this matter!
Highly recommend this place.

I had an amazon local deal for a 75 minute deep tissue massage. But I let it lapse and it actually expired. So I was going to just use my credit. I called to make an appointment and the earliest available appointment was the next week. So book early, people. I also got a call the day before to confirm my appointment. When I arrived, I presented my deal to use as credit. And then I paid an extra $ 10 for my massage. Not bad but I think my Amazon deal was not as good of a deal as it makes it seem.
Anyways I was led into a private room with no explanation. Luckily I’ve had massages before and there’s a handy dandy flyer posted on the wall with instructions. The massage was great — very deep tissue. It started medium and I learned my back is very hard so it went to a very hard/​deep massage. They also worked on my shoulders, arms, legs, a little on my head, neck and face. There were a few minutes with some hot stones. And the last 10 – 15 or so, I flipped over on my back to work on my front parts of my legs and arms. And my massage was actually 60 minutes. The last 15 minutes, they give you a heated like pad or pillow for your head and neck. And you just relax/​sleep for 15 minutes. After my 15 minutes of relaxing was over, someone came in to tell me the massage was over. I got dressed, went outside, had a small cup of tea and left a tip. My masseuse, who I later learned was named Julianne, was very nice. She was always asking if I was ok and also her English was pretty good, well better than most other masseuses I’ve dealt with. I was pretty sore after for a few days. But I definitely needed it and overall I felt better. But I do echo the other reviewers — the walls are very thin so you hear everyone’s conversations. But it’s not really the worker’s faults — they actually whisper. It’s the other customers that speak loudly. For ²⁄₃ of my massage, it was pretty quiet and the other third, there were people all around me talking. So it was ok.

Have never been so dissatisfied with a massage. The therapist had no understanding of the body or technique. Recommend passing this place.

Bought a deep tissue massage. Was not. Sloppy technique. Barely there touch. Young woman had no strength to move my muscles and tendons. Asked for deeper work. She could not understand anything I said. Disappointing massage. I left small tip. Front desk person asked for my feedback while the young woman was present. Told the truth. Young woman was chastised in Chinese while I was present. They got into a big argument. I was told she was no good and would be fired. Wow! So I am the bad guy! Front desk person said they use their worst masseuses for Groupon customers. They use us for training purposes. Really! Wouldn’t you want to use your best to generate new customers? I was told I could come back for ½ price and get a «good» massage. I will never go back. Dishonest company. Unpleasant experience.

This facility was easy to find, clean and hospitable. The massage rooms are only partially private but i found it comfortable enough. There was relaxing piano music and the massage table was warm. My masseuse, Lily seemed to understand deep tissue massage techniques, i.e., myofascial release. She also responded well when I asked for more pressure.
Overall, this was a pretty good massage. Though she did completely ignore my feet and I thought the supine (face up) neck and face portion was too short. I would recommend this for a relaxing massage but certainly not for a sports therapy treatment. If I had needed specific muscular issues to be worked out I don’t think she could have facilitated that.
My main request/​feedback: The heat treatment at the end is a bit awkward — I suggest leaving clients with an essential oil eye pillow OR use that time to offer face/​scalp massage.
I am definitely inteigued to try the cupping treatments and I may be back for another massage as the prices are fair for the service.

They squished my back like I’m an ant or something, told the lady to go easy three times, she couldn’t understand English. And now, I’m paralyzed on my bed, my back is soooooo painful. I’m gonna call Groupon to complain about it tomorrow, if I can get up from the bed to the phone.
Tip is mandatory. It was supposed to be a thanksgiving gift for myself, but end up it was a torture…

