Lily Nails

I love this salon. They recently remodeled and it is absolutely gorgeous! The staff are all so nice to me whenever I come in. it is clean and neat. I will not go anywhere else and I have been to them all.

Came here in a hurry got services right away but ended up with one of my nails crooked and I told the guy doing the nails twice and he cut me with his machine that files down the acrylic. My sister got a fill and while they were smoothing the acrylic down they cut her at the tip of the nail bed and top of that to stop the bleeding they put acetone which burned a lot. The lady painting her nails was in a hurry and you could tell the layers of pain were uneven it looked like the nail polish was dripping down her nail horrible. Staying away from this place.

Best salon I’ve ever been to! I wouldn’t go anywhere else in my area and I’ve tried them all! Love this place so much they make my nails look beautiful and never keep me waiting.

Went here to get two nails fixed and a fill. They were able to take me as a walk-​in which was great. The nail job is just basic. The skin on my thumb was glued to the back of the nail so I guess I need to just wait for that to fix itself. No effort was made to clean behind the nails after filing so I have dust all over the back of my nails. Whatever, not that big of a deal.
My real complaint with their service is that the credit card machine «just broke a couple hours ago.»
Okay, fine, maybe, not likely. Just be honest and say «yeah, the credit card companies charge us a fee to use the card and we don’t want to pay that. Can you go get cash?» I generally pay with cash but sometimes you just have your card and getting cash is a pain. If you are honest I do not mind doing it.
Telling me the machine broke is bs. You are wasting my time as a customer by having me go to the store next door to get you cash. I had to stand in line at Rite-​Aid to buy something to get cash. My other option was to myself be charged a fee to get cash. Again not customer service oriented and its short sighted. You lose a potential customer that will come back and can overlook small problems for the «game» of no credit cards. Put a BIG SIGN in your window that says no credit cards and don’t play games.
So… no tip for wasting my time and I will go somewhere else in the future.

Went to this nail salon to check it out, I am fairly new in town, I needed to get gel removed and a mani. (My gel had started coming off my nails, which usually means it will be easy to remove the rest. I had gel on a total of 5 fingers). Called to make sure we had an appointment, arrived and one lady started giving me the manicure when I guess a ‘regular’ customer came and she asked another girl without any experience finish my manicure.
1^st Lady
First off they do not use acetone to remove the gel, they start by soaking one hand in water, while your other hand is getting filed to remove the gel. I must say I have had my fair amount of gel removed and nobody has ever done that. After filing your non-​soaked hand, they take what it seemed to be acetone to remove the rest of the gel off your nail, well guess what, if you dont soak the gel it will not come off. She was done with one hand and then she left me in the hands of the 2^nd lady
2^nd Lady
Comes and starts doing the other hand, now this girl does not know what she is doing, she twisted my finger as if I was made of playdoh or something while she was filing to remove the rest of the gel on my hand, I had to say ouch! so she would stop twisting my poor finger!
After she was ‘done’ taking the gel off, I could still see gel on the sides of my nails so I started picking the gel on the sides off. Like the whole purpose to go to a nail salon is so that I would not have to do it.
Then she ‘shapes’ the nails, get the cuticle off, and asked something that I did not understand until finally I got it! she was asking, do you want to pay now? … like what? NO, I dont want to pay now, finish what you are doing! Anyway, she started painting my nails, and as she was doing she was going super fast to the point that she was leaving the thickest coat I have ever seen on my nails, and even though I told her this is super thick it will never dry, I am not sure if she did not listen or if she did not understand me. She continued with the second coat and I was annoyed at this point, she was doing a horrible job painting my nails, they looked as if I painted them with my feet or something, then finally someone brought over a mini fan so they could ‘dry’ (at this point no fixing around the polish nor making sure my nails are filed properly, I had finger nail falling from the edges) and no final coat since I said no (worried it will never dry)
I read their basic mani and just like any other place it says polish remover, nail shaping, massage and new polish for $ 12, so I was like not bad price but terrible service…
When the time to pay came, they were charging $ 15, which I would gladly pay, like seriously I have paid more than twice amount for a good mani before, but after seeing how poorly my nails were done and treated I told the guy I did not even got a massage … He gave us the $ 12 price but was never apologetic, neither concern…
I am never coming back there and I will just go up to Color Nail Salon which is in the same plaza (where I had the gel put on) and had a much pleasant experience.

I’ve been coming here for years. I’ve tried many places in South OC, but I keep coming back to Lily Nails. The reason is simple. They do an amazing job on every service they offer. I currently get gel manicures and pedicures and my nails look beautiful for weeks on end. The staff is very pleasant and they are top notch professionals. The icing on the cake is the gorgeous spa setting. Tom has been remodeling and every time I go in I’m awed by the beauty and serenity that has been achieved. Even the background music is beautiful, so perfect for this spa setting.

The lady was nice but the nail polish job was just badly done. They don’t have the blue light/​heat lamps that other salons normally use so the nail polish dries slowly and smears even after a long time. Honestly I feel bad for giving them such low comments but it’s just so badly done…

I have been going to Michelle for years. She is the only person who is careful and does not leave my cuticles red, or painful. She is an expert. She is very good at facials and eyebrow contouring. Other’s have burned my skin. She is good at what she does. Often she is busy, if so, she gives me another time that is convenient. Another salon might get you in faster, but you could easily end up with small scrapes and cuts that will hurt for days.

I had been going to another local nail place for years and someone suggested Lilys so I decided to give them a try. Tom did the best set of nails I have had in twenty years. His work is perfection. My nails look so natural and I get complements all the time. Lilys is simply the best place around and the prices are very competitive.

Worst service ever! I was told to come back at a certain time and when I did they still made me wait cause they took a walk in ahead of me. Since they did that they did work on me between coats on someone else. Not happy with the results at all. Bubbles in the polish didn’t complain just wanted to get out of there!