Zen Nails & Spa

I went to this place this morning. I walked in and i believe it was the owner that asked what was it that i wanted done i told her a pedicure, she then had no reply just went back to doing her job no acknowledgement or reply these people are so rude! 8 minutes later a white woman walked in and the same lady that asked me what i wanted got up from her seat and asked the white lady hi how are you? what can we get you? the white lady told her i think she was here before me that owner still showed no acknowledge… minutes after she told me okay you can sit here i sat down in the mini spa she told me to wait 5 minutes. i waited 15 minutes until they helped the other customer before, me so i got up and left the owner said my sister is coming to help you i waited a total of 30 minutes to get bad service!!! never will i go back and i want people to know that these ladies are running a horrible place that can also use some cleaning.

I go here because they offer the cheapest gel pedicure around.
Manicures are not so great. They shaped my nails once; and it looked like I had ducks feet on all my fingers.
But pedicures are really good, no complains so far. Last me about a month actually!

One of the best pedicures I have had! They do a great job, are very friendly and the massage is heavenly!

I came in to get an acrylic full set and a pedicure. No complaints about the pedi, but the full set was just horrible. The woman who did my nails (I believe the salon owner) seemed like she had never done acrylics in her life. Not only did it take two hours (she started my nails at 7:30 and finished around 9:30), but the results were the worst I’ve seen in my many years of wearing acrylic nails. After the lumpy, failed attempt at applying them, she shaped each nail differently– some round, some squared off. I was so frustrated that I almost requested she not paint them so I could go home and finish them myself. Though I’m from out of town, I would never return here.

The staff always remembers my name, they are welcoming and friendly. The service is fast and it is a delightful experience. The prices are great and I would recommend this place to anyone.

These ladies are so nice and they do a great job! We used to live close them but moved to Los Gatos. My daughter and I still drive over there because we haven’t found any nail places with such nice, friendly people. They always remember us and always make us feel welcome and appreciated.

Went yesterday, same service, same super sweet ladies, what sets them apart from other places I’d gone is their focus in relaxation
super relaxing and best massages and the foot mask they use feels so minty and good it’s not just green goo, nice hot towels, paraffin, the works! and between each change of process they gave me short massages in between, and topped it off awesome arm shoulder massage. I left feeling rested and happy.

The environment was nice and my pedicure was enjoyable but the polish was applied too thick and never really set. Three days after my pedicure the polish smooshed from open toed shoes which should not happen. I will say that they did give a great brow-​wax.

Really unhappy with my french gel. It was great to come in when i did when they weren’t busy, but quality is poor. I’m not one to sit and complain after sealed and ready to go, so is said oh well. It seems the whites on my french are splotchy even with a a double coat. I had gel all under my nails and the color was not coated all the way across. service was mediocre.

LOVE ZEN SPA!
The girls are awesome and they have a huge selection of colors for my toes :)

I have been coming here for years for pedicures. The main reason is that this is only a few minutes from home. Also, the girls here are nice and they do a decent job. They have a TV and most of the time, they have Lifetime channel playing so I can sit back and watch cheesy movies. Their prices are pretty cheap and I am in and out of there within 30 – 40 min.

I LOVE THIS PLACE! I have been going to Zen Spa for many yrs. I didn’t got a couple of yrs due to a move but now I make it my plan to go there no matter what or where I live. Even after not being there for about a yr or so, they still remembered me with a smile and a big welcome back. Nails, Pedi’s and massage all are awesome. I have referred several ppl there that do keep coming back. Thanks ladies!

Great clean nice salon. Very quick. Will do peni and mani at same time. What sweet people. Only nice things to say.

The first mani-​pedi experience I ever had was at the salon that used to be at this location about ten years ago. It was awful and turned me off from getting my nails done for about nine years (seriously). My mom told she’d gone in recently and they are under new management an are totally different so I decided to give it a shot.
They do not carry high-​quality nail polish. If I wanted to use Revlon or Sally Hansen, I would have gone into the CVS next door. They carry a few OPI bottles but be sure you test the polish: the OPIs I grabbed were old and gloopy. I settled for a nude Sally Hansen for my toes and a red who-​knows-​what brand for my nails. (I probably should have left after seeing the embarrassing selection but on account of a knee injury was dropped off and was sort of stuck.)
Anywho, the usual massaging chairs are nice, and they had a Jennifer Aniston rom-​com playing which was a good distraction. The one plus to this place is the paraffin wax they did on my hands. I haven’t had this done before and liked it a lot.
Generally, the technicians were careful and did an ok job, however I got yelled at when my finger twitched and the not-​fully-​dry nail touched the girl’s hand. My bad.
If you bring in your own polish, then this place is fine. They are pretty speedy without being careless, however if you’re going to use their polish then prepare to have everything redone in 5 days tops.

