San Jose Marriott

Very clean. Thanks to the entire staff that assisted us with any questions I had. A nice and convenient place to stay. Walking distance to shops, next door to the convention center, includes gym and pool.
As busy of a weekend it was for the Marriott they still managed to provide exceptional customer service considering the famous soccer players were also staying here. Some fans outside along with paparazzi. Very well organized.
Valet price— boo! Pricey 34 $ a night. Park across from Hilton only 7 $ a day in/​out too.

Stayed here many times but no more. When you support mob violence against people by barring the only way they can get away from an angry mob, you are complying with said violence. At this point, I wouldn’t feel safe staying in your hotel after watching your employees let a woman be assaulted by an angry mob of rioters. Disgusting.
Remember people from both parties stay at hotels. Obviously Marriott is not conservative friendly. So they don’t need my money nor my patronage.

First off, Maria O. In the front office was extraordinary. She was diligent returning my calls and making sure I got the requested rate. Rarely have I dealt with someone so attentive and skilled. Also was put in a great corner room and most of my requests on my Marriott account were met except for the newspaper.
Friday night the bar was super busy and my dinner was credited for free. Good customer service again.
Now the bad, when I checked in I have two separate reservations for two nights. But the check in rep only activated my room key for one night. So I had to go back downstairs on my second day to get it fixed. Shouldn’t have happened. Also the water from the sink in my bathroom was disgusting, very cloudy, see photo. Called front desk and asked for water bottles and only gave me a few. The issue was never fixed. Hopefully the next guest won’t have to deal with water unfit to drink.

Can’t believe Marriott San Jose wouldn’t allow their own guest back into her hotel so she could be assaulted by Bernie Sanders/​Hillary Clinton supporters while Marriott employees stood and watched it happen. Absolutely appalling. Will never stay at another Marriott again. Very telling the kind of «guest services» your company provides.

This place is garbage. No courtesy shuttle and they actually charge you for Wifi service. Will never come back to this dirtbag place again. Probably will never stay at any Marriott again after this bad experience. Such a disappointment.

I can not believe that your staff would hold a door against a defenseless woman being attacked by protestors! You have disgraced the entire Marriott brand and I personally will never again use your hotel chain.

We stayed here at the same time as a Trump rally, and the Marriott staff handled a really difficult situation very well. The valet security manager and Ace from valet were awesome, and Spencer at the front desk went above and beyond.
The room was great & clean, dining was good, and the pool was nice! We will definitely be back next time we are up here.

Coward staff security guards holding the doors shut so that a bunch of illegal aliens can trap and abuse a single woman. Disgusting 7 grown men on Marriots payroll standing and watching. Absolute disgrace. Boycott this hotel. If the woman in fact was a guest at the Marriot I hope she sues the fuck out of you little girls. Identify that «man» holding the door closed and allowing her to suffer. Fire him now. How unmanly can you possible be? What if she was your sister, girl, wife or mom? She had more guts and courage then all those cowards on both sides of the doors.

The valet parking attendants at this Marriot hotel are rude, unprofessional and disrespectful to say the least. When they brought me my car it wreaked of pot smoke and cologne. I don’t know what they did with and in my car and it makes me also wonder where they took it. The valet who was present when I dropped my car off was guiding-​waiving me into a crowd of pedestrians who would not move out of the way. You guys need to get your act together over there! Last year the valets used OUR car to throw a bunch of someone else’s DIRTY luggage and scuffed up our leather back seats! Don’t trust these clowns with your car. Oh yeah and they park your car on the public sidewalk by the street when they bring it to you, that’s if your lucky enough to get your car when you text them to bring it to you. I stood outside waiting after texting them to bring it to me one of the days we were staying there and the text was never received on their end. The valets were like «can we help you with something» after I had been patiently waiting and standing out front for close to 20 minutes! I was like «YEAH you can get me my car?!» DUH!
I will never stay at this location again.

One of the best Marriotts I have been to. Great service. Well kept rooms and common areas. Truly awesome lounge for elite members. The view from the lounge terrace is awesome. The selection of restaurants on property is also pretty good.

Stayed here for one night on a business trip. The staff was friendly and the place was clean. My only complaint, the water in my hotel room, i put some of it in a cup and it was all foggy and it wasnt the oxygen in it. I felt weird and used a bottle of water to brush my teeth instead. Otherwise, the experience was nice. The rooms are good and air conditioned properly, the hotel bar is a little lonely and the house wine taste like grape juice according to my boss so we went else where. But other than that, I had a good stay here. The room service was prompt and had great breakfast! the bacon and eggs with toast was awesome!

