Precision Flooring

We love Precision Flooring and Jennifer! :)
We searched for a long time to find a flooring company we wanted to work with. Precision Flooring we was one of our last and definitely final stops. The day I arrived, I was lucky enough to work with Jennifer. She is fantastic and I can’t say enough good things about her! From the very start Jennifer was kind, patient and very knowledgeable in regards to the products. We had quite a few criteria in terms of what we were looking for and she was able to show us many different samples that met our specifications. She was gracious with letting us borrow (a lot) of samples to see how they would look in our home. She was able to explain the quality, area of manufacturing, durability and value. It did take us quite some time to finally decide, but she stuck with us, always being calm and patient, to make sure we were happy with our selection.
When our floors did arrive we did have some issues, but not to the fault of Precision. It was a matter that needed to be addressed by the manufacturing company and once again Jennifer helped save the day. She spoke directly with the company flooring rep, scheduled him to come to our house, inspected samples and was behind us 100% in getting our matter addressed. In the meantime, she was very timely with communication and made sure we knew what the status was at all time and truly wanted us to be happy with the final product.
I spent so much time at Precision that I was able to met and ask questions of other employees if Jennifer wasn’t there. Everyone is so nice, professional and knowledgeable that we really felt like we were in good hands.
We would not hesitate to use Precision again and would recommend them to all of our friends. If work with Jennifer you will receive top notch customer service and someone who will work with you to ensure you love your purchase and are completely satisfied!
Thank you Jennifer for all you did for us!

We just completed a whole kitchen remodel and we have Precision Flooring install laminate floor (with underlayment) in our kitchen and entry area.
Our team is Tim, Jennifer, Shelia, Brando and Deniel. You need to understand that you will meet with at least three different groups of people: 1. The sale rep, for Q&A, and to place the order 2. The scheduler, to schedule your installation date and time 3. The flooring installers.
It’s out first home, so we put extra time and effort on finding the right company to do the job. We first heard about Preision Flooring through a good friend of us, and after we saw the floor in his house, we decided to visit the showroom.
Precision Flooring has a large range of products; we met Tim there, who is very experienced and knowledgeable. We are also able to borrow samples home to make sure the floor match our kitchen.
We have a very strict rule in our HOA. We need to provide information for HOA to approve before installation of new floors. Tim provided us information to send to HOA and made sure we chose the right flooring material and underlayment to meet the requirements. Tim also came in to take measurements and give various advices before we started our kitchen renovation project.
Brando and Deniel did an amazing job installing the floor, they are professional and make sure the area is clean everyday before they leave. Jennifer makes sure everything meet our expectation. We have lots of compliment while our friends come and visit us.

We worked with these guys over a six month period and they were not forthcoming about the true costs of the job. In the beginning they didn’t want to deal with us, the homeowner, preferring to work directly with the contractor. Okay, I thought, that was fine.
Although their bid stated
«Any alterations or deviations from the above specifications involving extra costs will be executed only upon written orders, and will become an extra charge over and above the estimate.»
our contractor was never informed of any changes or expected up charges and were only told at the end of the job that it would cost $ 4000 more than the original estimate. When we did not agree to pay it because of a lack of change order, they became quite belligerent and went after our contractor. When that didn’t work, they came after us (despite their having said they didn’t want to talk to us). In (what we thought was) the end, we paid an extra $ 1000 to get them to go away.
But then they were not satisfied after all. They continued to harass our contractor and then took the whole thing to the Contractor Licensing Board. They proposed a settlement agreement for an additional $ 2236 (which with the extra $ 1000 is nearly all they had asked for) and now it looks like we’ll have to pay that or go to court with them which could cost even more if we lost.
I’m really disappointed because they did a pretty decent job with the flooring. The carpet was okay — we have places where the stitching is coming out but I can hardly go back to them now with this issue between us.
I would not work with them again. They harassed us a lot in the end (calling our home at different hours complaining about our contractor and of course us) which was uncalled for. If they had just been upfront with the additional costs, this would not have been a problem. I didn’t like the fact that these extra charges were never disclosed and that we were hit with this exorbitant bill in the end.

