Shell

Just came in to get a pack of cigarettes. The two girls behind the counter couldnt find the time to tear themselves away from their phones. I stood there for a few minutes while they huddled over their phones. neither acknowledged me until another customer came in. they helped her first before getting my cigarettes. after i bought some stuff i asked to use the bathroom. they said the bathroom was closed. these jerk offs made me wait cause they couldnt be bothered to get off their phones now the wont let me use the bathroom?

I never really feel the need to check in at or review gas stations, but too many consistently negative experiences here have really compelled me to speak up.
It’s so weird because as someone native to this area in many respects, I have no problem with the other three corners of the intersection where this Shell sits. Oak Hill? Quiet. The Plant? Has it’s own issues but those are mostly related to the people who drive and park there (including myself on a tense day). The furniture store that always looks closed? Who’s it really hurting? Then we have Shell — where the dark clouds settle.
I consider myself lucky to be able to count the number of times I’ve been approached in an unwelcome manner at other gas stations on only one hand; at this Shell, though, there has lit-​er-​al-​ly never been a visit where I haven’t been solicited for spare change, asked if I needed my windshield wiped, or just straight up yelled at. I wouldn’t dare ever coming here at night to pump my gas, even if I wasn’t alone.
It’s a shame that this station is the closest gas to my office and my parent’s house, but if I’m desperate, I clutch my key between my knuckles as I pump and fly down the driveway like a bat outta hell when I’m done.

Very shady location. I always see homeless around this place yelling vulgar things near the bus stop and never wanted to approach it. However, this morning I had a found out my tire needed air so I had no chance but to stop by on my way to work.
To my surprise, the air wasn’t free unless I was a customer. I thought there was a California law saying it should be?
Also, straight when I got out of the car, I was harassed by a homeless. Never coming back to this place again.

This review is for the car wash. The price is outrageous for the type of wash you get. I picked the $ 9 option which included a whole bunch of promises that you’ll get a great car wash — bullshet and they know it. When you pull up the machine as you to upgrade to an even higher level ULTIMATE wash. I decline. My first impression seeing the foam pieces were very dirty. You put the car in neutral and it guides you through extra fast. Before the cleaning foam even has the time to soak into the dirt your already at the rinse wash and your going through the air dry. Which zooms you through does not give 40 – 60 seconds to dry like other respectable car washes. Do not go here to wash your car

This place sucks. The air pressure has been broken for more than a year and still hasn’t fix.

This particular location is actually a little shady. It is right across the street from a busy shopping center (The Plant), so it is conveniently located, but probably not the safest in comparison.
If your low fuel indicator light comes on, I’d try my best to go elsewhere. The only reason I still come here is because son’s basketball league takes place right around the corner. If for some reason you don’t have a choice, just make sure you scope out your surroundings prior to pulling up. We are already paying crazy prices for gas right? So might as well be safe while we are at the pump!

This place sucks! The credit card readers don’t work and I had to walk inside while 3 homeless people approached me asking for money… All I want is to pump gas and get back on the road.

I wouldn’t even give it a one star rating but I have no choice. This gas station is terrible. Card readers never work so expect to go in and «prepay.» Cars parked in every direction to pump gas so it makes for difficulty pulling in or out. People coming up and haggling you for some change. And then there’s the car wash that’s by far one of the worse ones I’ve tried using. I try to avoid going to this gas station but always end up giving it another shot, and it’s always an unpleasant visit. Not convenient at all.

This is !@#$ difficult to reach.
It’s on a busy corner of Monterey and Tully Roads, across from The Plant Shopping Center. Had I seen it early enough, on my way to The Plant, I’d have pulled into it. As I hesitated, the lane beside me was quickly filled and I had no way over there.
After shopping, I returned, but it still wasn’t easy. The price of the diesel fuel was $ 3.099, which is quite good when you consider some are charging over $ 3.50 now, and the majority are charging around $ 3.25.
Naturally, the receipt paper had run out, so I went into the store to get the receipt. I looked for a soda, but they wanted $ 1.99 for a 20 ounce soda, and didn’t have most others marked.
When I asked for the receipt, I included the pump number, so then, she asked for the price. I didn’t exactly remember, but wouldn’t it be the latest on the pump? It took a while but she was friendly.