This review is for the events portion of the hotel. We did not stay in a room.
I attended a wedding at the Marriott. The appetizers passed during the reception included tuna, sliders and bruschetta. The sliders were dry and tasteless. The bruschetta which should normally be made with a toasted slice of bread was made with bread that tasted like it had been left out over night. While I don’t eat tuna, my niece who loves it said it was terrible. The cheese and crackers and prosciutto/​salami were nothing special.
Once inside things were not much better. The salads when served were not cold and crisp, but warm and limp. The empty and partially eaten plates were not promptly removed from the table, but sat there despite dinner being served. I had the filet, which was not hot. It was cold and lacked seasoning. My daughter had the chicken which was also cold, and did not taste good. Water was not freely refilled, and we had to conatantly ask for refills which sometimes took 5 –10 mins. Coffee was not offered, but had to be asked for. When it was brought to the table, no cream was offered, and when it was asked for the wait staff seemed confused as to what we wanted. In regards to the wait staff, most of them looked like they were annoyed and didn’t want to be there. While they couldn’t promptly remove the plates, they were too quick to remove glasses, many of which were still full of drinks (wine, coffee, champagne, water).
Getting to the alcohol, we ordered several cranberry and vodka, and you couldn’t taste anything but cranberry. Whether the short pours were the idea of the bartenders or the the bride and groom I have no idea.
I definitely would not have my event here.

For my corporate event/​meetings my company occupied this hotel and convention center for 3 days.
I shared a room with a colleague. The rooms are very spacious. We happened to have a nice view as well. The bathroom was huge. For a double bed room I was very impressed.
The beds were seriously comfortable. I can’t stand when the sheets are too bleached and they don’t do that here. There also a nice desk in the room with ample plugs for all my gadgetry.
On a side note, on the second day of my event I snuck away from the meeting and went to my room to take a nap before dinner. The maids came in even though I said no thank you and cleaned the room while I was snuggled in bed. I did also have the privacy sign on the door. They did not care and quite frankly neither did I.
The location is perfect. I usually ditch the evening events my company puts on, especially dinner. I was able to comfortably walk around and explore the area. There are so many nice restaurants and bars around, why settle for hotel food? No offense.
We probably won’t be coming back again because prices are so much higher now since the super bowl and the stadium were built. Maybe in s couple more years we will return.

Stayed here for the Silver Elite room. Room was very clean, staff was friendly, and view from the 20^th floor was gorgeous. This place is conveniently located in the heart of downtown– easy access to parks, restaurants, and bars. Elite concierge on the 26^th floor was a plus. Will come back.

Nice hotel, but they try to charge you up any way they can. For example at breakfast they charged me 11 $ for just a glass of virgin Bloody Mary mix (with No Alcohol) just ridiculous

Stayed here 1 night on the 8^th of March was impressed how big clean bright and comfortable the rooms were front desk service was friendly and helpful breakfast was really nice
I would definitely stay here again

Impressive lobby with nice wall behind the front desk. All staff encountered were very nice and attentive. Loved the citrus water.
Standard room with great artwork and nice furnishings. My room had a great view to the north, a fridge, coffeemaker with teas, no microwave.
Nice sized bathroom with hard water and soft shower, but this is Cali in a drought!
Loved the holiday decorations.

This isn’t your average Marriott. Actually, Marriott has really stepped up their game and can end up being on the swanky side.
The San Jose location is basically smack dab in the center of downtown. Right next to the convention center and other community venues.
The hotel has underwent an extensive renovation. Inside is pretty chic and the rooms have everything a business traveler would want (especially plug ins).
I didn’t have a chance to visit the bar, but it looked like it was a very popular place on a weekday night.

VERY satisfied with a party my company planned at The Marriott! They just finished a re-​model October 2015 and the place looks stunning.
There is also a nice restaurant called «Arcadia» inside the hotel.

Rooms are big, comfortable, New York feel… the bar is nice and lounge area big and comfortable. Not for budgetary minded but great. One minute from everything downtown that’s happening! More later…
Ok, the Chinese restaurant is really great! Service and gourmet Hong Kong style, terrific. The service and amenities are what you expect here and it’s comfortable and cozy if your up for the freight!