Precision Flooring has floor installers who do great work. However, the scheduler does a poor job of scheduling. Promises are made but not kept.
I had to call and write several times to get things started. In addition, I had to reschedule about three other contractors (which delayed my overall project by about a month), because of their poor scheduling skills.
My personal items were moved but not protected. (And they were paid to move and place back large items like threadmill and couch.) So my Horizon Elite Threadmill got soaked in the rain because they placed it outside instead of in the garage. I also came home to find my living room couch and love seat tossed into the garage without covering.
Also, be prepared to request a copy of your paid invoice several times. When someone spends almost $ 10k with a floor vendor, one expects a more professional experience.

Ricardo did an amazing job. I live in the mountains and my dogs thrashed our carpets. flit feels amazing coming home to a beautiful clean floor.
I reccomend them highly

This review is long overdue! I called Precision Flooring back in August to get an estimate for a client’s floors. Bobby Holmes called me back right away and set up a walk– through with the client to assess their floor situation. Bobby was AMAZING from beginning to end. He worked with my client directly to pick out floors, and set up installation, as well as keeping me informed every step of the way. The first floor the client picked out was on back order, so Bobby called me and explained he was going to contact the client to pick out a new floor, and he would make sure to stay in our budget. The client was thrilled with the new floor and how Bobby took care of them. Their floor was completed in September and as I followed up with the client, they were so happy with how everything went from beginning to end! They LOVE their new floors, and I have Bobby to thank for that! THANKS BOBBY FOR ALL YOUR HARD WORK AND YOUR CUSTOMER SERVICE!!!
I highly recommend Precision Flooring, especially Bobby! Thanks for taking the time to work with me and my client and explaining everything every step of the way!

I was impressed by the selection of flooring options and pricing. I quickly picked out material and had someone come out to give me an estimate on the job. The scheduling took a while and it wasn’t the best experience but finally we got a date on the calendar. Then the installers came out to do the job. They were messy and didn’t clean up very well after they left each day. Then they said the job was complete when they clearly did not finish the job to our satisfaction. I would probably go with someone else next time.

Donnie came out to give me a free estimate to refinish my hardwood floors. He was professional and honest about the condition of my floors and recommended that I wait a couple more years before refinishing. I’ll definitely consider them in the future when I decide to refinish my hardwood.

Ebi and his wingman, Brad, get five stars for installing our floors. We installed oak floors with a border and cherry feature strip throughout our living room, kitchen and great room. Ebi carefully planned out the project, making inside and outside corners and he mitred each one. Where there were options, he asked us what we wanted but also provided his expert opinion. I know the sand and finish guys can get all the glory because that’s when the floors really «shine,» but Ebi did a beautiful installation job. We’re sanding and finishing in a few weeks, and I hope they do a good job on Ebi’s floors!

We just had our birdseye maple floor refinished with excellent results. the floor was 23 years old and the finish was completely gone in 70% of the area and the wood was grey. They were able to completely remove the grey finish, filled the entire floor and refinished it to perfection. The floor came out better than new as we had originally installed it ourselves. They were prompt and a pleasure to work with. The price as was actually lower than their competitors as well and we feel that this was an excellent value. If we had known it would be this reasonaly priced, we would have done it years ago.
We also had Precision install Fabrica carpet as well. This was a very difficult job as we had curved walls and a built in bed the carpet had to be installed around. This was a quality job as well.

Precision Flooring is THE best. Totally great customer service in terms of access and responsiveness by all office staff. A wonderful experience.
Had all carpet removed and hardwood flooring laid down throughout. Tim the estimator was professional, accurate and pleasant. The Garcia brothers were above and beyond. Knowledgeable, efficient, well mannered, professional and timely. They installed beautiful golden oak wood with neat and tidy work habits. They did all the detailed finishing work and moved furniture for us, too. A great experience and so pleased with the outcome. 5 Stars.

