This office doctor is not to recommend to everyone, because I was made appointment 1 wk. ago. Then I came to my appointment at 10:15AM, and the doctor office open at 9:00AM, but this doctor came in at 10:30AM everyday — Can you believe? Every patients came in at 9:00AM and wait for this doctor — Go back to my appointment — Do you known what time can I get in ??? 11:30AM is my time came in to the exam room — Then 11:45AM this doctor came to my room. Then within 10″ exam to my sickness, doctor left to the next exam room. The most of the patients were oldest people with Medical & Medicare with feeling sad and no speak up, because they do not known to complain or they do not want to complain this doctor. They can not going to American doctor every where, only way to this doctor can understand their own language. Specially to the woman who sat at the receptionist table is doctor wife. She is the one to select who want to get in exam room … She has not English well, that why who have new insurance or changed to a different insurance ask patients to speak, not her, because she does not known how to speak to the Rep. Hahahaha!!! But I can tell this doctor wrote prescription medicines treatment very well and more effective to your correct sickness, not to every different doctors asked patients came back many times for got paid Copay and private insurance paid, too. The BAD thing is not serve right to the patients with appointment, not to wait for too long. Why his wife to organized appointment to every one on the same hours and minutes ??? They need to improve this service for more better to every patients happiness. For me put down to 1STAR to this office doctor …********** &&&&&&&&& %%%% ##### @@@@@
Ricky T.
Évaluation du lieu : 1 San Jose, CA
This review is for the front office and how it’s run. I’ve been a patient with Dr. Nguyen for many years and even though he’s a great doctor I dread going here every time. Making an appointment here doesn’t mean anything to the front office. It’s based on first come first serve basis. Every appt I’ve made, I still have to wait over an hour to see the doctor. Maybe it’s because most of his patients are elderly Vietnamese folks that never make an appt and just show up but there still need to be law and order. Today I had to wait 1.5 hr with an appointment. This will be my last visit here.