Spartan Moving

We recently used Spartan Moving for a local move. All went smoothly with the first leg; guys showed up on time, packed up the house very efficiently, truck loaded, etc.
Three very disappointing things happened upon arrival:
1– We moved into a multi-​level house, and despite boxes being marked, MANY of the boxes were left on the wrong floors, leaving us with a lot of work after they left. Unfortunately, in the chaos of moving, I didn’t notice all of it until later.
2– They left a ton of marks and small dings in the walls/​new paint. Again, in the rush of walking through the house and getting the movers out of there, I didn’t notice these until later.
3– This is the big one. Most of the items arrived at the new house with no issues. The one box the guys dropped down a flight of stairs happened to be my fine china, which was a wedding gift. Ouch. We (and they) took pictures of all the broken pieces. Luckily, the department store where it was purchased still carried that pattern so I was able to itemize each piece and calculate the value in the claim forms. A full month later, I received a letter from their claims group saying they are willing to pay a whopping $ 60, which is a fraction of the value of what the movers broke. Ridiculous. Regardless of who they have as their claims provider, Spartan Moving is responsible and has provided incredibly poor service.
I would highly recommend you find another moving company with better policies.

The Spartan crew are all about safety and professionalism. I had moved a few times in my life and by far the best experience was with Spartan. We moved from San Jose, CA to Park City, UT.

My last follow up to this moving drama. After 6 exhausting months of seething patience, MoveInsure finally closed my claim. READ your contract carefully as they will pull one over on you if they can. They finally paid out my losses totaling nearly $ 3,500. I will NEVER use Spartan again. Need I say more?

Great work! The guys arrived near the beginning of the window they provided me. I got a phone call from the crew when they were 20 minutes out. They got right to work and were very courteous. I opted for packing and moving services. A bit pricey but I needed assistance. After arriving at my new house, they unpacked the furniture quickly, and cleaned up after themselves. Very courteous, friendly and clean. I felt good about using these guys and will call them again for any future moves (not for a while though, tired of moving.)

I had an excellent experience with Spartan Movers. Adrian and his co-​worker were quick, conscienscious and treated the few its I moved with care. Adrian took special care with a wood and glass lingerie chest that could have been easily damaged.
From my first call to the timely delivery of my items, everyone was professional, respectful and honest. Everyone was awesome.
Susan
Folsom, CA

My boyfriend and I used Spartan Moving for a move between units in our complex. I had read other reviews and saw that there was a concern about the cost of packing supplies, specifically tape, however some of these are a few years old and improvements have probably been made since. There was zero cost for tape on my written estimate, it was noted that use of tape was free. The only additional costs mentioned would be a plastic mattress cover and a box for our large plama tv. Luckily our mattress is just a futon mattress and we opted to move it ourselves to avoid the extra cost. The tv box was only $ 12 which seemed reasonable enough to us. On top of that we were able to get a reduced rate because we wouldn’t need to use the moving truck and because I mentioned we found them on Unilocal.
The day of the move the movers showed up right on time. There were 3 of them and they were very courteous and moved incredibly fast. There is a 3 hour minimum and they actually moved our one bedroom unit in 2 hours! My boyfriend thought it was totally worth the small cost of movers to help us as we were moving from a 3^rd floor apt to another 3^rd floor apt. Even the movers were winded. Can you imagine if we had to do all of that just the two of us? Overall they were fast, efficient, and straightforward.

If I could give these guys negative stars I would.
I’d like to point out Spartan have not contacted me to delete my review, they have bribed people to remove bad reviews and threatened to sue them when they didn’t. Do not trust their good reviews.
well we got these guys to move us. they charged $ 130/​hr for packing. We moved about a 20min drive away.
They originally quoted us 5 hours — which became 7 hours — which ended up being over 10hours, from the moment they called us to say they were in the neighborhood. they then drove around the block a couple of times, charged us while they ate pizza, take the tape off their moving blankets and drove extremely slowly on the freeway at night. initially they were fast but they seriously slowed down as the night rolled on.
They marked our freshly painted walls when we asked them to please be careful.
there were a few breakages (about $ 500 worth) they identified and said they’d pay for but we never heard from them again.
the boss has some kind of speech impediment so it was nearly impossible to tell what he was saying. One of the others was kinda friendly but the third guy kinda sneered at us.
at the end they charged nearly $ 1500 to move a 2 bed apt — and then wanted a tip. my husband ignored this.

Awful experience in some key ways. First off, let me point out the positives:
— My stuff arrived mostly undamaged. I had abut $ 200 worth of damage, but I think that is expected for any move.
— The customer service folks are generally positive and responsive. I had to change my move date several times and they were patient the whole way through.
However, the overall experience was poor and here is why:
— The quote they gave me was waaaay off. I moved a short distance (about 15 miles) and have a moderate amount of stuff (one bachelor moving) and they quoted me $ 225. The actual cost was $ 550.
— They added lots of hidden costs — on moving day. When the movers arrived, one of the first things they did was sit me down and start listing all of these extra expenses that were never mentioned to that point. $ 100 for 2 TV Boxes, $ 70 for tape (yes, $ 70 for tape!) and more. All in all they were going to charge me $ 200+ for supplies. Nothing about this — not one word — was spoken to me when I received my quote. Needless to say on a hugely stressful day (moving day) I was quite perturbed.
— They over packed. Remember how I was moving 15 miles? They packed me like I was moving across country. Triple taping items that in my opinion needed no tape (And of course I am paying them by the hour and yes, paying for the tape.) Wrapping things in blankets that I didn’t think needed wrapping. Refusing to take things that they thought were not well packed enough. (In my opinion I was very well packed when they arrived.)
— They took almost twice as long as the estimate to move me. the estimate was 3 hours, they took almost 6.
— The used waaay too much tape on things. Some of my items were damaged just because they felt a need to wrap tape around it. I am still peeling tape off of furniture.
Epilogue: After several phone calls to complain to this company, they never apologized and repeatedly told me that is how they work and they did nothing wrong. In this case the customer was wrong. They did however provide me with a $ 50 refund. No specific reason was given for the refund, but they were trying to make me less unhappy with the move. They get an extra star for that effort.
Overall — huge hidden fees, very inaccurate quote, not mentioning the additional expenses up front, and over packing for a 15 mile move = horrible, stressful experience.

First off I love the customer service they are very friendly unlike some moving companies you call in and they are super rude. As far as the move the movers were hardworking and profession, I even gave them a little snack for working hard. only thing i did not like was the double driving time. Its applies with every mover but i wish that changed.
The whole move was great no furniture damaged. plus i got coupon, i get money if i refer someone. Brownie points for me for choosing a good company

Great job done at a reasonable price. The quote was done professionally. I got a not to exceed quote. Spartan followed through the movers arrived on time and did the job is less time than the quote. They were excellent in packing. I would recommend them for mid to large size local move.