The Village RV

Nice RV and excellent customer service! !! Tony was so easy going and helpful. He made us feel as ease with renting an RV. There was no «cleaning deposit» or any obsurd charges that you would worry about renting an RV. It was easy breazy. I would recommend this company to anyone over the alternative. We had shopped around and found this place was the least expensive. Also Tony offered us unlimited mileage because we were taking It a few hours from home, which was awesome!!! The other places were like 30 cents a mile… ridiculous! A++++++++

We rented an RV from Tony B. We should have known that something was not kosher when we did not meet at a lot with RV’s, but in a parking lot going quickly through the motorhome. Tony arrived towing a car with a small child. He unhooked the tow bar and proceeded to give us a tour. He knew we were driving to Denver to pick up our daughter from college and tow her car back. The vehicle had over 150,000 miles on it and driving sounded like a faulty drive shaft. He did not leave the electrical adapter so we had to buy one from U-​Haul. Ultimately, it shorted the left side of the blinkers and we were charged an additional 485.00. We were also charged to replace a faulty lock on the storage bin in the rear rof the vehicle. It had two locks, but only one worked and eventually failed. Then to add insult to injury, while in a rain storm, the skylight in the bathroom leaked all over our daughters boxes from school, ruining multiple items.
When we started packing our things in the motorhome, we found it to not be clean, one drawer was full of flour (or a substance similar), old baby bottles with dry formula, a pacifier and a dvd was left in the dvd player. When my husband drove on 101 to 85 to our home, apparently a crack came through on a mirrored door above the dinette, which was now our fault and cost us another 125.00.
Essentially our cost effective trip wound up costing us triple from what was budgeted.
Would never do this again, especially with Village RV. Sorry no free days on a future trip will take the bad taste out of our mouths and our pockets.

I rented the 27 foot class A from Tony at The Village RV. With my wife, 3 kids, and our dog we set forth to Coeur d’ Alene Idaho, in the beginning of July, to go and see my in-​laws. I was able to get the RV a day early, which was very helpful, at no additional cost. We had a problem with the generator, it was about 105 out side and we had alot of things running, and a quick call to Tony and everybody was happy and we got back on the road in about 5 minutes. Other than that everything worked perfectly and my wife and children made many memories this summer. I will DEFIANTLY be renting from this company again!!!

My experience with The Village RV was top-​notch! From the moment I first contacted them on the phone, customer service was their number one priority. The RV we rented was clean and the staff was helpful. Their prices are very reasonable. I would highly recommend The Village RV to anyone… and I know our family will be using them again for our family’s next trip to Yosemite.

The owner was attentive, helpful, walked me through the trailer setup and tear-​down, and very focused on providing an excellent customer service experience. I look forward to visiting their new location.

My family and I couldn’t have been happier with our vacation and choosing The Village RV rentals!

We had all sorts of issues with our RV that led me to believe that these RVs just aren’t properly maintained. This could be due to the fact that each RV is individually owned so that might contribute to how each is kept up. When renting an RV, it’s reasonable to expect that everything won’t be perfect. But here’s the list of all the things that were wrong with this one… I’ll leave it to you to decide if this sounds like something you’d want to sign up for on your next vacation…
1. Heater was broken. We had NO heat the first 2 days which in December wasn’t optimal. This resulted in us not only sleeping with no heat night 1, but driving around town looking for spare parts to get it fixed day 2.
2. When fixing the heater, the repair guy noticed the battery wasn’t connected tightly. This caused the power to go on and off and trouble getting power when parked.
3. When fixing the heater and the battery, they also noticed that one of the outdoor latches was broken which could have led to the latch door ending up on the highway.
4. Radio stopped working and one of the speakers was blown. Not a big deal… until you remember you’re likely going to be driving a lot. Driving with no radio is lame.
5. Toilet lid was broken off. Slip sliding on a broken RV toilet seat on the road wasn’t a highlight for the ladies.
6. Ladder up to bed above cab was broken and made it hard for the kids to go up and down.
7. Outside running light was broken which according to the repair shop, could have got us pulled over.
8. Blinds in the back were broken, drawer was broken which kept opening every time you made a turn.
The positive was that Tony is all the things that people say here… he’s responsive (called us back immediately and was on top of trying to help), is a nice guy, and tries to fix it.
Maybe it was just our RV… and if so, do NOT rent the Fleetwood Tioga Ranger 26′. But given the list of issues we had wasn’t short, I wouldn’t feel confident that renting here again would result in a better experience.

