Precision Tune Auto Care

BEWARE of this place. They’ll tell you this is an OEM part when it isn’t. I had my radiator and thermostats done by them. Parts were not OEM like they said it was.
Not only that, they took my intake tunnel and said they forgot it. Very unprofessional to forget something like that.
Also, they don’t stand behind their work. My coolant kept leaking after a couple days and it was clearly coming from the fake «OEM» radiator. So they jacked up my Lexus and look underneath. Coolant were coming out of the radiator. But yet they said that’s normal and wouldn’t replace the radiator that was clearly leaking.
I tried calling the manager of this company for weeks. And never answered my phone call or call my number back.
I would definitely NEVER recommend this place to anyone. If you guys want it done properly. Go elsewhere. They’re unprofessional and lying mechanics.

I had a nail in my tire. I been here before. They replaced my hard to find tire and I needed breaks as well, got that knocked out of the way too. They were fast and reliable. My car is good now :) will definitely continue coming back

I was borrowing my brothers car and promised him I would get his oil changed for him. (I usually do it myself, having been through years of classes and job experience, but was lazy this time)
So I came in here, without an appointment. I told the guy, I said «I want an oil change.» He said okay, while he took out a notepad and pencil. He asked what car and year it was, and I responded. He wrote on his little notepad of lies what I said and told me that it would be ~$ 55 dollars. I said «The sign in the front says ~$ 16…» He replied, «Yes, that is for cars that can accept that type of oil. That is conventional, your car requires fully synthetic.» This 2003 Toyota Corolla requires fully synthetic?
Yes, I look young and I look like I can easily be taken advantage of because I have a baby-​face that makes it seem like I do not know anything. But old dude, you are wrong. For all I know, he charges people for synthetic and gives them conventional, because, what he implies, we just do not know any better.
I do know better though. I left and went to another shop and had it done. Avoid this shop like it’s killer aliens, unless you like false honesty. :)

This review is only for oil change:
For the past 10 years, this had been the place I came for oil changes. Carlos was the person to come to, but now that he has been «transferred» to a different location, new guy on the front desk rips you off! Since there are no prices listed, he charges you whatever he feels like!!!
During my last oil change experience, he decided to charge me $ 30 for a basic oil change. I had never paid that high price before! When I questioned him why the price was high, he said he got better oil and that was the new price. I told him Carlos never charged me that price, looked at the computer screen and lowered the price by $ 3. I won’t be back here!

Three things to keep in mind about this place
1. Be extremely cautious with their recommendations or should I say, scary tactics.
2. They don’t care about you or your car, but they care about winning your money.
3. They will be very friendly and helpful in presenting you the problems on your vehicle, but as to getting you the best deals or doing a good job, they either don’t do the job correctly, or they cut corners. Did I mention about them trying to win your money? Jose and Sam are really nice, but this other guy (I don’t want to mention his name) is a crook.
I came here only for their smog (thanks for the coupons in the mail). Let this be a lesson learn for all of you. I paid the price and I summarized the facts so whoever can gain from this can save their time, hassle and money. Do not ever bring your car here for maintenance. Oil change or smog, ok. Other than that, go elsewhere.

We always come here to get our cars fixed. They’re very helpful and goes above and beyond what we need help on. We love coming here.

This place sucks, showed up an hour before closing but they didnt have time for an Oil Change, bunch of Lazy mechanics now I know why its always empty, ended up going to the valero on tully and Mclaughlin and the mechanic said no problem he finished up what he was doing, did my Oil change was there for 20min and Done. Thats how a business is run.

This review is for the front office manager; Carlos: Carlos was very professional and helpful. I needed new tires and he was able to get me a great deal, not only matching the price, but beating out the competition by $ 50. the guy getting the tires was late dropping them off (owner), also rude when I checked out the tires because I wanted to see them first before they installed them, Carlos was apologetic and sincere about the wait! I got my tires installed the same day and my ride is smoother already! Ask for Carlos, he’ll take care of you! One star off for that rude guy…

This place is great! I have a very old Honda Civic that needed a lot of work. Carlos was fair, honest, and hooked it up. It you want an honest mechanic, go here!

