Lotus Auto Sales

I love the car the people here were fantastic great attitude polite n very helpfull with me ill be back for another

I highly recommend Lotus Auto Sales! I’ve been with them for 3 years and they just don’t feel like my dealer they feel like family we know each other so well. They have never let me down! They work with you as much as they can to get you the best deal! They have the BEST customers service ever. If you need a car Come see them Best Car dealer!

Great service, great ppl very happy with my new car recommend that dealer to everybody
Thank you Sam

Me trataron muy bien todo fue rápido y fácil y quede contento por que me esplicaron todo muy bien

FLAT OUT the BEST customer service, they really work with you and make it possible for you to come out happy. As a first time buyer I was very nervous they made me feel safe and made me feel like I can trust them. Hands down THE BEST dealership I’ve been to.

We had a great experience at the Lotus Auto Dealers. Sam Sarkis and Eulises Diaz were extremely helpful, friendly and best of all made purchasing a vehicle painless. We recommend this Auto Dealer to all our friends and family.

Excellent customer service and nice cars! They were super helpful during the whole process of getting my loan. Highly recommended!

I have a lot to be greatful for I must say how lotus Auto Sales dealership really has touched my heart compared to all the other dealerships on San Carlos. I wish they could get a bigger car lot and help every one. The owner is a very good person I must say thank you Sam. I am a mother of hope one day God will bless me I pray. I went to this dealership for help for a car for me and my children I’m carrying twins and I suffer from a brain tumor it has been really hard walking around I must say but I went to this dealership and they tried there hardest to help me get a car they are some good people very respectful and is willing to help even though I was not able to get a car from them do to my credit being very bad because of college loans and some others that was taken from me Identify theft is not good they tried there hardest I was a little sadden by it because out of every dealership on San Carlos they showed me the most love. One day I hope they would be able to help me once my credit is fixed and my finances are better but I must say I really would like to let the world know if your looking to by a car don’t be desperate to take anything go to Lotus Auto Sales there legitimate and have very good cars and they will help you. Thank Lotus Auto Sales I love you guys… God Bless you all and thanks Sam one day I pray you can help me…

I love this place! This is the first time I have ever bought a car. Ulyses helped me 100% which I had very low credit he worked with my down payment and helped me get approved by the bank for a monthly price I can afford. I recommend this place to all my friends!

This is a great dealer when I went in I saw the vehicle that I wanted and I left with it that same day with the help of Pedro and Ulises, Sam help to but great guys and I left with a great vehicle.

I highly recommend Lotus Auto! I was referred here by a friend who also got her car from Lotus too!
From beginning to end, the transaction was smooth & painless. These guys are not your ‘average, scary nor intimidating’ dealer… they are very friendly & treat you with great customer service! They know what they’re doing and are not pushy at all. All of them were so courteous… from the Salesmen Ulysses and Pedro (who are actually brothers!) to their Manager Sam and even the Owner (Sam’s dad)…even their auto detailer helper who works on the cars was nice! I would definitely buy again from Lotus! Very satisfied. Highly recommended. Thank you Lotus!

Great experience, very professional and courteous. They made my first purchase easy, and they worked with me to find a good deal. Iam very satisfied, I highly recommend them!