Great help and quick service for us in an emergency situation. We needed a trailer «Now» and they came through. Even delivered and picked it up. Recommend!!!

We love this guys. This place is very easy going and no pressure/​stressful to deal with. We rented 26′ C class to go down to big sur. We were the 1^st time RV-​er so we were nervous about whole experience but they made us feel very comfortable.
Rented from Mon-​Fri. On Monday, previous renter were late in returning so they have us $ 100 refund for that. They delivered the RV to our home and explained everything. While we were on a trip, I often texted them and asked whenever we had a question and they returned the text right away.
The RV we rented was ok considering it’s a rental. Well maintained. Just don’t expect it to be very clean though.
Will definitely rent from them again.

We had never done an RV trip before and didn’t know anything about RVs. So happy we found Tony at the Village RV! He was very knowledgable and accommodating. When we went to check out what he had, he showed us how everything works and took the time to answer all our questions. We ended up renting a 35 foot RV for a little over 2 weeks, and headed for several of the western national parks, including Yellowstone. We had an awesome trip, and the RV worked out great! We loved traveling this way, and will rent from Tony when we do it again.

We decided to go with Village RV after reading all the horrible reviews for Cruise America. After returning the RV, I can say that they did not charge us extra for anything, and it was as expected. The RV itself was dirty in my opinion, but there weren’t any bugs or anything like that. Everything worked as expected, although it was not well built and everything on it seemed very cheaply made. I think all RVs are like that, so it’s nothing specific to this company. Our trip was enjoyable, and the Village RV were nice enough.

Rented a pop up trailer for a one week trip to Yosemite. I reserved it through their website about a week in advance and then received a call to make a pickup appointment. It took about 15 minutes for Tony to go over the paperwork, explain how to pop it up, hook the trailer up to my truck and we were on our way. The trailer was spacious once open and could spaciously fit 4 adults and 1 child.
Overall great service and great product. We’ll probably come back to rent a larger trailer next year.

Overall I would rate our experience with the Village RV at 4.5 stars, 5 stars for the service, but 4 for the RV.
We rented the 32′ Class C for a family trip to southern CA. We booked it for a week, but because of the holidays the owner, Tony, let us keep it a couple extra days at no charge — which we ended up needing to finish unloading. I thought we just ran short on storage, but it turns out we packed half the house.
We logged 1100 miles in 5 days, stayed in an RV park for 2 nights and dry camped for 2 nights. This RV has small holding tanks, so we had to haul extra water just to make sure we each got 1 shower during the 2 days of dry camping. This RV is only a few years old, has more features than the stripped down boxes you get from the big rental companies, but is showing some wear and tear. We had a cabinet door fall off and a couple drawers that wouldn’t stay closed, but minor nuisances. All in all there was plenty of room for the 5 of us and for it’s size, the unit was pretty easy to drive.
Pick up and drop off were simple, paperwork was done ahead of time. The glass plate from the microwave was missing, but Tony realized it after we picked it up on Christmas eve and drove to our house to drop it off — nobody else does that. I could have used a little more direction on using the DVD player, but we happened to have our own with us and just used that instead. The total price at checkout did not match the nightly rate shown on the website, but when I pointed that out to Tony he was quick to make sure we were charged the right amount.
I would recommend the Village RV and will use them again in the future.