I bought a GROUPON awhile back and I needed to use it soon. Location was easy to spot since it was on the corner of Story and Jackson. I walked in at around 4:30PM and requested to have an oil change done. BTW, the place closed at 5PM. He asked me to come back the next day because they were backed up. I was upset because I called two days ago and the person who I spoke with said that I don’t need an appointment and that I can come at anytime. When I told him that, he said that he will honor it and squeeze me in and that I might have to wait awhile. He was nice about it. I was in the waiting room watching TV as my car was being serviced, when I heard him call my name. He called me in the garage and showed me my tires. Boy were they balding and one part of the tire was bulging out. He also spotted a nail in the tire and mentioned that my shocks needed to be replaced. Geez, I can’t believe I have been driving with sucky tires! Thank goodness Carlos helped me out. He was honest, thorough, and answered all my questions. Overall, the service was great. The place could use a paint job and some cleaning, that’s why I give it 4 starts. After the quick oil change, I headed to Costco to buy a set of 4 tires! I didn’t want to get into any kind of accident. Thanks Carlos for squeezing me in! You saved me from something that could of turned sour.

This was actually my third choice because due to the distance of where I usually get my oil change, and the fact that my second choice was closed!
I came here the first time and was turned away because I came in 45mins til closing and they were backed up with some other cars. Which was fine, whatevs.
So a few days later I go back to my second choice, and they were so busy I couldn’t wait!
That’s why I came back here…
Everyone was so nice and helpful, even tho I paid more than I usually do for an oil change here (which is only about $ 24.) ;(
But anyway, the oil change only took about 10−15mins. Yay. But then, they showed me my transmission fluid and recommended that I should get it flushed or my transmission would be f*cked, and would cost me a grip to get it fixed.
I swear, I just had a transmission flush a few months ago. BUT considering how crazy I drive, I accepted the recommendation and got the flush anyway.
It didn’t take too long either. I was so freakin’ happy I came at the right time. I was in a hurry, and they understood that and fulfilled my needs.
Thanks boys!

Don’t go here for your a/​c check/​refill if you have an American car. They can mess up your alternator! I don’t think they know as much about American cars as they do Asian cars, so I highly recommend taking the time to find a place that specializes in American cars.
I went here last summer with my Mercury to get my a/​c checked. Took them a total 2 – 3 days and they ended up messing up my alternator, and tried to blame my «bad» battery when I’ve been using the same brand for years for my other cars as well, plus it was only a year old. They warned me before I picked up my car, that the battery was drained and that they were charging it… so I was pretty confused as to why that would happen in the first place, but I just dismissed it. I was thinking, maybe they left the light on… When I got there and started to take my car home, it kept dying even before I even made it out the lot! The mechanics WERE helpful and courteous but, they still shouldn’t try and blame the problem on something else in my car for their mistakes. My alternator was working fine when I dropped off the car to them.
I called them back the next day to let them know that my car still wasn’t working right and that my alternator was the problem. They suggested to bring the car back the next week to get it looked at again. I decided not to, in fear that they may mess up something else, and ordered a new alternator online for almost $ 300 and put it in myself. After that, my car worked perfectly fine, a/​c feels good, and my battery worked great.
Btw, Unilocal for some reason doesn’t even post all of the reviews for this place. If you scroll down to the «Filtered Reviews», almost every single one is a negative review for this place. Sp please be careful when bringing your car into this place to get fixed.

I came here for an oil change, rotate tires and visual break check that I purchased off google offers for $ 18. I was ready for them to upsale me on additional services but they didn’t. Workers were nice and quick. Had the whole process done in about an hour.