I went in today to redeem a Groupon that I recently purchased: $ 49 for a 90-​minute Bodyworks deep-​tissue massage with heat and essential-​oil treatments ($ 125 value)
I should lead off by saying that I am a Board Certified Massage Therapist ~ so I am trained and experienced in bodywork.
If you are looking for a Spa ~ this is not the place for you. This is by all means a massage center. And having completed the process I have some concern for the certification & licensing of its Therapists.
I was pleasantly greeted when I arrived & was pleased that they were able to see me early ~ however I came in early with the assumption I would need to fill out a first time intake form ~ but none was offered. This is definitely a concern for patient wellness & best practices. But I figured I would just discuss with my therapist my concerns, needs & any special circumstances.
The rooms are lined up similar to a tanning salon. The walls are thin and there is a 1 to 1 ½ foot gap between the central wall & the ceiling. So you can hear everything from conversations in other rooms, to people using the restroom, to people microwaving their lunch. You can also hear the happenings on the other side of the shared wall with the restaurant that is located next door.
The only sound barrier was a repeating instrumental of «Don’t Cry for Me Argentina». How many times can you hear that song during a 90 minute massage session? Too many.
When my therapist arrived (I was told at check out that her name was Linda) I started to introduce myself & my massage needs & she said «Sorry, no speak English». Not that I need an English speaking therapist, but with no intake form, how am I expected to convey my pressure preference, if I have any injuries, if I’m pregnant & need certain pressure points avoided or if I have any areas that require special attention? Apparently I’m not.
With a Deep Tissue Massage it is important to properly warm the muscle bodies prior to deep pressure or you will do more damage in tearing the fibers than any relief you are trying to offer. It is also VERY important to only apply deep pressure on the muscle belly (the thickest part of the muscle) ~ NOT the connecting tendons (its easy to damage them) and definitely not on the bony landmarks /​areas (think base of skull, neck, scapula, spine). Unfortunately, all of these negative applications occurred. My therapist was not knowledgable enough to note that my pulling away from her touch meant that she was being too rough in those areas.
There is an industry standard called draping ~ this is when the therapist maneuvers the sheet above you in a way that the client is always tucked in & never feels exposed. I would be more than happy to come in & show you how to do this ~ as this was a VERY uncomfortable part of the entire process. At one point my therapist pulled my underwear half way down my behind & used them to tuck the sheet into! I’m glad I actually kept them on! I was MORE than a little shocked at this move. Even more so when she then climbed ON the table and straddled me to perform bodywork.
In a way I was thankful that the 90 minute massage was actually 70 minutes when I factor in the time that my therapist spent out of the room ~ there was a bathroom break (remember, you can hear everything happening in the place), going to get the hot stones, going to get towels, going to get the hot wraps which were left on me for 15 minutes post-​massage. All of these items could be kept in the room as there was more than enough space available.
*note: feet are apparently not a part of the body as they managed to be avoided completely.
Upon departure I was greeted in the lobby and offered a tiny dixi cup of water (tip: its important to drink lots of water after a massage, especially a deep tissue as they release toxins into the system that need to be flushed out to avoid soreness. Common practice is to give your guest a bottle of water as they should be taking in 12−16oz within 30 minutes of massage completion). I was asked on the spot, with my therapist standing directly behind me, how my service was. This made for a very awkward moment because I really was not happy. I chose to say «it was fine thank you» to avoid conflict & was told by the front desk attendant «yes, they work very hard. maybe you would like to give her a tip then».
EVEN MORE AWKWARD
For a great experience I am a very generous tipper (for a great massage 50% of the total value is not uncommon for me) ~ not only was I not happy with my treatment (even at the $ 49 Groupon price) but to put someone on the spot like that is unacceptable.
: shakes my head:

Great place… neat and affordable and excellent service !!! The massage was relaxing and the hot pack at the end was a welcome addition. Will definitely go back again!!!

