Chick at the front desk was nice– it was busy but they seamed to be managing the long line and large groups really well. I would have gave 4 stars but I can’t cause I just got home with my take out order and it was incorrect :/ They gave me 2 orders of the same flavor instead of 3 different flavors I requested. Bummer — everything thing else was cool too but the food was the whole reason why I came and it just wasn’t right.
Que D.
Évaluation du lieu : 5 Artesia, CA
My friends and I were getting ready to watch the NBA game tonight. Decided to make an online reservation for some Wings. Online confirmation said our order would be ready in 20 minutes. Went there right on time and the order was ready within 1 minute. Very convenient and fast! Workers were respectful, friendly, and efficient. I’ll be coming here in the future to get our party food!
Manoj D.
Évaluation du lieu : 2 Santa Clara, CA
Boneless wings are terrible. Looks like they got it from Costco and microwaved. Customer service also should be improved!
Jessica R.
Évaluation du lieu : 1 Santa Clara, CA
Me and my boyfriend always have timing issues with this particular location, so we decided to pre-order this time. Online it said it would be ready in 20 minutes(7:49pm). We walk in, in exactly 20 minutes. We say that we are there to pick up our order, the cashier(Jeff) responds with«you ordered online didn’t you?» Sounding bothered, then reaches over to the side and picks up a piece of paper lying on the register next to him. He takes a look at it and says that hes been busy so he hasnt put the order in, looking around there is 1 other couple 2 employees on break so it didnt seem busy at all. He said it would be 10 – 20 minutes and didn’t apologize for the inconvenience. Upset from the whole situation we say we dont want the meal anymore so he scoffs and says«ok fine.» If you don’t like your job, find a new one!
Zee A.
Évaluation du lieu : 1 San Jose, CA
This is by far the most inconsistent Wingstop in the Bay Area. It’s like wing roulette — sometimes you’ll get perfect, hot(temperature) wings with just the right amount of sauce on them. More often, however, you’ll get overcooked, dry, under– or over-sauced wings. The Wingstop fries, when cooked properly, are fantastic. Again, though, it’s a toss up if they’ll cook them properly or you’ll get undercooked or overcooked fries. And the seasoning amount is also clearly determined by some dude with a randomizer app: sometimes they’re naked, without a speck of seasoning on them, other times you have to scrape off the seasoning so you don’t go into salt-shock. And then there is the staff. This location appears to hire directly out of the local prison system, with no regard to any sort of personal skills. I’ve seen less ink in a print shop. And they look… dirty. Who is in charge of hiring these deviants?
Gabby C.
Évaluation du lieu : 2 San Jose, CA
I usually always go to this wingstop with no complaint, but today it was just ridiculous. I ordered my food online and it said it would be ready by 4:04. By 4:30 it still wasn’t ready. When we finally got our food they gave us the smallest pieces possible. I was going to go back and complain but I was already running late. Finished our 20 piece wings within 5 min. Smh. Beware of 60 cent wing day, it’s actually just the left over breading Of the real wings
Daniel L.
Évaluation du lieu : 1 San Jose, CA
They will charge you extra if you order all flats wings. But the extra charge is not specified on the menu. Feel like they can charge whatever they want. Ordered fries crispy style but when it comes out it’s just like normal. Besides, the shop is super cold during summer, they turn on the aircon too much.
Jon W.
Évaluation du lieu : 1 San Jose, CA
Let me start by saying I was literally the first customer at this place when it opened. This is now my third & final review. My first was due to an altercation with a very unpleasant employee. I gave them another shot. Second time, on three separate occasion they screwed up my order & had the nerve to get irritated like I was the one who did something wrong. I took a break again… Almost a year later, I decide, hey, I’ll try ONE more time. I decide to use the handy app they have. Low & behold, I get there, «there’s no order for Jon», even though I showed him the confirmation email. It could have very well been a problem with the system, but that was the last straw. You lost a loyal, maybe THEE most loyal customer you had.
Chavonta c.
Évaluation du lieu : 5 San Jose, CA
I love all the wing stops. The best and only flavor I get is lemon pepper yummy. The fries are best at original first location at the plant on Curtner. I’d come here everyday if I could and eat those lemon wings haha
Kry C.