Awesome detailed work and excellent customer service! Mike was amazing and the bathroom floor was beautiful. His craftsmanship was perfect and there are no flaws at all. Very friendly and professional. We would have them come back again.

We hired Precision Flooring to repair and refinish the floors in our rental property. We are extremely happy with the work of Mariano and his crew, who were friendly, helpful, and worked very hard to accomodate our requests, They worked closely with us to finish the floors with a color that matched the color of the existing wooden floors in the kitchen. The results were fantastic.
We’d gladly go back to Precision Flooring for any future work we have.

Currently working with Precision on some flooring options. We are working with Jennifer and she’s been great so far. Precision has a large showroom with many flooring options. Solid wood, Engineered wood, laminates and others. Will provide an update and our final rating after our flooring experience is complete. If you’re looking for flooring options, you need to put these guys on your list.

Am very disappointed in the customer service with Precision Flooring. They came out to give me a bid to repair my flooring that was damaged from a washer/​dryer delivery. The repair will be paid for by the delivery company and so I needed a correct estimate for the job before I can hire a floor company to fix it. Precision’s first estimate did not include the actual flooring material – thank goodness I looked at it before sending it off the claims company. When I asked for a corrected estimate it took over 10 days and then they got upset with me for being inpatient. They may have great prices and good quality materials as based on the other Unilocal reviews, but dealing with them became a nightmare for me.

Precision Flooring was recommended by a friend and I’m glad they did. At the showroom Roger, our flooring consultant, gave great advice and was very generous with samples that allowed us to sit back and make the best choice among the myriad options available. Once our materials arrived Tony and Brandon did an absolutely superb job installing it. Every plank meshes perfectly with all the others and they finessed some complex nooks and crannies in our entryway. I’d recommend Precision Flooring to anyone looking for great service, friendly staff, and a very fair price.

From start to finish I was VERY happy with the service! I met with Donnie at their location when just getting started and he was very helpful in helping me decide what type of hardwood I should get. From there working with Sheila to get the logistics correct was a pleasant experience. I had to push the start date back a couple of times because closing of escrow took longer than expected. The installers were Kaden and Gerardo and they were rockstars! Both very respectful and professional guys. I was told that the job would be complete within 5 days and to be honest I didn’t think they would be able to meet that but they SURE did! So overall I’m extremely happy with the outcome and can say they exceeded my expectations!

I originally found Precision Flooring on Unilocal and was pleased with their reviews and photos. I called in the other week in search of an estimate and maybe some information on flooring. I spoke with the receptionist, Faith. She was extremely kind and friendly. She answered all of my questions and seemed to be very knowledgeable about the materials and services they provide. I had several questions and she was very patient with me. I told her I wasn’t quite ready to redo my floors but she assured me that I can call back at anytime or come into the showroom to set up an estimate with a flooring consultant. Precision Flooring seems very professional and friendly, unlike other flooring stores I’ve recently called. When I do decide to finally put new floors in my home, they will be my first stop!

The best thing I can say about this company is that I don’t have to work with them again! If you want a company that doesn’t communicate with each other or their customers, and who has ZERO integrity in their work, call Precision Flooring. Horrible service. I don’t typically give bad reviews, but this one stands out as one of the worst.

We bought our house 5 months ago and had Donnie and his team install our new engineered hardwood flooring throughout the downstairs. Fast forward 5 months and we are having to put our house on the market because of a relocation. We have had several open houses and numerous realtors come through, and the first thing everyone says is, «This flooring beautiful!» We have received countless compliments on the flooring, specifically the quality and style.
We considered a few other flooring companies before choosing Precision, and it’s definitely the best money we spent renovating the house. Donnie was very professional. He was able to get to our house quickly to measure and give us an estimate, he helped us choose which style to go with, and his team worked efficiently to get the job done. His team was a pleasure to have around, which is important when they are at the house all day for several days in a row.
The flooring in our house is by far our favorite part of the renovation, and if we were to stay in town, I would definitely use Precision for all future projects. Thank you!