I will start with the positive. I went to LHC three times. Agreed, it is clean and the receptionist is super sweet (though speaking English is not her strength, so many non-​standard questions are difficult to communicate). I was always greeted kindly and serviced promptly. The facility is sparse and orderly, which is nice. So, the not-​so-​good: I am very familiar with all massage techniques and normally have them twice a month. I moved to the area recently and wanted a convenient location. My first massage was pretty good, not great, but it did help and the women was attentive and thorough. The second massage was not nearly as good, and was with a different person, but the foot massage portion (given in a different room after the body massage) was very nice.
I lamented that I could not remember the name of the first masseuse. But, because it is clean and tidy, affordable, and nearby, I tried again. The third time was, sorry to say, horrible. I expected a more «TuiNa» type massage – very firm and really getting at my knots and tight areas. Instead, it was like this person had never given a massage before. I am still not convinced she has – perhaps someone didn’t show up and she was the accountant or something. She was relatively nice, but I lay there thinking of all of the errands, work, and household things I should be doing – and that my husband could rub my back for free.
I believe in tipping well, sometimes just on principle of kindness. I ended the massage early (which I have never done in 20 years of having them), tipped her based on the the full price and at 20%, and have not been back.
I also believe in ‘money well spent’. This was just not averaging out for me, even if it was affordable. I started going to Santana Row, paying way more, but having a great outcome each time. Honestly, I want to go back, but I really fear having to lay through a light back rub when I’m looking for a professional, experienced TuiNA masseuse to help manage & relieve my stress-​points.
Even with this poor review, I still recommend you try LHC. Who knows, maybe you’ll get the women who I first saw and it will be a strong average massage at a good price. I read in the reviews that Sunny is good, but he’s a male, so women have to feel comfortable with that.

Went in for 90 minute groupon deal. Massage was average, lady did the back good but did not do the legs. I don’t know what their protocol is, I expect the whole body to be massaged, it’s kinda weird feeling with tired legs after massage. You can’t expect quiet relaxing massage as can hear all the noises from outside the room. Anyways tried to relax as much as possible to make use of money spent.

Went for a full body massage. Was a truly relaxing experience. I got a living social for a 60min massage for $ 50. Totally worth the cost. The place is neat and tidy and the great thing is they are open till 9pm :)

I found Light Health Center thru Amazon discounts. Both are new to me. Took a quick peek on Unilocal and at 14 reviews and 4.5 stars I was sold. Yet I walked in there with my expectations low.
I told myself that the very least I will get a head massage. It always mellows me. So today I went. It’s in a plaza where Phở Viet is. It’s a small plaza where all the tech boys work around the vicinity. I came in at 2. I’m glad I did. I was told that lunch time is the worst time for parking here.
Ok. Light Health Center is staffed and operated by Asians. They also offer Chiropractor service, acupuncture and foot reflexology. Yeah it’s an all in one place. One stop shop if you need to be cracked, smoothed out and massaged back to calmness.
My 75 minutes was for a deep tissue massage. It is normally an $ 80 deal. This included a hot stone for my back. Which wasn’t included in my deal. That was a nice surprise. And then– it was really a surprise! My masseuse did not explain what she was doing or will be doing to me. Not a big deal. But when the stone is hot I need a bit of a warning!
My masseuse was sweet and possessed a strong hand. I was kneaded and rolled around like a dough.
The room was clean. The table was as well. Music playing was soothing. I was lead to a room and instructed to undress by the lady who greeted me at the door. She was well versed with their Amazon Deal. I am impressed.
I know my masseuse wasn’t perfect but she was great with me. She was very good. I came home relaxed. She gave me some extra attention like the hot stones and hot compress for my back after the session.
Her name was Lilly.

I went here last Saturday with a LivingSocial coupon for a 1-​hour deep tissue body massage with heat treatment (hot stones and essential oils). This was my first ever massage and it was definitely a pleasant surprise! Sunny was my massage therapist and he was very friendly and thorough with the massage — a bit broken English but that doesn’t hinder the experience. I almost fell asleep at some points because it was sooo relaxing! I absolutely recommend coming here and seeing Sunny. I will be back soon!

I have had many massages in my life, and although my masseuse put a lot of effort and strength into my massage, I am unhappy with my experience and how I felt afterward. I like deep pressure but this woman went so incredibly deep, in such an unskilled way that it reminded me of getting massages from unskilled family members.
I asked her to go lighter with the pressure but she didn’t understand me, because I asked twice and she kept on with the same harsh, painful pressure. I kept hoping the massage was over.
The front desk customer service is excellent and the overall décor is clean and nice. Note that the massage rooms are not 100% private; they are separate rooms with one shared common ceiling. I am sure other masseuses may have a different style, or maybe I just got a new person, I don’t know, but I will not be going back to find out.