Évaluation du lieu : 1 San Jose, CA
Just tried to order wings. The first guy said he can’t take orders until 445pm. So I called back. This time a girl answered and said she can’t take orders until 6pm. I asked to speak to a manager and she immediately hung up on me. So my husband called back and asked about this. Said he would call corporate about my service and she replied«Go For It» We will be calling about the service we received. I’m 8 ½ months pregnant and just wanted some wings. Never expected to be treated like this as I have been going here around since it opened. Will update when corporate responds
Megan M.
Évaluation du lieu : 1 San Jose, CA
Went into wingstop to get my usual bonless wings, like every sunday, and I was greeted with the rudest, unsincere cashier, who’s name was Taylor. I’ve NEVER encountered such a robotic, monotone worker, who made me feel unwelcomed and uncomfortable. I REFUSE to go back to this wingstop as long as he is still employed there.
Justina L.
Évaluation du lieu : 3 San Jose, CA
This place takes awhile, I believe they all do… Naomi is rude, needs a lesson on customer service, I’ve been in the business for years, and would never talk down to customers like they are the stupid one.
Richelle G.
Évaluation du lieu : 2 San Jose, CA
Ordered online to save time. It said my order would be ready at 7:15pm. I came at that time, but then had to wait in the line with everyone else. Not quite sure what the point of ordering online is. When I got to the register the girl said«Oh give us less than 10 more minutes». Order was ready at 7:30pm. The food was delicious, but something needs to change in their ordering process. We’ve had similar issues before with phone in orders as well.
Rita V.
Évaluation du lieu : 2 San Jose, CA
We came here to grab some dinner. It takes about 15 minutes to get your food. We ordered boneless wings with fries. The boneless wings was delicious. Our fries was terrible! It was really overcooked and had a burnt taste. It seems like we were given the scrap pieces of fries. I wish the fries were better here. See picture. The fries were basically inedible, and we were unable to enjoy them with our chicken.
Kelly P.
Évaluation du lieu : 4 Los Banos, CA
Pretty damn good wings.
Isabel O.
Évaluation du lieu : 5 San Jose, CA
This Wingstop is the bomb. Every time I come with my bf, the always give us delicious wings that are cooked perfectly. Sometimes they are better than other times, but they’re always pretty good so it doesn’t even matter lol Service is good too, even when they’re packed they make sure to get the line out quickly. And even if we end up waiting a little, the food comes out fresh and hot so it’s worth it This is pretty much the last Wingstop to have the regular soda machine, instead of those nasty touch screen ones that make every soda tastes like butthole. So good food and tasty soda = perfect. They also always have their lemon and lime wedges on deck, it really makes a difference when you put it on the wings. This place rocks.
Mike F.
Évaluation du lieu : 2 San Jose, CA
Came here Saturday at 6PM. The kitchen was overwhelmed. Best to call your order in and pick it up. If you walk up to the counter, you’re in for a long wait. The wings and fries were good.
Henz L.
Évaluation du lieu : 5 San Jose, CA
We love wingstop! We are frequent wing eaters, and this is without a doubt one of our favorite and most frequented locations. the staff here are so professional, happy and helpfull. And they are quick to get us our chicken! We will continue to come here to enjoy the quality service and always delicious chicken!
Briana G.
Évaluation du lieu : 3 San Jose, CA
I love wingstop! I use to eat here all the time at the curtner location. I live closer to this one so I tried it out! The workers weren’t too inviting from the moment I walked in and it just got worse! I understand everyone has bad days but if your working in a resturant you kinda have to have some kinda good CUSTOMERSERVICE! This is my first time in the location I usually order and wait out side! I don’t know how they keep customers!
Kim N.
Évaluation du lieu : 4 South Bay, CA
Late night eats midweek. Not many things open especially in this area. Chicken wings to the rescue. Being open till midnight is a savior. Half Louisiana rub and half lemon pepper. They got the cook right as it was crispy but not overdone. It’s full of high school kids in summer but still fairly quick