Not pleased with this mani/​pedi experience at all. I honestly had a better experience getting my nails done at a beauty school for 5 dollars. Ohh where to begin…
Well first of all, I guess I should mention that I had a gift certificate for this place, given to me by my lovely aunt. I’m not sure if this had an effect on how much effort was put into my nails but I think it’s worth mentioning.
The nail technician who did my nails couldn’t have seemed more disinterested if she tried. She didn’t cut my nails at all and barely even filed a couple of millimeters. I actually had to ask her to cut my nails. The massage she gave me was weak. I think a ten year old girl could put more strength into that massage. Also she had extremely long, dagger-​like finger nails that stabbed into my skin throughout the massage and nail-​painting process.
I requested a french manicure, which I wasn’t told would be an additional 5 dollars until after she finished painting my nails. The french tips she originally painted looked awful. They were all different sizes in thickness and were just too thick overall. She asked me if they looked alright and I told her they needed to be half the thickness. She picked the finger with the thinnest tip and asked if that one was alright. SO SHE WAS AWARE THEY DID NOT MATCH. Oh man that got me pretty heated. I didn’t want to be rude so I just said that size was perfect and she did a much better job than before. In the end, the french was still pretty sloppy looking but I just wanted to get out of there so I didn’t say anything else.
The cleanliness could be much improved. The towels she used on me were stained with nail polish from previous customers. Gross. The pot of wax she brought out for my hands had a huge piece of fuzz/​dust floating in it. I swear, one cannot make this shit up.
I’m usually happy to leave tips to people who provide services to me and I’m a generous tipper if I think the service was good. I don’t even hesitate to leave a tip if the service was mediocre. This was one of the only times leaving somebody a tip actually pained me. Enough said.
PS: The total would have been 40 dollars without the gift certificate

I’ve gotten my nails done here 2 or 3 times now and I am ready to make them my place.
Here’s why
1) I got a pedicure 2 weeks prior to my first marathon, I ran my marathon (26.2 miles), and STILL got compliments on my pedicure the following week.
2) I took my mom here for mother’s day — -she had never had a pedicure — and she was comfortable and enjoyed her experience
3) last time I was in, the two women who were helping me were speaking in a different language and then, as if to help me feel welcome, they explained that there was just a birth in their family and they were so excited.
I love this place.

Was not pleased with the pedicure. The lady that did my toe’s was very uninterested and didn’t do as I asked at all. I would not go back.
Over priced for what you get.

I contracted a horrible bacterial infection called Pseudomonas A. and am now permanently scarred all over my shins. This is very contagious and was spread because of an unsanitary tub and pedicure tools. I had been to Zen about 10 times prior to this happening and am very sad to have to write this review, however, this is a major health concern and can be deadly to someone with a compromised immune system. I have contacted the health department and hope by writing this review, I help to prevent someone else from getting this yucky and serious bacterial infection.

I LOVE Zen!
Jenny always does my fill and there hasn’t been a time where I haven’t got a compliment on my nails, she’s awesome!
Great Pedi’s too!
The place is very clean and the décor is delightful!
Great service and awesome massages, but they aren’t free! BUT are TOTALLY worth it!

This place is O-​K. It’s not great at all.
I had an older lady do my pedicure and she didn’t finish at all. She just cleaned it up and Jenny did the rest. The most annoying thing about it is that she sat next to me… chillen! wtf?! she should’ve been doing my damn toes.
Jenny did my manicure which was ok also. She actually cut me. I didn’t get any hand massage and I had a crappy foot/​leg massage.
Price is good, but I’d rather pay more for better service and better quality.
I don’t think I’ll be coming back here.