THIS IS TRUE! PLESE READ CAREFULLY! DO NOT COME HERE! I will never come back to this company for an oil change! I came on Friday february 24, 2012 for an oil change at 12pm. I left my car their since they were buzy, and at 1:15 I followed up to see if it was ready. The manger, Carlos Ayon picked up the phone and said «yes come on in». I arrived within ten minutes, payed and moved on. Three miles later on the i680 before the mc kee exit my car breaks down but I manage to get to the right shoulder. Then I pop my hood and realize that all the oil drained out because they forgot to put in the OIL FILTER! I than called back to the shop to speak to «the manger» Carlos and ask for help. He simply said «sorry stuff happens, I can’t send you a tow truck». I had no money, so I left my car on the shoulder overnight. The next morning my car had been towed because a driver crashed into it and he had no insurance. I took the car out of the storage and it cost 441 dollars. My car is worth 1900 in the Kelly bluebook, and the owner of the shop ZACK only offers me 1500 with the tow/​storage fee included. So I guess to him my car is only worth 1000 and the other 500 are for the tow/​storage fee. Its disgusting that these people take no pride in their work. How do you forget to put in an oil filter when doing an oil change. It’s common sence. Now I’m Carless and unable to make it to work or take my son to daycare. I reported these people to the better business Beura. If this has happened to you please help me. I don’t know what to do.

I know zack for awhile and their people are great. If u got a coupon, u got a deal.
However, people like Thai gives Unilocal a bad name. Most shop do not let customers in the shop or standing in front of the doors for liability. For him to go into details like that. I leave u with the verdict.

I came here for a smog check with a coupon from the penny saver. Total cost with fees was $ 32. There were a lot of cars ahead of me, so I opted to leave my car there and go back home. They called me back in about an hour to say it was ready. Drawbacks. the lot is small, and they get very very busy… there are a lot of cars for such a small lot. I would come here again.

Brought in my car due to a warning message related to the engine heat. This place deleted the warning message and replaced some parts. One week later the engine coolant was leaking and nearly all of the coolant was gone. Hence, I brought the car back and claimed warranty. First they told me that it’d cost me another $ 170 to fix even though the leakage could have been caused by their initial fix. After I said I want to fix it myself they fixed it for me without any cost and promised me it won’t leak anymore. After driving 10ft the engine was leaking again and I brought back the car. The mechanic literally said they don’t know what to do anymore…
Eventually I brought my car to another place and they confirmed that this place has done a bad job and the problem could have been fixed very easily at the first place… Well… learned my lesson!

I brought my vehicle in for oil change and a few days later my car is running really bad. i took it back too see if someone could help me with this problem. I paid 80 dollars for a diagnostic however i did not get this. I talked too some mechanic there and all it was like he did not want too explore the problem. I expected a printout of issues that were wrong with the car and noticed that this shop does not have a full diagnostic machine, they have a portable only. He then checked the cylinders and found that 2 out of the 4 were operational. All they tell me is i need a new engine and was quoted 1300 dollars and thats it, no more information.
After searching around at different shops i found out that i may not need a new motor but only a cylinder head. I was told by numerous mechanics that depending on what cylinders are bad which was 3 and 4 cylinders that the timing chain may not be working correct and one of the smog sensors can actually do this to a car. I went back and asked them too do a more detailed check of the motor and once again, i feel like i’m bothering this mechanic and taking up his valuable time. Man this is the only car i have right now…
He checked the block for leaks and now i don’t need a new engine but a new cylinder head. I asked them what they can do about cost. They said perhaps payment plan and they will talk too the owner and call me the next day. i do have good credit! after a few days go by no call so i call and tell me it’s going too be 1800 dollars for the cylinder head.
What happend too 1300 for a new engine? I continued too call around for options and i can get that done for 900 with install.
This place is was out of control expensive and because of that and service i would shop around for any major repairs and make sure they don’t make up there own prices. I can see this because after i met the owner i knew he was not flexible. I guess in crucial situations the nice people that actually need help and accurate info don’t get it. They said this shop does so good and they could of done ½ down or something too get my vehicle up too par but the bottom line this is a buisiness and a super cheap owner.
Once the car is torn apart i will blog again because i had these problems after an oil change. Who knows i may get a new car after the results are found on why my car failed in a flash and has always been in good working order.

had to get my carrucha fixed in order to pass goddamn smog and wasn’t sure what was wrong with it. i had some coupons from the penny saver for this spot to get the codes read on my car for $ 25. the mechanics handled it and leilani (who is awesome btw) called me to let me know what the deal was. $ 600 later and my car is running like a champ. while that is a huge chunk of change it could have been a lot more if i’d gone somewhere else. they didn’t charge me for most of the labor because the part that i had to get fixed on my car was $$$. leilani and the gang over there are tops in my book. i would highly recommend this little diamond in the rough.