They should get 10 stars for the service they provide. I been looking for a truck for some time now and had no luck with finding the type of truck I wanted. But lotus had it thank you jesus. And I gotta say for my credit not being at its best due to co-​signing for siblings. I been struggling with getting approved even if I show I have a good paying job and I been there for over 11 years I still could not get a car. But that all changed once I stepped in the doors of lotus and came across an amazing respectful man by the name of Ulysses. He seen me looking at a truck and didn’t waste no time he went and got the keys so once I walked in he said let’s go look at your truck with a smile. That right there made me so excited to see he knew what I wanted and I finally get to get a feel of what my dream truck felt like from inside. He opened the door and said feel free. I got in and he let me start the truck up and gave me a run down of everything. Stuff I had no idea the truck can do so that was even better. From being so happy I went to disappointed and he seen that. He asked is there something wrong with the truck? If so I can get you another truck with what you wanted. I said no this one is perfect but my credit is not at its best. He said Nicole don’t lose hope and never give up. Let’s go sit down and see what we can do. So walking away to the office I was not to motivated and he said smile and have faith lol. So we sat down and he ran my credit and he said yes your credit is not perfect but but guess what it’s going to work. Omg I lost my mind and he said see I told you have faith. I could not believe it is looked at him and said no way??? Ulysses said yes way. Then he showed me my app started getting the papers done and I gave my down payment and I was handed my keys. I cried because I been on every car lot on San Carlos and capital auto mall and Steven’s Creek and I got nothing. So to hear not only did I find the car I been wanting I got approved. Ulysses is right never lose faith. Also I sent a family member to lotus with out telling Ulysses and my cousin got a car and he said Ulysses was the one that helped him and I told him yes that’s the guy that helped me. My cousin said we gotta get him a gift for really wanting to see ppl happy and doing his best to make sure they are happy. I agree and yes I will be getting him a gift. He has one big heart and he is one hard worker. And he is honest like no other. He did not try to scam us like most ppl do. For those that are looking for a car with not so good credit come to lotus. And if they don’t have the car that you want on the lot at that moment they will get it for you with a good price. But look for Ulysses he is truly one of a kind.

We were shopping for a used car for my daughter, l came across lotus auto sales, because I found a great deal online, the staff was very friendly, walk me through the process
highly recommended

These guys are awesome. Highly recommended. They helped me so much and they never gave up. Especially Sam and Pedro, you guys are great. Thank you so much! Great cars and prices. — Jaye

Excellent service and the people that work there it’s very professional
thank you very much guys

Recently bought a car here in feb of last year and have not had problems at all love me car and couldn’t be happier thanks guys

Do not deal with these guys. They are crooks and justify every bad stereotype of used car salesmen.
We found a car we liked online and went in to check it out. When we got there, they were very reassuring with us… «Go ahead and take it to your mechanic to get it checked out,» they said. This gave us a lot of confidence in dealing with them. Once we came back with the list of problems (a decent number of pretty small fixes), Sam and John assured us that they would have them fixed by their guy since they get a discount from the shop and we shouldn’t use the fixes as negotiation points. Makes sense — someone will have to pay for it but if they get it fixed then i have no problems not holding it against them.
We negotiated an «out-​the-​door» price for everything and agreed to pick up the car in a couple days after everything was fixed. Called in a couple days, car wasn’t ready. I went by the next week to talk to them in person, still wasn’t ready. Finally the next day, they said it was ok to be picked up, but when we got there it still wasn’t done. They said we had to bring it back to get the scratches «buffed» again. A little more than a week later, we receive a bill from them saying we owed them $ 300 more in order to get our plates and registration. «Out-​the-​door» includes EVERYTHING — they shouldn’t try to charge us more after the fact. Also, just brought the car into the shop for a checkup and low and behold, NOTHING WAS FIXED, costing us even more time and money. We never brought it back for the second buffing for fear of more shady dealings from them.
Buy your car from a dealer, someone you can hold accountable.

This car lot is a joke. My daughter stopped to buy a honda on Saturday and she was told to come back with the down payment and we went today with the down payment and guess what? Ulysses the owner or boss the one that gave his word told her he took it to auction. WTF??? He couldn’t have the courtesy to have told her when he had spoke with her on the phone the day before. Zero stars. Minus two if possible. Very unprofessional. But guess what? She got a better nicer car from CASH FOR CARS DOWN THE STREET.

This place has very nice car but I was not pleased with the customer service. First the sales man did not let me test drive the car right away. I also didn’t feel comfortable with his service. He just didn’t make me happy to purchase a car from their lot. He keep saying how I they are doing me a favor to buy a car from them. I would not buy a car from this lot.

I recommend these guys, they are great people. I was looking for a specific car and I talked Sam and gave him the specs and he was able to find the exact car I was looking for. They are honest and they deliver what they promise. If you are looking for your next car, call them.