We wanted to reserve an RV for a last minute trip and emailed to ask a few questions. After a day without response, we called and the proprietor answered and stated that he was on vacation and would be back Monday. We stated that we would look at availability and reservations online and then touch base on Monday. We checked the website and found an available unit but it was not possible to select pickup times online and although the proprietor had told us that there was a four night minimum, the website said nothing about this. We were not comfortable booking a and incurring a possible cancellation penalty without knowing when we could pick up or return the vehicle. So, we emailed and on Monday heard back that the unit was available but the price quoted was 31 dollars per night higher than the website quote. Again, we responded asking the reason for the price differential and inquiring about what pickup times would be available. After another 24 hours with no response we called to follow-​up and were told that the unit was reserved online and rented to someone else. All in all a tedious and unclear reservation process with no rv at the end and no notice that someone else had reserved the unit.

I rent a Class C motorhome from the Village RV because I needed something that we could sleep in and also pull my ski boat. I ended up renting a 31′ Class C for a week trip to Lake Oroville. Before I even heard of The Village RV, I tried calling other places such as El Monte RV and the very popular Cruise America. Price wise there were high, but I expected it during the summer season. I did more google searching and found The Village RV. I met with the owner Tony who agree’d to drop off the motorhome at Camping World which was great cause it allowed me to get a few last minute items I needed before I took it back home to hook up the boat. I was pretty darn impressed. The unit was very clean, tires were in great condition and it ran very strong even pulling my boat. Tony was gave a nice thorough walk through on the unit and answered any questions my wife and I had before we headed out with the RV. When we returned the RV we made sure we swept the floors and cleaned it very well. Tony appreciate it and even waived the $ 65 cleaning fee! I will be renting again from these guys as they did have a lower price than the previously mentioned rental places, but mostly because of the outstanding service.

These folks are great! My family and I rented an RV in January to go up to Portland and back. Great communication, excellent prices and VERY clean. We will definitely rent with Village RV again.

We called Tony at The Village RV at the last minute and he was very accomodating. We rented for 4 days over Thanksgiving weekend and had a great family adventure making lot’s of memories. I can’t imagine better service, a better price or a better vehicle. We will definately rent from them again and SOON!

I always use Unilocal prior to making decisions and once again Unilocal was right on! We rented a 25′ RV from Tony and he was so helpful and great. I did lots of shopping around prior to deciding on Village RV. What I really liked was the personal service, the very clean RV delivered right to our home. We had a GREAT trip to Big Sur and it was our first time renting an RV so I was a little worried. All turned out great, all of Tony’s instructions on how to use the RV were right on and we didn’t have a single issue.
Thanks again Tony! If we don’t end up buying an RV I will for sure be back to try out the 31′!

I rented a 22 ft. motorhome from Village RV. It was delivered to my home which was great. It was nearly spotless when we received it. It was stocked with toilet paper (a special RV kind) and chemicals for the toilet. Tony B did a run through with us on how everything worked. The service was outstanding and the quality of the RV was great. During the 6 week trip we had a problem with a tire. I called Tony B at Village RV and he worked with us in getting a new tire. It all went well. I would recommend this company to any one looking to rent an RV. It was a great trip.

I made a reservation with this company to rent a pop up RV then called back about two hours later to hopefully upgrade my reservation to a full RV. They were TWICE as expensive as the other guys. Now, I love to work with locally owned businesses, but this is unthinkable. I asked if they would work with me on price, but NO, I was told to go with the other guys if they were less expensive.
So, I asked how much of the $ 150 deposit I would lose. He said all of it. I told him that was unacceptable. I understand that businesses have a cancellation policy in place to protect them from losing money in the case of turning down business, but that is not the case here. Sure, keep $ 25 to save charge fees, but $ 150?
Eventually, Tony agreed to give me a refund after speaking with the owners of The Village RV. Guess what. A week later, and I’m calling my credit card company to dispute the charges because the refund NEVER APPEARED. While I am always down to support the small and local merchant, this is a case where it totally bit me in the butt. I ended up going with the huge rental company BOO.