Place sucks. Card readers never read so you always have to pay inside. Inconvenient when it comes to when you’re on the go.

The card readers suck. Attendants not very helpful.
Another place down the way is better and more reliable

Their machines NEVER have receipt paper, it gets so annoying sometimes.

Homeless people swarm this gas station. You WILL be asked for money, sometimes multiple times.

Thank goodness for this Shell, for without it, I would have no gas and would have been stuck on the road.
This is a nice shell, large area, you’re not squished up against other cars that are passing by and the filling stations are far apart enough that you can definitely sit in the same lane as a huge truck and still not have to drag your pump over.
The only complaint maybe is that the pumps are extremely slow. It took me forever to fill up and their receipt system is bizarre too.

If I could rate a negative 5 I would. This is by far the worst gas station in existence. The employees are terrible at their jobs and extremely disgruntled. I think their is a homeless camp behind the car wash because of the amount of pan handlers. I think the only reason they stay in business is because theirs no other options in gas nearby. Stay away from here if you care about service!!!

I come to this gas station 3 – 4 times a week. I pumped gas, I buy water, lottery tickets, coffee n every time I go to use the restroom it’s blocked. «It’s either out of order» or «the clerks tell me they don’t know where the keys are. «I’m a professional who occasionally need to use the restroom when I am there spending money. The clerk do not allow customers to use the restrooms. Why is that? They have a taqueria in a gas station and no restroom? This is total unacceptable. I will be taking this to higher mangement in the SHELL gas station or the news media.

There is a reason why I don’t enjoy going to this Shell station, I don’t think I have ever been here without someone agressively panhandling. I barely get by and it is annoying to have to be constantly asked for money by folks. This Shell does have a decent store, actually it’s pretty good, even has a good supply of automotive products like coolant, washer fluids and oils. The other reason that I occasionally fill up here is that I use the car wash here. Only when I really need a wash though because the automated car wash isn’t the greatest. Location wise this place is convieniently close to 87 which is another reason I buy gas here sometimes.
Avoid taco mania. The guy telling you he is out of gas and needs to get back home to Reno is actually scraping up change to purchase methamphetamines. Most of the cast of characters that ask for spare change are regulars, the phrase don’t feed the seagulls comes to mind.
Ahhhhhhhhh, gas stations, one of the unavoidably depressing aspects of modern society.

The highlight of my experience at the pump was the lowest price in the area for Top Tier premium V-​Power gasoline.
Tried to pay at the pump and got an error message. …had to go inside to authorize and get a final receipt… not so good.
One of the 2 squeegees in my area was missing the soapy foam portion to wash windows… the other squeegee was too big for the container… making a soapy squeegee a challenge.
The two paper towel dispensers in my area were out of paper towels.
…since the gas station was in general disrepair… what else doesn’t work?

This is a fairly new shell in San Jose. The pumps and store inside is organized, well lit and pretty clean. the sucky part is that there’s often transients or homeless folks hanging around who beg for money or come up with an excuse to hit you up for cash.
really no money for gas? where’s your car? oh you don’t have one?
what you need money for a bus ticket back to reno? how the hell did you end up at this shell? the greyhound station is in downtown.
fill up quick, watch your back and don’t fall for the schemes they try to lay on you

It’s a gas station. As far as they go this one isn’t too bad. It is well-​lit and clean with an okay car wash. Unfortunately Shell installed those blaring television boxes at the pumps which blast annoying commercials at you when you are still half asleep in the morning or after a long and hard day.
The car wash is all right but a bit expensive for what you get. You will need to go inside and ask for the code to operate the air and water.