Slakey Bros

I’m a HVAC contractor and this supply house has everything you need. However, the customer service and wait time to receive any item is ridiculous. It’s about a 30 min wait time minimum, even if you call in your order hours ahead and tell them exactly what time you’ll be picking it up. After placing the order over the phone they’ll say, «it’ll be out there waiting for you when you get here». I’ve been coming here for a while now and they have not done that once the whole time here. Most of the staff here is friendly

The part that a previous supply store gave me was broken and since I had taken the last one I needed to find a new supply store. In comes Slakey Brothers. Most supply stores (like the one I had visited that morning) do not allow normal people in their store, most cater only to contractors. Slakey Brothers will sell parts to normal people.
So in I go, with my broken water heater part and my dog, and pick up my part. The entire office lit up when they saw my Golden Retriever. You know that a person is good if they like dogs (and if they dog likes them back). My dog was in heaven weaving through all the cubes and demanding affection from everyone as I filled out warranty paperwork.
It was a good experience coming here.

Wow. Great service. I walked in and immediately thought I was in the wrong place since it was an office setting and that I was looking for A/​C part. Anyway, the front desk receptionist greeted me and directed me where I should go. I was then assisted by a nice gentleman who got me exactly the part I wanted. Before you starting looking to swing by and pick up A/​C parts, they normally don’t sell to anyone other than contractors, but, since I was just picking-​up a A/​C pad for a mini split (which is basically just a piece of plastic), they sold it to me.
Overall, I can tell why these guys are in business — they keep lots of product on hand and their service is superb.

Slakey is now my favorite supply store for parts and tools I need for repairs. I’m a home owner and those plumbing issues could be very frustrating. The staff there are all very knowledgable and helpful every time I go there. They would spend time to answer all my dumb questions and try to demonstrate and help as much as they can plus their price is very competitive which would beat most of the chain stores (Home Depot, Lowe’s, Orchard Supply, etc.) by like 20% or so.

I’m a bussiness owner of a HVAC company in San Jose ca and I buy all my bryanta and Payne furnaces and ac units and also all my material. the staff Steve, bill, and everyone there are awesome. I love coming here just to pick up my material.5 stars for the prices and service

Bought a part here recently. I’m not a contractor, but I got friendly service and an excellent price. I will definitely come here again.