Diana was very rude and needs to kick the attitude. She didn’t say hello or thank you. I was overcharged and the chicken tenders look like smooched chicken nuggets. Never ever again
Diana V.
Évaluation du lieu : 1 West San Jose, San Jose, CA
Worst service ever never again if there was a thing where I can put no stars I would.
Patrick C.
Évaluation du lieu : 4 San Jose, CA
I like this place. Its a waste of money and health but what fast food place isn’t. I’d rather have it not exist so I’m not drawn to it but I might as well review it as long as its here. I’ve noticed this place takes good care of their ingredients. You can tell the fries are more crisp than not just other chains but other JB franchises. Their burgers are good quality too. For a JB, this one stands out. I’d give a 5th star if they could magically make the food better but unfortunately there’s no such thing :(.
Van L.
Évaluation du lieu : 1 San Jose, CA
I dont understand how hard it is to get an order correct. More often than not do they not give me what i ordered or even forget some items.
Aj C.
Évaluation du lieu : 4 San Jose, CA
Pretty good fast food restaurant. The place was clean and it wasn’t too crowded. The line was reasonable(1 – 3 people in front of us) and my order took less than 5 minutes. It was fine because I wasn’t in a rush. I ordered the Jumbo Platter which included eggs, bagon, sausage, and pancakes and it was good! I ordered some hot sauce for my eggs which made it more flavorful. The price of the food here are reasonable especially if you’re on a budget. I asked for a cup of water and unfortunately their soda machine had no water option. It was just soda and soda. I suggest fixing this. Would I come back? YAAAS. Would I recommend this place? YAAAS.
Francis B.
Évaluation du lieu : 3 San Jose, CA
Usually get the sourdough Jack, they prepare the food quick. Not much to say, it’s fast food. Generous 3 stars.
Michelle M.
Évaluation du lieu : 1 San Jose, CA
Never had a problem with food. but the customer services is so bad. they need to hire new people.. damm if you dont like your job then quit..
Amber R.
Évaluation du lieu : 1 San Jose, CA
Never coming here again! My family and I used to come here every so often because we live nearby. This afternoon we bought food later to find that there was a QUARTER in my mother’s taco. We complained to corporate but all they offered was an apology letter and vouchers. So ridiculous and the woman who helped us, Gina, was rude. This place needs to hire better employees and train them on customer service.
Jimmy L.
Évaluation du lieu : 4 San Jose, CA
It’s funny reading some of the other reviews, cuz contrary to others’, this is one of the best Jack’s that I’ve ever been to. JIB Taco’s are one of my secret guilty pleasures, and had a free coupon(from the SJ Earthquakes game) for a pair of tacos. Now THAT’S a good deal. It can’t get any better than white-man-mex food! Service was quick; place was spotless; and food was fresh.
Esther A.
Évaluation du lieu : 2 Sunnyvale, CA
ok on 7÷18÷13 around 815pm I ordered the new jack stack hamburger, the onion ring in the sandwich were really hard like a week old hard, I used a debit card and if I get sick I’ll will do them in court. I feel lucky to be alive to day. I called and spoke with the assistant manager Maria who was nice and apologized more than ounce, she also offered a free meal. I don’t thinks so. I can’t see whats going on in there so me thinks not! I would really recommend keep on driving to another drive through, or eat at your own risk!
Justin S.
Évaluation du lieu : 2 San Jose, CA
FOODPOISONINGWARNING! went here a couple days ago and had the new Hot Mess burger and the next day i was bed ridden with chills fever and upset stomach, meaning diarrhea and vomiting. its been day two and im still getting chills and upset stomach issues. Beware of this burger. The cheese sauce is disgusting
Emma R.
Évaluation du lieu : 1 San Jose, CA
Edith at the drive thru is extremely rude & would not give me any buttermilk with my order.
Ashley F.
Évaluation du lieu : 1 San Jose, CA
All I can say is RUDE! The workers here are the worst when it comes to customer service! They also messed up our meal. They look like they don’t want to be there and take it out on there customers! One of the workers is named Maria don’t remember the others! I will never come back worst jack in the box ever!
Isaac C.
Évaluation du lieu : 5 San Jose, CA
Best place to go to after the bar. Even if the inside dinning area is closed I can still walk up to the drive through on foot, yes on foot and order some food lol.
Danny V.
Évaluation du lieu : 3 San Jose, CA
Constantly looking through mirrors while in drive-thru…ordered some potato cheddar wedges and got french fries wedges
Winnie G.
Évaluation du lieu : 4 San Leandro, CA
Good customer service, clean interior and quick with moving the line forward, it’s decent. I’m content especially early mornings with a hungry partner. We checked into Jack in the Crack, had the Supreme Croissant(they fry a real egg, like cracked the shell and everything) It has cheese, bacon, ham, and egg. It was hot and the croissant was fluffy. It wasn’t falling out or anything and it wasn’t made super quick, so I guess they really took time to make it. We wanted to get that Supreme Breakfast Platter for 2.99 but it was too late and we got too lazy to reorder. The interior is a little funky, the way the seats are arranged but who cares because I was there for breakfast not to grade them on their interior design. There’s free Jack Wifi for you to. Do homework you hadn’t done yet? Haha. It’s convenient right next to school, opens 24/7, so no complaints!
Kim D.
Évaluation du lieu : 3 San Jose, CA
How genius of you to put an automated touch-screen for ordering. That makes for incredible drunken hilarity i.e. hot messes trying to multi-task ordering fast food while inebriated. I laughed a lot. In other news, any drunk knows that this place hits the spot after a night of party with the Grey Goose, Jose Cuervo or Jack Daniels.
Briana H.
Évaluation du lieu : 3 San Francisco, CA
Perfect for a late meal! The only downfall, it can get scary sometimes. I’m glad I’m with a bunch of friends whenever I’m there though! It’s next to campus. it’s downtown! What can you expect? Other than those late night cravings for food, I wouldn’t come to Jack in The box. When i do go here, I order Supreme croissant, curly fries, and salads. I do like their selection, and it’s great that jack in the box offers breakfast anytime! Service was good and price was cheap!
Bebe E.
Évaluation du lieu : 4 San Francisco, CA
2 Words: TACONACHOS!!! OK. So my coworker got me completely hooked on these… Ever since I can remember I have always ordered the 2 fer 99 cent tacos… Until I found the incredible gooey spicy goodness of taco nachos… Tacos on a bed of lettuce with nacho cheese and jalapenos… absolutely freakin incredible at 2 am when you have the drunchies… Or actually any other greasy occasion. Its sort of creepy here… always a bunch of guys loitering in front that generally try to hit on any pair of boobs that walk by… But usually always cops around(due to fights breaking out at La Vic’s) so it works out. (oh…and ultimate cheeseburgers aren’t so bad either…)
Archie G.
Évaluation du lieu : 2 San Jose, CA
The cops practically park in front of this Jack in the Box location on San Carlos. So you better stay awake in the drive-thru lane or DUI time. Unfortunately, the drive-thru service here is awful. They seem to always mess up my order here. And they take forever. I think the only reason I keep coming back is because its location. It is so close to the Red Stag, which was one of my stops on my karaōke tour a few months ago. But other than that, I have definitely had better.